Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookM&H operate a highly professional property service with very high quality customer service care.
They are very easy to talk to and offer help with any problems you might have.
I found all the staff genuine and extremely helpful.
And I'd like to thank them all for all the help that was given towards the end of our contract especially Merrel she was a star.
Thank you and good luck
Arthur · 28 September 2020
Agent replied · 26 November 2025
Thank you so much Mr Abbott.
Its been a pleasure to have the pleasure to meeting both yourself and your lovely daughter Ebony and her little boy.
We hope you all as a family the very best wishes for the future.
God bless
Merrel x
★★★★★ 1/5
GoogleRented a house landlord was called William! I Done nothing with improve his home…. All to not get my deposit back! Absolutely disgusting considering the money I’ve put into that house! I was a good tenant always paid even when he raised the rent multiple times rarely contacted them for repairs as I done most of them myself.
Beth · 17 February 2026
★★★★★ 5/5
FacebookAmazing people and so friendly they go above and beyond to help you and get you into that Home to make yours. I really can't think all Staff here enough they give me the chance NO other estate/landlord would and I'm now able to pick myself from rock bottom and build my way to a better life and all starts with haveing nice and caring people and M&H property is 100% that really is no words to describe how amazing job done forever grateful.
so if your reading thing and thinking about who you should help to get you your Home then trust me 100% go with M &H Property. You can thank me once they get you that perfect Home xD
Tones · 24 January 2022
Agent replied · 26 November 2025
Thank you so much for your kind words. It means a lot to all of the Girls at Propertylink MH.
We are delighted you have settled in and are happy in your New Home
We would like to take this opportunity to Welcome you on board.
I think it would be safe to say, "We make a great team"
Take Care
The Girls at MH
Properties
★★★★★ 5/5
GoogleAlways happy to recommend ! Very personable and knowledgeable. They know the local area like the back of their hand and will always do their best to accommodate 👍 …
Greg · 17 February 2026
★★★★★ 5/5
GoogleVery professional at what they do nothing was too much trouble for these ladies . From start to finish of completion date Heather & Murial kept us up to date and well informed each step of the way. Thankyou so much ladies . Would definitely recommend H & M Properties for the sale of your home 🏡. …
Anne · 17 April 2022
★★★★★ 5/5
Facebookabsolutely BRILLIANT were first class Merrel was outstanding easy to pay I would highly recommend them to sale your house
Jim · 2 September 2022
Agent replied · 26 November 2025
Thank you so much! 😘
It has been our pleasure Sir. The new family have certainly got themselves a great *family home".
Again Thank you for taking the time to write you kind comments. It really is much appreciated
MH Properties
★★★★★ 5/5
FacebookM&H Property are fantastic, thinking of buying, selling or renting I couldn't recommend them enough. Always go above and beyond you're expectations! When other estate agents made me feel like I was wasting their time because my house wasn't on the market yet, Merrel assured me I should view properties to allow me to decide the area I wanted to move to. We kept in touch regularly and when I decided to sell my house and had to go with another estate agent, they still helped me out by organising my EPC to be completed. If you want a company that will look after you, this is the company to choose. Thanks so much ladies and credit to you both on your attention to detail and superb customer service. x
Lacey · 2 August 2019
Agent replied · 26 November 2025
Thank you Lacy for your kind words it really does mean a lot. We will always try our best to guide the client for what’s best for them! Not MHProperties!
We wish you and your family every happiness for the near future.
★★★★★ 5/5
GoogleThere's not enough good words to describe how helpful Merrel is, she genuinely cares for her potential tenants and wants them to get the house that's right for them.
Couldn't recommend them enough to anybody trying to get a house quickly and without stressPositiveResponsiveness, Quality, Professionalism, Value
Jack · 18 June 2021
★★★★★ 1/5
GoogleFeel sorry for whoever is living in Apt 2 32 Woodvale Avenue, Shankill currently.
Last year I moved in for several months before requesting to move out.
No black bin provided for me moving in. Apartment not cleaned for move in day, cleaner was ‘sick’ but there are plenty of cleaning agencies. Shower not checked before I moved in. First shower I had, the water leaked down into the kitchen, almost causing a fatal accident. Several contractors sent out to look at the shower before anyone actually bothered to fix it. Had to use the spare shower that was attached to a bath, and funny enough, that started leaking too. One contractor made an absolute mess sealing around the bath.
Then the icing on the cake: rats in the attic, above my bedroom. Told by letting agent that as the roof space between houses are connected, not much they could do. This ruined my mental health as I could hear them every day. And clearly it’s an ongoing issue in that street.
