Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google2023: Paul was very considerate and helpful when we explained the urgency of our situation and was able to help us secure this wonderful apartment.
Jonathan was able to answer all our questions and help us through the deposit/agreement process.Appreciate nicholas residential in being very supportive in helping us secure our first rental apartment in the UK. Highly recommend this team!
2025: Unfortunately i had to vacate the flat as i moved out of Belfast. Really appreciate the support provided by Jonathan, Paul and the Nicholas Residential Team. Amazing flat and many fond memories of the beautiful country!
Hope to buy a flat like this one in the future!
Highly recommend the flat from my 2 year stay. A view that will take you away from your daily troubles.
Anand · 28 March 2025
Agent replied · 17 June 2024
Thank you Anand & enjoy your new home!
★★★★★ 5/5
GoogleIt was an absolute pleasure to work with Nicholas Residential and Jonathan in particular. Jonathan is the best estate agent I have ever worked with, I can easily say it as it was my third selling- purchasing move.
From the start I was amazed by professionalism but also personalised service and approach what is just perfect combination. Photos taken and advertisement was at such a high level and standard. He was always happy to provide honest and professional advice. Nothing was ever a problem to Jonathan, good communication and just friendly approach and service. As I said to Jonathan, this is now my forever home. However, I can say that if I ever change my mind I definitely be back with Nicholas Residential.
Karina · 1 October 2024
Agent replied · 22 October 2024
Thanks Karina - Hope you have settled in your new home... enjoy!
★★★★★ 5/5
GoogleMark recently helped us with the purchase of our first home and we couldn’t have been happier with how Mark handled the process. He kept us informed at every stage and was very helpful with any queries we had. Would definitley recommend Mark to anybody!
Nicola · 25 October 2025
Agent replied · 23 December 2025
Thank you Nicola - appreciated!
★★★★★ 5/5
GoogleI managed a property myself for years and it’s the first time using an estate agency.
Jonathan has been very helpful and efficient, he has organized maintenance and compliance works completely hassle free and at reasonable rates. The contractors used did good quality work.
I had a new tenant within a week from advertising on the NR website.
Thank you very much for your help so far, it has been great!
Eugene · 23 November 2025
★★★★★ 5/5
GoogleRenting from Nicholas Residential was extremely simple and easy. The staff were a fantastic help and very quick to respond. Would highly recommend this agency to anyone.
Update:
After renting from Nicholas Residential for a year, I can confirm that my opinion has not changed. Both Paul and Jonathan were extremely professional and helpful throughout my time in the property. They have a fantastic online portal that makes requesting required maintenance very simple. The portal is easy to use and contains all the information you would need in just a few clicks.
I would highly recommend anyone considering buying/renting off of this Estate Agents to go for it. They are nothing but professional, accommodating and helpful. Thanks guys for a great year.
Conor · 18 April 2024
Agent replied · 17 June 2024
Thanks Conor - You were a great tenant & wish you all the best!
★★★★★ 5/5
GoogleI couldn't have been happier with the service from Nicholas Residential when buying my first home.
Jonathan consistently went over and above what would ever have been expected from an estate agent throughout the buying process. From facilitating additional viewings of the property in very short time frames to ironing out queries with management company which should have been picked up by solicitors.
As a first time buyer, Jonathan met every question I had with professionalism and expertise, which put my mind completely at ease. When Jonathan was on annual leave, the process was seamlessly picked up by Mark, putting confidence in the professionalism and trustworthiness of the company as a whole.
Lovely company to deal with and would absolutely use again!
Chloe · 19 March 2024
Agent replied · 17 June 2024
Thank you Chloe - Delighted we got this one across the line on time for you!
★★★★★ 5/5
Google"I am extremely pleased with my experience working with Nicholas Residential, and specifically, with Jonathan Moore. Renting out my property for the first time could have been a daunting task, but Jonathan's expertise and professionalism made the entire process incredibly smooth.
From the initial consultation to the ongoing management of my property, Jonathan has demonstrated a deep understanding of the real estate market and a genuine commitment to ensuring a positive experience for both landlords and tenants. His communication skills are outstanding, and he has consistently gone above and beyond to address any concerns or questions I've had.
