Ulster Property Sales (Ballyhackamore) Belfast reviews

★★★★★ 5/5

Trustpilot

"Exceptional Service and Expert Guidance: A Seamless Home Buying Experience with UPS"

I recently purchased a property through UPS and was highly impressed with their service. The team was professional and knowledgeable, efficiently guiding me to find the perfect home. They were attentive to my needs, excellent in negotiations, and superb in their communication, keeping me informed every step of the way. I highly recommend UPS for anyone looking to sell or buy a property. Their commitment to client satisfaction and their effective handling of the entire purchasing process made my experience exceptionally positive. Thanks to UPS, I now own a wonderful new home.

Paul · 4 May 2024

★★★★★ 5/5

Google

From the commencement of a property sale process, Gareth was knowledgeable, efficient and timely in all his communication. He was helpful in relation to ensuring that the process ran as smoothly as possible and above all, he was accessible to take calls or respond to messages. Highly recommended.

Maria · 16 June 2022

★★★★★ 5/5

Google

It has been an absolute pleasure collaborating with Gareth and the UPS team in selling my late mothers house. Gareth's expertise and knowledge has been essential in the whole process of selling and up to and including signing of the …

Ciara · 17 July 2025

★★★★★ 5/5

Google

Customer service can't be beaten. Gareth is beyond helpful and always ready to support you. Everything they have done has been done with professionalism. Great team.

Emmanuel · 17 January 2024

★★★★★ 5/5

Google

From valuation to completion Gareth was highly professional, supportive and provided very valuable guidance throughout the process, making the house sale a really positive experience. I would highly recommend Gareth Hudges and UPS Andersontown

Genevieve · 16 June 2023

★★★★★ 5/5

Google

Gareth,we would like to offer our sincere thanks for the whole process. You have been extremely professional and made a stressful process a lot easier.We want to thank you for all the fantastic work you’ve done for us. Thank you for going the extra mile for us on every step of our home buying journey! We could not have done this without you, and we are so grateful forever for your assistance, patience and expertise. Once again,Thanks you again for all of your hardwork. Sincerely, Elizabeth and Roy

Elizabeth · 16 June 2023

★★★★★ 5/5

Google

Right from the first meeting with Gareth Hughes we knew that Ulster Property Services Andersonstown would be selling our family home. His professionalism from the minute he walked in the door left all the other estate agents well behind on how to go about selling a house. He had examples of similar houses sold, kept us informed the whole way to the end exceeding way past our expectations for what we thought would be achived selling the house within a week. When I have the opportunity to buy or sell a property again I will not be going past Ulster Property Service Andersonstown. Thank you on behave of the Morrow family for making the process so successful and painless

Stephen · 16 June 2023

★★★★★ 5/5

Trustpilot

Once again Tom and team ensured the…

Once again Tom and team ensured the sales process was plain sailing. Highly recommend 👍

Martin · 27 April 2024

★★★★★ 5/5

Google

We recently sold our family home with Gareth and were delighted with the highest level of professionalism and service that he provided from start to finish. He kept us updated regularly during the process and provided timely support and advice when needed. I would not hesitate in recommending him and his team as a first class service provider.

Kevin · 27 June 2024

★★★★★ 5/5

Google

We had the pleasure of dealing with Gareth at UPS Andersonstown in the sale of our house recently. The whole process from start to finish was very smooth with the professionalism we expected. We never worried about communication as he was always so prompt and we highly recommend anyone in the area wishing to sell to head here.

Kim · 15 June 2024

★★★★★ 5/5

Google

Would highly recommend, excellence service from start to finish. Gareth was fantastic and answered all our queries very promptly.

Ashleigh · 18 November 2023

★★★★★ 5/5

Trustpilot

Excellence rarely seen nowadays

We have used this branch of UPS to buy a property as well as to sell. I highly recommend them in every way. Their communication is excellent, and they are punctual and courteous. Both Thomas and Lara are professional and dependable. I was overseas during the course of much of the sale, but was confident that everything would go well, as the house was in trusted hands.