Neighbours leave bags of rubbish in the shared alleyway, which is attracting the rats. When my bin arrived, it was stolen that same day. When my recycling bins arrived, they were also stolen. Boyfriend spoke to many neighbours, some claimed they did not own a bin.
I don’t know what’s worse between the neighbourhood and the letting agent. I was on the phone to a counsellor during living here, referred by my doctor, as I was having suicidal thoughts due to my living conditions.
Avoid this letting agent at all costs - they do not care when you have issues with your rental. Had a much better experience with UPS.
Nicole · 12 April 2023
★★★★★ 5/5
GoogleLovely ladies to deal with.. Each is real people's person..
Aytek · 11 April 2024
★★★★★ 5/5
FacebookAfter being badly let down m and h properties looked after us. No job was too big and we were instantly put at ease. Meryl was a star and went above and beyond. Would thoroughly reccommend. 5 stars from us.
Amy · 22 July 2020
★★★★★ 1/5
GoogleDisgusting customer service
Aleksej · 17 December 2025
★★★★★ 1/5
GoogleThey had a property up to let when we phone they told us that workmen where in and they would phone us back when it was ready to view 2 weeks went by and no phone call. Then we checked there website to see it had already gone. When phoned to inquire they said the home owner had already someone lined up for the house. If that was the case they should have told people that instead of letting people think they had a chance of getting the house.
Dr · 18 June 2020
★★★★★ 5/5
GoogleStaff are amazing, if your looking a home or to sell your home these are the ladies to deal with, dealing with them at present on selling a house and they have informed me of everything every step of the way will deffo use them again
Elaine · 11 April 2024
★★★★★ 5/5
FacebookWas a tenant with them for roughly 7 years and couldn't have been happier. They were always there to help with whatever problems i came across, which wasn't that many, and made my tenancy with them a very pleasant experience.
Woukd definitely recommend to anyone
Chris · 27 April 2020
Agent replied · 26 November 2025
Thank you Chris for your lovely comment.
And we wish you well and congratulations on your new home. Keep safe and Thank you , your an Nhs hero 👏 👏 x
★★★★★ 5/5
FacebookWe were tenants with M&H for 2 1/2 years and they were always super helpful and responsive - very impressed and they always had tenants interests at heart. Nicest ladies to deal with too!! Thanks for everything 😊 xxx
Rebecca · 20 December 2019
Agent replied · 26 November 2025
Ahhh thank you Rebecca we wish you both every happiness in your new home
And a very merry Christmas xx
★★★★★ 5/5
FacebookI'm a tenant with m&h for a 2nd time. the ladies are so polite and professional if I ever have a problem they sort it out quick. would highly recommend.
Catherine · 11 February 2021
Agent replied · 26 November 2025
Thank you Catherine. We are delighted to have you and your family back on board xxx take care
★★★★★ 1/5
GoogleAbsolutely horrible people to work with tell you your getting the house for rent and then see it let agreed and ring to ask why haven’t they contacted you to get keys only to be told they’ve let it to someone else without even contacting you AVOID at all costs their service is pathetic
Mildred · 17 April 2022
★★★★★ 1/5
GoogleThis agency systematically refuses to rent (and even just viewings) to non-UK residents, without even checking if they have pre-settle status (official document that proves you have the right to live, work and rent in UK), which is absolutely illegal and very ironic when you think about the history of this wee country.
Cécile · 17 April 2022
★★★★★ 5/5
FacebookMerrel and Heather are fantastic at what they do. They go above and beyond to help you settle into your new home.
Thank you so much
Carrie · 11 February 2021
Agent replied · 26 November 2025
Ahh thank you Carrie that very kind of you to say. Take care and stay safe xx
★★★★★ 5/5
Facebookexcellent service from Merrel and all the staff of M&H who went over and above to help us secure the property of our choice. Would highly recommend their services.
Linda · 11 November 2019
Agent replied · 26 November 2025
Lovely girls
★★★★★ 5/5
GoogleCant thank merral enough for all the help in selling my dads house a first class service I'd recommend M&H to anyone once again a big thankyou for all your help
James · 25 March 2023
★★★★★ 1/5
GoogleHave been in 33 caledon street now near 2 years .HOuse was decorated to cover damp which has been reported to environmental health over the past year paying 425 a month to sleep in a dining room complete disgraceDO NOT RENT 33 CALEDON STREETNegativeQuality, Value
Aaron · 25 March 2021
★★★★★ 5/5
GoogleMy daughter rents a house through the agency
Chris · 11 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