Nicholas Residential as a whole has proven to be a reliable and trustworthy property management company. They have made my life as a landlord much easier, providing a level of service that instills confidence and peace of mind.
I highly recommend Nicholas Residential, and particularly Jonathan Moore, to anyone looking for a dedicated and knowledgeable team to assist with their property needs. Thank you for making my first venture into renting out a property such a positive and stress-free experience!"
David · 19 January 2024
Agent replied · 17 June 2024
Thank you David - greatly appreciated and long may it continue!
★★★★★ 5/5
GoogleJonathan Moore was brilliant from the start in terms of selling my dads house for him, had people in viewing in no time at all and within a week or so it was sale agreed. I live a bit away from my dads house but he took over the process of showing people around. Through the whole process his communication was seamless and he even helped me get things arranged for the buyers such as certificates and so on, as well as being the middle man to make sure everyone was on the same page when it came to the legal stuff, I just couldn't believe how easy he made it compared to the last time I sold a house. I would highly recommend these guys, they are like the amazon of house sales in terms of the service they provide. Will deffo use again should I ever need to sell a house or rent!
Adam · 20 December 2023
Agent replied · 17 June 2024
Thanks Adam for the kind words - happy vendor & happy buyers getting in before Christmas!
★★★★★ 5/5
GoogleI have used Nicholas Residentials to rent my property and found them professional at all times. Their electronic notification system for arranged viewings is a great means of communication. Photos taken to advertise the property were professional as was the online walk through video. Tenants were thoroughly vetted and guarantor details obtained for all tenants. I would recommend Nicholas Residentials as a letting agent that provides a professional, thorough, and efficient service.
Billy · 18 May 2024
Agent replied · 17 June 2024
Thank you Billy! Greatly appreciated!
★★★★★ 5/5
GoogleI would really recommend Jonathan from Nicholas Residential. He is a great communicator, always easy to get in touch with and he was very supportive throughout the process from start to finish. He is very knowledgeable, competent at his job and personable. I'd definitely recommend Nicholas Residential if you are planning to put your property up for sale.
Becky · 15 October 2024
Agent replied · 22 October 2024
Thanks Becky for the kind words - glad we got there in the end for you!!
★★★★★ 5/5
GoogleHighly recommend this team. The service was very professional but also friendly, there was always prompt and clear communication (even when Paul was on holiday). The 360 overview of the rental process and use of technology provided an easy, accessible and transparent view of the customer journey. Since letting my property they continue to keep me informed and highlight quickly any issues dealing with maintenance matters saving me the hassel! Great guys, you should get in touch with them whatever your property needs.
Kathy · 18 June 2023
Agent replied · 17 June 2024
Thank you for the kind review Kathy
★★★★★ 5/5
GooglePaul and Mark both did a great job in completing the sale of our home. They communicated professionally and effectively with us throughout the process and kept us updated on progress, how the viewings were going, and any feedback, through the portal and via emails and texts.
Paul offered good advice during the negotiations and went out of his way to accommodate extra requests from the buyers. Considering we were selling during a very difficult period, we are delighted that the sale was completed in a very efficient time frame. Highly recommended.
Thanks Paul and Mark, all the work is very much appreciated.
Reuben · 18 June 2023
Agent replied · 17 June 2024
Thanks Reuben for taking the time to leave such a positive review.
★★★★★ 5/5
GoogleOK, how can I rate Nicholas Residentials services and Paul's customer care so that it actually justifies how excellent this company is. I was under enormous pressure to find a rental property for about 10 weeks. I had gone into as many agencies and was registered with all the big ones. I was only a name to them and when I sent a request to view a property I had found online, I would get an automated response to basically get rid of me without even checking who I am! A friend recommended Nicholas Residentials. What a difference!!! Paul was and still is my point of contact. He asked me what I was looking for, the areas and my budget. Within a few days he found us the most perfect property. He has been responsive and dedicated from day 1 until now that we have moved in. I cannot recommend them enough. For your peace of mind and to avoid the sleepless night I had before I met them, just get yourself registered with Nicolas Residentials if you are looking for a property. I wish there was a better rate than 5 stars to give them. Many thanks from myself and my girls Paul.
