Trusted Agent profile · Belfast
★★★★★
235 reviews across 2 platforms
513 Ormeau Road, Belfast, BT7 3GU
Michael Chandler Estate Agents (Belfast)'s office in Belfast, at 513 Ormeau Road, is rated 4.6 out of 5 across 235 reviews on two platforms, including 225 Google reviews rated 4.6.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
GoogleMassive thank you to Clare Wylie and the team at Michael Chandler! We are so grateful for the advice and support we received during our recent house sale. Amazing service with updates along the way, making an emotional and daunting experience a positive one. Thanks for everything guys! 🙏🫶 …
5/5
GoogleEvery stage of the sale process was handled extremely professionally. Clare was proactive and kept me informed at every stage, before, during and after the property had been agreed. She responded promptly to any queries and ensured that completion was prompt and easy. A very professional and friendly service.
Thank you so much June for your kind words, we really appreciate it and loved working alongside you to get a great result 😊 …
5/5
GoogleStuart went above and beyond for our house sale and I honestly couldn’t recommend him enough. We couldn’t have gotten everything over the line without him. All the knowledge about the area really helped! Thank you!!
5/5
GoogleWe rented through Michael Chandler and were in the property for 7 years. Lauren was always very friendly, brilliant at communicating with us and sorted any problems very efficiently! She was always very helpful and nothing was ever a bother to her. Would recommend renting with Michael Chandler Estate Agents! Thanks Lauren! :)
5/5
GoogleHad the best experience with Michael Chandler’s office on the Ormeau road. Stuart and Ann were exceptional at communicating and were able to answer any questions we had. Selling our home was a smooth experience thanks to how brilliantly they operated and kept all parties up to date.
1/5
GoogleI had a terrible experience with this agency. They withheld our deposit stating we could potentially be charged more, despite the issues they highlighted being consistent with those noted on the initial inventory sheet. Alan was slow to reply to emails, requiring constant follow-ups. Furthermore, issues raised at the start of the tenancy were never addressed. Overall, the lack of communication, professionalism and care caused a lot of unnecessary stress. Would not recommend.
5/5
GoogleAndrew is a great advert for Michael Chandler- he acted in a friendly, efficient and professional way at all times. He made the process as easy as possible to the point where keys were picked up.
5/5
GoogleHi, have been working with Lauren and her team for a number of years on my rental property and have always got really good service and advice. Happy to recommend them to anyone looking for rental support in the future !
5/5
GoogleI'm a tenant in a property they manage. I had an issue with a broken appliance a few days before Christmas - it would have been a real pain to be without it while everyone was off work, but Lauren with MCEA was very helpful in chasing up the maintenance people, and got it fixed for me, saving me from a great deal of bother. Thanks Lauren :)
5/5
GoogleRented a property for 2 years through Michael Chandler’s. The team were always so helpful. Any issues or queries were dealt with promptly. A special shout out to Lauren who deals with most of the rentals, she was fabulous!! Thanks so much.
Hello, Catherine. Thank you so much for leaving us a review!
5/5
GoogleFrom the start, Lauren M. has gone above and behind with our renting experience. She understood our needs and concerns and got us into the perfect home. We just finished our first property inspection and could not be happier with how considerate and friendly Lauren is. Highly recommend Michael Chandler Estate Agents!
Hello, Amanda. We are delighted to learn that you had a positive experience with us! Thank you!
5/5
GoogleExcellent service from Michael Chandler Estate Agents. Chris and Stuart were both extremely professional and understanding, and made the process a lot smoother than expected. They took care of everything, from viewings to arranging access for valuations etc, and I wouldn't hesitate to use them again or recommend them to others!
Hello, Joanne. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
GoogleI can not speak highly enough about Michael Chandler Estate Agents. They handled our probate valuation and sale in such a professional manner and with such empathy for our very emotional situation. Thank you to Chris and Gareth for your help and guidance.
Hi Jennifer. Thanks for taking the time to share your positive experience. We really appreciate it.
5/5
GoogleFrom start to completion I was kept up to date with everything. Andrew was very helpful and friendly, making the process as easy as possible. Thank you.