Lisa · 28 November 2022

★★★★★ 1/5

Trustpilot

Kick the little man

I am now worth quite a bit of money and own multiple properties in Belfast area. I seen a property I like on UPS for sale but I’d never give them £0.01 commission and this is why. In 2010 my life was at a low ebb and my relationship broke down and I needed to find a house. I went to meet a UPS estate agent at a rental property and the guy totally dismissed me and treated me horribly. He acted like billy big time and was a jerk (calm down lad you earn 20k a year!) . I rang the office a few days later to complain and some snooty manager just laughed. Well guys the laughs on you cause I’ve actively spoke to people considering using you guys and put them off. Enjoy your minus profits.

Bob · 3 July 2020

★★★★★ 5/5

Google

We dealt with Gareth when purchasing our house and he was extremely helpful and knowledgeable. We would definitely recommend.PositiveResponsiveness, Professionalism

Anne · 16 June 2022

★★★★★ 1/5

Trustpilot

What a bunch of lazy con artists

What a bunch of lazy con artists. As tenants we were treated as lesser humans, told that we must keep our obligations even though they constantly ignored their own contractual obligations to the outside of the building resulting in damage to the property through neglect, sending out amatuer ''handy men'' who pretended to fix problems, but in actual fact did nothing, then attempted to blame the the issues on next door neighbours rather than take responsibility. If i were a landlord i would be suing for the inaction leading to the damage to the property, and as a tenant suing for negligence. STAY WELL CLEAR!!

Jim · 15 July 2017

★★★★★ 1/5

Trustpilot

I have never used them to sell a…

I have never used them to sell a property but I would be reluctant to use them as my experience as a prospective buyer over the last 20 years. I have never known to know s estate agent so lack lustre in following upon enquiries, i have had to pester them to arrange viewings, bids not been passed to the seller etc, they really don't seem that fussed for the business.

Eddie · 29 July 2020

★★★★★ 5/5

Google

Excellent service and a smooth purchase with these guys, in particular a young sales agent named Stephen who was a pleasure to deal with and extremely helpful!

Steven · 18 October 2024

★★★★★ 4/5

Trustpilot

UPS outrank other NI Estate Agents.

UPS are the only estate agent that I've ever had contact with that were professional and proficient throughout. I've used others such as CSM, Keyone Property and Morton Pinpoint who all failed to meet their professional obligations in comparison to Ulster Property Sales. I would recommend that any person chooses UPS over their competitors - If the competitor is named above, I would strongly suggest convincing property owners to move their business to UPS instead.

GJ · 17 May 2017

★★★★★ 1/5

Google

Unless your mortgage is through them don't expect much help. I was interested in a property asked what the bidding was up to and was told a completely different price from what the house was actually sold for (which was far less than what they told me).

Red · 16 June 2023

★★★★★ 5/5

Trustpilot

Excellent staff and service

Excellent staff and service. Paddy is great and would highly recommend Ulster Property Sales to others. Katie

Katie · 21 May 2019

★★★★★ 5/5

Google

We came across a lot of challenges when selling our home and Gareth at UPS really helped us through it all. Thanks to all of his hard work we sold our house and he really went above and beyond for us. We are very thankful to him and UPS for everything.

PipGirlBrady · 16 June 2022

★★★★★ 5/5

Google

Have just sold with Gareth at UPS, he was excellent throughout from the first meeting, during a failed sale and through to completion. Would highly recommend and he makes sure to add a personal touch to every sale

Joe · 16 June 2023

★★★★★ 5/5

Trustpilot

Excellent communication

Very pleasant and informative staff. Responded to queries quickly and efficiently. I can thoroughly recommend them.

Margaret · 9 September 2024

★★★★★ 1/5

Trustpilot

I am now even more upset with UPS…

I am now even more upset with UPS… I am now even more upset with UPS agents because I've written a very poor review and told how I feel now they are phoning and hassling me this is not on I would not recommend UPS agents . Property price have increased every day for no reason.

Dyziunia · 8 December 2020