Trusted Agent profile · Belper
★★★★★
216 reviews across 2 platforms
2 Bridge Street, Belper, DE56 1AX, DE56 1AX
Your Move's office in Belper, at 2 Bridge Street, is rated 4.4 out of 5 across 216 reviews on two platforms, including 86 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Your Move Attenborough & Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Belper.
Every review we hold for the Belper office, from every platform, shown as written. First names only.
1/5
TrustpilotPoor experience from moving in to…
Poor experience from moving in to moving out, 4 years later. Avoid!!! Poor communication, they do not care about their tenants and tell lies. The process in getting your deposit back after moving out is a joke. 9 weeks to be precise, after numerous phone calls and emails.
2/5
TrustpilotYour move generally were ok but their…
Your move generally were ok but their conveyancing solicitors made me rip my hair out
We appreciate your feedback regarding your moving experience. We are truly sorry to hear about the difficulties you faced with the conveyancing solicitors. Could you provide more information please? Regards, Your Move
4/5
TrustpilotAmber Beherns
Amber Beherns , the veiwing agent was on time and well informed about the property and surroundings.
We're so glad to hear our team provided such a positive and informative experience for you. We appreciate your kind words! Regards, Your Move
5/5
TrustpilotGreat service
Great staff who communicated well and were always very responsive to our needs.
We're so happy to hear our team's communication and responsiveness made your experience great. We truly appreciate your kind words! Regards, Your Move
5/5
TrustpilotYour Move
Andrew Nicholson at Your Move made the process of purchasing my first house far more straightforward than I had ever imagined. I was able to get a viewing straight away, and subsequently always received immediate responses to all of my emails, as well as always being kept up to date with what was going on.
We're happy to hear that the purchase of your first house was more straightforward than you imagined. We appreciate your positive feedback regarding our prompt responses and updates. Thank you! Regards, Your Move
5/5
TrustpilotI had a great experience with Your Move…
I had a great experience with Your Move estate agent. My journey from viewing the property to starting the documentation process was done By Mr Anish who was very patient and helpful as everytime I turn to him with my Query he was there always. Mr Alan who did my completion was too helpful and his friendly nature made me more comfortable to buzz him every single time when I couldn’t understand few things. Overall my experience with them was 10/10.
5/5
GoogleI bought my house about 5 years ago and YourMove were the agents it was for sale with. They were really helpful as the sale took a while to go through and they kept me reassured throughout the process. Recently I spoke to Felicity to get an idea about sale prices in my area, she was really helpful and knowledgeable. Got back to me quickly. Would recommend!
Hi Jessica. Thank you for the review. Much appreciated
5/5
TrustpilotRecommend
Your Move has been used twice by the family in one year due to bereavement. The care, knowledge and overall service has been excellent. Would highly recommend and likely to use again within the next 6 months with a third property.
5/5
TrustpilotWell done.
They got the job done and were easy to deal with.
We're so glad we could help and make things easy for you. We appreciate your kind words! Regards, Your Move
5/5
TrustpilotPERFECTION
All the staff were so happy a d helpful. We had a vast number of people looking round and they were 100% reliable with keeping us informed. I will strongly recommend them to anyone selling or buying a property.
5/5
GoogleA big thank you to Felicity, she provided outstanding service! Always professional, approachable, making the whole process smooth and stress-free. Highly recommend for anyone looking for expert help
Thanks Robyn. Lovely feedback. Very much appreciated.
1/5
Trustpilot223 Beacon Road
223 Beacon Road, avoid vendors at all costs.
We’re sorry to hear how frustrating and disappointing this experience was, particularly after the time and money you had invested in the purchase. The decision to withdraw from the original sale was made by the vendor and was outside Your Move’s control. The property was subsequently relisted after we received new instructions from the vendor; this should not be taken as an endorsement of their earlier decision. While we fully understand your frustration with the vendor, we don’t feel this review accurately reflects the service provided by our branch. If you have concerns about how our team handled the sale, they would be happy to discuss them with you directly. Regards, Your Move
5/5
TrustpilotThe team were professional and…
The team were professional and supportive. Always on hand to deal with any enquiry we had. They did a fantastic job of showcasing our property so we have no hesitation in recommending them.
5/5
TrustpilotWe are 4 students finding a house to…
We are 4 students finding a house to rent for second year. Our estate agent Layla was really helpful and made the process really easy.
5/5
GoogleGreat service from Felicity at Your Move Belper. She has been so helpful throughout the whole lettings process & has made my experience as a tenant stress free! Always kept me informed of any updates & just really efficient all around. A massive thank you & would definitely recommend!
Thanks Tiegan!
5/5
GoogleHave used Yourmove for a number of property transactions and have always found them very professional and competitively priced. Our most recent sale was quite complicated during which Stephen and the team were extremely helpful, with very good communications through the process. We would highly recommend the Belper Yourmove team to anyone looking to sell or rent a property in the area. Peter and Kath
Hi Peter. Thank you for the feedback, it's very much appreciated. Hope you're settled in your new home.
5/5
GoogleThe staff at Belper were all very helpful and courteous. I received regular updates about our sale which happened smoothly. Thank you
Thank you Helen! Glad we got it "over the line" in the end. Have a brilliant Christmas and New Year.
4/5
GoogleAs a first-time buyer, I couldn’t have asked for a better experience. Stephen from Your Move was friendly, professional, and incredibly supportive throughout the entire process. He took the time to explain everything clearly and made what could have been a stressful experience feel smooth and manageable. I really appreciated his patience and guidance every step of the way.
Thanks Jo! Much appreciated.
5/5
TrustpilotFantastic
I have used your move several times and have always been efficient, quick and very helpful. Always easy to get hold of and nothing is ever a problem.
5/5
GoogleYour Move at Belper have been my letting agent and have now sold my property as well, they have always provided a great service both on lettings and sales, the staff have always been helpful and great to talk to. Big shout out to both Felicity and Stephn for all their help.
Very kind of you Graham! Thank you very much.
5/5
GoogleAbsolutely excellent! Made buying my first house effortless. Stephen, David and Sara were friendly, knowledgeable and helpful and communication was great throughout. 100% recommend
Very kind of you Annie. Much appreciated.
5/5
TrustpilotEverything from start to finish was…
Everything from start to finish was kind, helpful and professional. Mr Calum Parker, manager, was exceptional, took time to come and visit me at all times in my own home.
5/5
TrustpilotCouldn't fault the team at your move so…
Couldn't fault the team at your move so helpful and kind due to the difficult circumstances of selling my late father's house. Great communication would highly recommend.
5/5
TrustpilotEllie and staffs from Your move are…
Ellie and staffs from Your move are very supportive and patient. Especially Ellie, she is such an expert in her career.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Your Move Attenborough & Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Belper.