5/5
GoogleAlthough as a buyer, Michael Chandler were representing the seller and not me, I found Andrew to be very fair, prompt and professional. I would have no hesitation recommending them to any buyer or seller.
Thank you Kevin for your feedback, really appreciate it!
5/5
GoogleAnne was helpful and answered all my questions regarding the property when I was out viewing the property. Everything was organised for me to see the property in good time and they have been in touch both before and after the viewing. Very professional.
Hello, Ben. Thank you so much for leaving us a review!
5/5
GoogleExcellent sales process with Grace and the team at Michael Chandler. Managed to get above asking and complete a chain sale in around 2 months - really impressed.
Rory thank you very much for your review! Glad things went so well for you! 😊 …
5/5
GoogleWe worked with Andrew through our first house buy and the entire experience was made so much easier. Would 100% recommend him as an estate agent! Very friendly and professional
5/5
GoogleI would really highly recommend Michael Chandler estate agents. We sold our house with them recently, and also used them to secure a rental as a stop gap while we search for our next home. The team in both the sales and rental department are friendly, professional, very efficient, and went above and beyond to provide a 1st class service. The marketing material they produced (especially the video) for the sale of our house was some of the best marketing I’ve seen out there (and I’ve seen a lot over the last 6 months while searching for a new home). Stuart was amazing throughout the whole process. Unfortunately there were some delays with the sale due to the chain, but he was always on top of things, keeping the momentum going. I was also very impressed with Grace, Ann and Lauren in the rental department. They were very knowledgeable about any of the properties I saw, and sounded like they had great relationships with all the landlords. Lauren got a deal done on the property we ended up going with in a matter of hours. Great team of people to work with, which is invaluable during such a stressful process!
5/5
GoogleI have been using Michael Chandler Estate Agents for several years, for both the rental and management of my properties and I can honestly say that the rental team are brilliant. Lauren, Daniel and Grace are worth their weight in gold. Nothing is ever too much trouble for them. The marketing photos always highlight the properties in their best possible light - whilst still maintaining an accurate representation. There is regular communication between the agents and myself throughout the course of each tenancy. Their extensive knowledge of the local rental markets mean that each time a property is relisted it is always re-let in a swift and timely manner. Both the check-in and exit inspections are always photographed thoroughly and the reports highlighting the condition of each room are always very detailed. I could not ask for a better rental team to look after my properties. 5*.
1/5
Facebookagreed to rent a house that a king size bed and a massive american style fridge freezer. Both were broke already and replaced with cheap small equivalents. Couldnt move in straight away because there were no blinds and we had to argue to get them. Walls were damaged by removal men taking the fridge. Moved out and they took £210 of our deposit for cleaning and decorating. Place was left as we got it. Worst rental experience I ever had.
Joe disappointing to see you leave a negative review for the company when in fact the problem was how you left the property you rented, the landlord is out of pocket for a lot more than you were deducted. I won't go into details like you have in public, but please feel free to contact me directly if you wish to discuss further. Michael Chandler Estate Agents.
5/5
GoogleDefinitely the best estate agents I have experienced in Belfast so far. The staff are incredibly helpful and are continually ensuring that my landlord upholds the responsibilities listed in our tenancy agreement. Can’t thank Daniel C and Ron enough for their great service!
Hello, Anya. Thank you so much for leaving us a review!
5/5
GoogleFantastic service from Michael Chandler. Everyone was so friendly & professional. Special thanks to Stuart to for all his help, support & advice throughout the process & Anne for doing the viewings. Would definitely recommend
Hi Theresa, thank you very much for your review! It was great to work with you and we wish you all the best with the next chapter :)
5/5
GoogleBuying our first home was a very daunting experience. Chris has been amazing throughout the entire process. We had a really horrible solicitor who turned this into a massive ordeal but Chris was incredibly supportive every time we hit rock bottom. I have no intentions of ever buying another house again (I am still processing the stress of moving into the last one) but if I had to, I would hope to have Chris as my estate agent again. I cannot recommend him highly enough. 10/10
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