5/5
We had an excellent experience from…
We had an excellent experience from start to finish and Chris and Niki kept us informed and were very professional
Trusted Agent profile
★★★★★
202 reviews across 2 platforms
563 Lisburn Road, Belfast BT9 7GQ
Part of Templeton Robinson (Lisburn Road), see every office.
Templeton Robinson (Lisburn Road)'s Belfast office at 563 Lisburn Road is rated 4.4 out of 5 across 202 reviews on two platforms, including 154 Google reviews rated 4.5. The 48 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
We had an excellent experience from…
We had an excellent experience from start to finish and Chris and Niki kept us informed and were very professional
5/5
Lucy was an excellent estate agent, keeping in touch regularly and always being very helpful and responsive
5/5
Great experience
Great experience, very professional and thorough, thanks Nicky!
5/5
We bought our first home through Lucy at Templeton Robinson 10 years ago, and have recently sold it and purchased a new home, again with Lucy’s help, as our family has grown. At every stage of the buying and selling process, we’ve been consistently impressed by Lucy’s calm, supportive manner, as well as her efficiency and excellent communication. Thank you, Lucy!
5/5
I was extremely happy with the service I received from Patricia, she gave me great advice which I initially didn’t take but eventually did, and once I did, the sale of my property was very quick and even ended with me getting more than I expected for my apt. Patricia kept me updated on the sale of my property and was always there if I had questions which she answered fully, and when she was away, other members of the team stepped in and responded in her absence. I would definitely use Templeton Robinson again.
5/5
Lucy helped me with the sale of my mother's house. We first spoke September 24 and the house completed just before the Christmas 24. It is an expensive service but Lucy was kind, calm and communicating clearly throughout, which I hugely respected and appreciated at a difficult time. Thank you Lucy
5/5
I have now used Templeton Robinson 3 times in the last 5 years to find tenants and complete the tenancy agreement process for me. On each occasion I have been kept informed of progress and consulted about my preferences. Completion has been …
5/5
Excellent
Friendly staff. Excellent communication, Nicky & Chris kept us fully informed throughout.
5/5
Rebecca is the best!
Rebecca from the team at Templeton Robinson is a blessing, quick and informative responses, follow up emails for security and ease of mind, helped me step by step through the process and kept me updated on everything that was happening from both parties. Genuinely deserves a raise no doubt, Thank you Rebecca!
5/5
Viewing properties with Pierce was a great experience. He is knowledgeable, professional and was able to answer all my questions even though he was filling in for another colleague in the office. He came well prepared and was a real pleasure to work with. I would like to highly recommend him to others working with Templeton Robinson and look forward to working with him again.
5/5
Great experience as a tenant! Annmarie was very nice during the viewing of the property and took some time to explain me the process when submitting my application. During my tenancy, Scott was also very helpful and reactive when needed. I appreciate the support and advice when I was giving my notice period to end my tenancy. Thank you very much.
5/5
We recently purchased a property with Templeton Robinson. During our search, Lucy, Rebecca and the team showed us a number of properties and always kept us informed on potential houses that might suit. When we found 'the one', Lucy was great, she kept in touch on progress and helped completion run smooth.
5/5
Selling a property an be a challenging experience. My recent experience with TR is to deal with a company who knows what it is doing. Specifically it was Lucy Archer (Area Director) who managed to keep things moving in the right direction for us. Copious amounts of professionalism, experience, determination, energy, and empathy resulted in a happy conclusion. I would highly recommend TR if you are looking for a property sale, purchase, rental or the likes
5/5
My family where very expressed with the professional way lucy Arthur and her team managed the sale of my late mums home thankyou all so much .
1/5
I think it speaks for its self that all the positive reviews are of people selling or buying homes. If you are renting they are terrible, repairs forgotten about. Actually getting any repairs done is genuinely like pulling teeth, I have given them chances time and time again but it’s just too much now. If you’re renting AVOID
5/5
Many thanks to Templeton Robinson, Lisburn Rd branch, for all their good work and guidance during the recent sale of an apartment. Lucy Arthur, in particular, was very professional and efficient in steering all the parties involved to completion of what had turned out to be a more complicated process than anticipated. Would highly recommend her services.
5/5
First time selling with Templeton Robinson and will definitely be using them again. Great communication throughout, delighted with the service and couldn’t fault them at all. A big thank you to Chris for all his hard work!
Thank you so much for sharing your experience with us, we really appreciate your feedback and are delighted you were pleased with the service provided.
5/5
Fantastic working with TR for both our own sale and for buying our new home. Delighted with the service and all their help along the way. Chris, Nicky and Rebecca were amazing and helped us so much on our journey! Thanks a million!
5/5
Excellent service from start to finish. We had my Mum’s house valued and sold within four months. Chris and Beth valued the house and a big thank you to Nikki Graham who was excellent. Nikki was in consent contact keeping us up to date with viewings and offers. Would definitely recommend and would definitely use their services again. Roberta McCreanor/Mervyn Patterson
5/5
Our house sale with Templeton Robinson couldn’t have been smoother. Our home was sale agreed quickly at above asking price. Communication between ourselves & TR was superb. We would like to single out Lucy Arthur for particular thanks & credit. We would highly recommend Lucy & the team @ TR.
5/5
Ballyhome
Ballyhome. Outstanding from start to finish. Selling in a tough market is never easy, and we had our fair share of challenging buyers along the way, but the team handled everything with absolute professionalism and determination.
5/5
Just bought through Templeton and couldn't have been happier with the process. As first time buyers we were a bit wary about the hole process but Jennifer made it was smooth as possible and helped with some rather strange requests of the vendor. Will definitely be giving them a call when we come to sell in the future.
Thank you Patrick. TR
5/5
Rebecca was fantastic from start to finish of the sale of my house! She was always happy to help and communicated regularly throughout the process! Thanks so much!
5/5
I recently provided a property for rent to Templeton Robinson. Lucy was fantastic to deal with. She had a viewing lined up within days and the tenant in situ in a week. She is efficient and professional and I would highly recommend her.
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Templeton Robinson (Lisburn Road)'s Belfast office has 202 reviews across two platforms: 154 on Google, 48 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Templeton Robinson (Lisburn Road) is rated 4.4 out of 5 across all 202 reviews, and 4.5 out of 5 on Google from 154 reviews, checked 9 October 2026.
Templeton Robinson (Lisburn Road), 563 Lisburn Road, Belfast BT9 7GQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.