Creighton&Company · 18 June 2023
Agent replied · 17 June 2024
Thank you for your kind comments and I'm glad you had a great experience using Nicholas Residential.
★★★★★ 5/5
GoogleBought an apartment via Nicholas residential. Paul was exemplary. He was able to answer any question I've asked and responded promptly with my queries. Definitely would recommend dealing with them
Arvinthran · 7 September 2025
Agent replied · 17 April 2026
Thank you Arvinthran & all the best in your new home!
★★★★★ 5/5
GooglePaul and Mark were able to help me achieve a much higher rate in the market than what I was privately charging, and were able to carry out back round checks which I didnt do when I managed myself, which in the past caused me issues with rouge tenants. Definitely worth paying for a management of the property to take the stress out of managing. They are both very professional have many years experience professionally and recommend very highly.
Caroline · 18 June 2023
Agent replied · 17 June 2024
Hi Caroline, thank you for the kind words. Mark
★★★★★ 5/5
GoogleWorked with Mark during 2025 to sell an apartment. Despite a long and difficult selling process, Mark dug in, navigated the unanticipated complexity and helped to make sure it got across the line with a positive result. It was very much appreciated - would definitely recommend!
Marcus · 17 January 2026
★★★★★ 5/5
GoogleMark and his team have provided genuinely excellent support and communication throughout the process of searching for a property. They are diligent, detail orientated, and very communicative. I would highly recommend using this company when searching for property in Belfast.
Diarmuid · 17 February 2026
★★★★★ 5/5
GoogleI have worked with Jonathan Moore now for a number of years. As a property manager, Nicholas Residential have a great attention to detail, ensuring that the tenants’ needs are well served and ultimately turning those tenants into long term tenants. I’ve found their approach to be proactive rather than reactive, so necessary items are taken care of in advance of them being an issue. This makes life much easier and worry-free as a landlord.
Matthew · 18 June 2023
Agent replied · 17 June 2024
Thank you Matthew for the kind words - greatly appreciated!
★★★★★ 5/5
GoogleAn excellent full efficient property management service from Mark and his team. Recommend very strongly indeed.
Gavin · 25 October 2025
Agent replied · 23 December 2025
Thank you Gavin!
★★★★★ 5/5
GoogleExcellent service, attended the property on the same day that I contacted them, gave great advice, took quality images and had the property advertised the same day. Viewings were managed well and property let within days. All administration was handled with ease, really impressed with this company.
John · 15 October 2024
Agent replied · 22 October 2024
Thank you for the kind words John!
★★★★★ 5/5
GoogleThis is our second renting home with Nicholas residential and both of the processing was so easy for us . Paul made the process simple and easy for us, and we appreciated your patience and expertise. Your insight was extremely valuable to us and I don't think we could have done this without you.Thanks to all the staff for your support and we highly recommend this company to all
Delvin · 23 July 2023
Agent replied · 17 June 2024
Thanks Delvin - hope you are settling in to your new home... enjoy!!
★★★★★ 5/5
GoogleAbsolutely over the moon with the service I received from Nicholas Residental. Handled everything from start to finish for us and made the whole process simple and efficient. Mark went out of his way for us and helped us through each stage. Outstanding service and I would definitely recommend them!!!
Caryn · 16 August 2024
Agent replied · 22 October 2024
Thank you Caryn
★★★★★ 5/5
GoogleI highly recommend Nicholas residential to anyone - the company’s professionalism and genuine commitment to helping me sell my home has been fantastic. Mark has been exceptional from start to finish and it really made my sale stress-free knowing it was in safe hands. Thank you Nicholas residential!
Kate · 16 August 2024
Agent replied · 22 October 2024
Thanks Kate!
★★★★★ 5/5
GoogleWe have just recently completed on a house and Mark kept us informed throughout the whole process and was very quick to answer any queries we had. The whole process felt very personal and if we were ever to sell we would definitely consider using Nicholas Residential
Zara · 9 August 2024
Agent replied · 23 August 2024
Thanks Zara - enjoy your new home!
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