5/5
GoogleAs a landlord, I rely on Reeds Rain to follow up on any difficulties with the property or tenancy. They have proved to be understanding and patient, yet resolute when necessary.
Trusted Agent profile · Belfast
Reeds Rains (Ballyhackamore) reviews in Belfast
★★★★★
2,294 reviews across 3 platforms
350 Upper Newtownards Road, Belfast, BT4 3EX
Part of Reeds Rains Favsco NI, see every office.
Reeds's office in Belfast, at 350 Upper Newtownards Road, is rated 3.9 out of 5 across 2,294 reviews on three platforms, including 417 Google reviews rated 4.9.
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Reviews
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
Google5/5
TrustpilotThe experience I received from Ben at…
The experience I received from Ben at reeds rains was 5 star. The service he gave was amazing and I would highly recommend him and reeds rains because of this service. Thank you for helping with my new house Ben, you are a legend.
5/5
TrustpilotRealistic on price
Realistic on price, efficient and supportive. This company have really gone the extra mile for us and are making our selling experience less stressful than it might have been. Thank you, Reeds Rains
5/5
TrustpilotSecond sale with this agent.
This is the second house we have sold with Reeds Rains in 4 years and the service both times has been spot on. This second time was all rush but everything went smoothly and we got a sale in under 24hrs.
5/5
TrustpilotThe best experience throughout our move…
The best experience throughout our move was the input from the invaluable Alison at Bamber Bridge. She was amazing and made everything so much easier for me and my husband. She really did go above an beyond and made the stressful experience bearable. Cannot thank her enough.
1/5
TrustpilotThis company employs complete…
This company employs complete imbasiles. In my opinion, avoid like the plague.
Agent replied · 17 June 2024
Hello Graham,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotAmazing service and great communication…
Amazing service and great communication all the way through the sale.This was the second agent we used to sell the property and we were thoroughly impressed with how quickly and efficiently the sale went through.The staff here are really customer focused and go above and beyond!Definitely would use them again!.Kind RegardsLaura CordwellKingscrown Properties ltd.
5/5
TrustpilotAbsolutely amazing company
Absolutely amazing company, kalim one their colleagues was such help with getting a mortgage and was very knowledgeable in properties sales.
4/5
TrustpilotReeds Rains Hazel Grove.
Reeds Rain Hazel Grove have been my agent for over 4 years. They manage my rental property and recently sold a house for me. They are professional and efficient as you would expect from a long established estate agent. The manager, Laura maintains quality control with a friendly face and the whole team are service minded. Brian
5/5
GoogleGreat service. Made buying a house easy! Lovely team too.
Agent replied · 16 June 2024
Thanks Ciara, enjoy your new home. Team RR
5/5
TrustpilotLovely staff very helpful and go out of…
Lovely staff very helpful and go out of their way to keep you informed
5/5
TrustpilotGreat service as usual from Reeds Rains…
Great service as usual from Reeds Rains St Helens. I have used them as my primary letting agent for the last 3 years and couldn't recommend highly enough. Particularly excellent service from Ellie recently when it came to finding and moving a new tenant in.
5/5
TrustpilotWas very helpful and had amazing…
Was very helpful and had amazing communication between me and them
1/5
TrustpilotVery poor level of service.
The staff in the local branch were helpful and good to deal with. After letting a property we were handed over to the central team in Southampton (the property being in Sheffield) and from there on the level of service was terrible. I would let rent a Reed Rains property again under any circumstances.
5/5
TrustpilotAlison and Rebecca.
FAO Alison and Rebecca.Have to say I’ve had a great experience with Reeds Rains recently. Having bought a property, they’ve constantly been in touch with updates and I’ve had confidence with them since the start! They’ve been very friendly and would definitely recommend to anyone.Many thanksKarl
4/5
TrustpilotTHANK YOU RR CLEVEDON
Brilliant communication, everyone in the clevedon branch were absolutely brilliant, the only thing I would not recommend is going for the solicitors they recommend (absolutely awful - PPL). But to Reeds Rains Clevedon, thank you for making our first house purchase so brilliant!!!! :)))
5/5
TrustpilotGuisborough Branch , Very Helpful Girls
From start to finish Girls at Guisborough helped me and my partner massively. Understand everything that was going on being a new time buyer was a bit daunting , But after having a call with the ladies in the office just settled the nerves . Highly recommend ✨
5/5
GoogleAlan and Pat have been nothing short of fantastic, from start to finish. They have kept us constantly up to date and guided us through our first ever house sale. They are also brilliant value for money and very friendly people! If you are looking for an estate agents, look no further.
5/5
TrustpilotReally friendly staff were always there…
Really friendly staff were always there to help
5/5
TrustpilotTop team
Very responsive team. Excellent with follow up activities and supporting client
1/5
TrustpilotWorst service ever
Worst service ever. Absolute lack of response and not answering my questions..
Agent replied · 17 June 2024
Hello Carol,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
1/5
Trustpilotdont pick up the phone
dont pick up the phone. been 1h already!
Agent replied · 17 June 2024
Hi Matthew - I've sent you a request for information so I can see which branch you are trying to get hold of, thanks
5/5
TrustpilotThe team in Chester le Street have been…fantastic best service ever
The team in Chester le Street have been amazing. They keep in touch constantly with updates and advice. I really feel like part of the family. Vicki and Janet have always gone the extra mile and have always been at the end of the phone. Don’t go anywhere else these guys are the best there is.
5/5
TrustpilotCan't recommend this Estate Agents…
Can't recommend this Estate Agents enough, all staff went above and beyond for us to ensure everything went smoothly for us, however Megan stood out, and no matter how many times I rang, she always made the time for me, thanks so much xx
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Reeds Rains (Ballyhackamore) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Belfast.
