Trusted Agent profile
★★★★★
29 reviews across 1 platform
324 Upper Newtownards Road, Belfast BT4 3EX
Part of Ulster Property Sales (Rental Division), see every office.
Ulster Property Sales (Rental Division)'s Belfast office at 324 Upper Newtownards Road is rated 4.0 out of 5 across 29 reviews on 1 platform. The 29 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish, Lara made what is normally a hugely stressful process very easy indeed and I would have no hesitation in recommending UPS to anyone selling their home. Sincere thanks and appreciation to the whole team! 🙏
1/5
TrustpilotShambolic
Other than Lara who has been very helpful, UPS have been woeful in mediating the sale of a house. I have had prior poor experiences in dealing with this company and would never consider buying a house on the market with them again.
5/5
TrustpilotOnce again Tom and team ensured the…
Once again Tom and team ensured the sales process was plain sailing. Highly recommend 👍
5/5
Trustpilot"Exceptional Service and Expert Guidance: A Seamless Home Buying Experience with UPS"
I recently purchased a property through UPS and was highly impressed with their service. The team was professional and knowledgeable, efficiently guiding me to find the perfect home. They were attentive to my needs, excellent in negotiations, and superb in their communication, keeping me informed every step of the way.
5/5
TrustpilotExcellence rarely seen nowadays
We have used this branch of UPS to buy a property as well as to sell. I highly recommend them in every way. Their communication is excellent, and they are punctual and courteous. Both Thomas and Lara are professional and dependable. I was overseas during the course of much of the sale, but was confident that everything would go well, as the house was in trusted hands.
1/5
TrustpilotKick the little man
I am now worth quite a bit of money and own multiple properties in Belfast area. I seen a property I like on UPS for sale but I’d never give them £0.01 commission and this is why. In 2010 my life was at a low ebb and my relationship broke down and I needed to find a house. I went to meet a UPS estate agent at a rental property and the guy totally dismissed me and treated me horribly. He acted like billy big time and was a jerk (calm down lad you earn 20k a year!) . I rang the office a few days later to complain and some snooty manager just laughed. Well guys the laughs on you cause I’ve actively spoke to people considering using you guys and put them off. Enjoy your minus profits.
1/5
TrustpilotWhat a bunch of lazy con artists
What a bunch of lazy con artists. As tenants we were treated as lesser humans, told that we must keep our obligations even though they constantly ignored their own contractual obligations to the outside of the building resulting in damage to the property through neglect, sending out amatuer ''handy men'' who pretended to fix problems, but in actual fact did nothing, then attempted to blame the the issues on next door neighbours rather than take responsibility. If i were a landlord i would be suing for the inaction leading to the damage to the property, and as a tenant suing for negligence. STAY WELL CLEAR!!
1/5
TrustpilotI have never used them to sell a…
I have never used them to sell a property but I would be reluctant to use them as my experience as a prospective buyer over the last 20 years. I have never known to know s estate agent so lack lustre in following upon enquiries, i have had to pester them to arrange viewings, bids not been passed to the seller etc, they really don't seem that fussed for the business.
4/5
TrustpilotUPS outrank other NI Estate Agents.
UPS are the only estate agent that I've ever had contact with that were professional and proficient throughout. I've used others such as CSM, Keyone Property and Morton Pinpoint who all failed to meet their professional obligations in comparison to Ulster Property Sales. I would recommend that any person chooses UPS over their competitors - If the competitor is named above, I would strongly suggest convincing property owners to move their business to UPS instead.
5/5
TrustpilotExcellent staff and service
Excellent staff and service. Paddy is great and would highly recommend Ulster Property Sales to others. Katie
5/5
TrustpilotExcellent communication
Very pleasant and informative staff. Responded to queries quickly and efficiently. I can thoroughly recommend them.
5/5
TrustpilotEfficient and Helpful Team - Highly Recommend
On hand to answer all questions and deal with all questions. Great service. Would highly recommend
1/5
TrustpilotI've sent about four emails to them in…
I've sent about four emails to them in total. Not one response.
5/5
TrustpilotExcellent experience with UPS lisburn…
Excellent experience with UPS lisburn Road. Each member of the team went above and beyond the call of duty. They are in a class of their own in the housing market in NI.
1/5
TrustpilotI am now even more upset with UPS…
5/5
TrustpilotFirst Class Service
Great service, very professional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ulster Property Sales (Rental Division)'s Belfast office has 29 reviews across 1 platform: 29 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Ulster Property Sales (Rental Division) is rated 4.0 out of 5 across all 29 reviews, checked 9 October 2026.
Ulster Property Sales (Rental Division), 324 Upper Newtownards Road, Belfast BT4 3EX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.