Trusted Agent profile · Belfast

Key Lets NI Belfast reviews

4.1

★★★★★ Great

36 reviews across 1 platform

Suite 7, Belfast, BT7 1HB

Part of Key Lets NI, see every office.

Key Lets NI's office in Belfast, at Suite 7, is rated 4.1 out of 5 across 36 reviews on 1 platform, including 36 Google reviews rated 4.1.

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4.1 / 5

36

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Belfast office, from every platform, shown as written. First names only.

5/5

Google

Highly recommend Key Lets, we rented our first home with key lets and everything was seamless and Kyle was always on hand to any problems we had which were few. Very professional and easy to work with, really appreciate everything we have loved our time at our first home!

Eimear · 24 April 2024

Agent replied · 28 August 2024

Eimear, Thank you very much for your lovely review. All the best with your new home. Kyle

5/5

Google

Leased a student house with my friends for my second year of university. Anything we needed was a simple WhatsApp message away from being sorted right away! Kyle was very responsive and helpful. Would definitely recommend if you’re a student :)

Maia · 26 September 2024

5/5

Google

If i could give 6 stars, i would. Kyle and Paul were exceptionally professional and helpful. They respond very promptly, extremely professional and everything sorted out very quickly. …

Dennise · 16 April 2023

Agent replied · 28 August 2024

Dennise, Thank you for your kind words. We hope you and Bethania have a fantastic stay in your new home.

5/5

Google

Very easy to deal with! Organized a visit to a house for rent and was able to get everything sorted and moved in very quickly. Kyle was accommodating, and everything was very easy and hassle-free. :)

Brian · 24 April 2024

1/5

Google

Very unprofessional, called to the address listed on the website. We were met by an unlisted shared flat, so we phoned to be told that the office wasn't real by a very unpleasant man. Don't waste your money or time, go somewhere else. Not the kind of service you would expect when renting a house at £800 pcm.

Jack · 28 August 2022

Agent replied · 28 August 2024

Hi Jack, I am sorry to hear of your bad experience. I manage the business myself and I don't recall having this conversation with you. Currently we also do not have a property to let at £800.00 either. Please drop me an email with some more information about your bad experience and i will try to best to find out what went wrong. Regards Kyle

1/5

Google

Very unprofessional, called to the address listed on the website. We were met by an unlisted shared flat, so we phoned to be told that the office wasn't real by a very unpleasant man. Don't waste your money or time, go somewhere else. Not the kind of service you would expect when renting a house at £800 pcm.

Jack · 16 April 2022

Agent replied · 16 April 2026

Hi Jack, I am sorry to hear of your bad experience. I manage the business myself and I don't recall having this conversation with you. Currently we also do not have a … More

5/5

Google

I leased a room for just over a year through Key Lets NI. Kyle couldn't do enough to keep tenants happy. He was always ultra-responsive when we raised issues, was never difficult to deal with, and did everything above board. I moved out on Wed 21 Dec and had my deposit back the very same day. It was a pleasure to deal with Kyle at Key Lets NI and to deal with the landlords Paul and John Rice (John could talk for Ireland - we were well matched!). I wouldn't hesitate to recommend them all to anybody looking for accommodation in Belfast. You won't go wrong with them!

Dean · 25 April 2023

5/5

Google

It's an awesome place to stay here. This is my first place to stay in the UK. Accommodation is really good, neat, good WIFI and everything is available here. I stayed here for 3 months I am pretty much satisfied and happy with the room. …

Sowjanya · 16 April 2021

5/5

Google

I have been a tenant for almost a year, with the slightest problem Kyle is very responsive and makes the necessary interventions very quickly. Communication is excellent, as is his work. A real pleasure to be a tenant of this agency!

SCI · 28 August 2020

1/5

Google

I enquired about a property- TWICE- and instead of a response, I found out MYSELF by looking on their website and property pal that the property had been taken off. Like seriously would it have killed someone to take 2 minutes to write a quick email saying that it was no longer available??? Unbelievable.

Z · 24 April 2024

1/5

Google

no point in having telecommunications when a carrier pigeon would've been faster. left us hanging for over a week only to inform us the property was gone!

Schmink · 10 March 2025

5/5

Google

Kyle was responsive and professional. We would definitely recommend Key lets!

Georgina · 16 April 2023

5/5

Google

Kyle was an absolute gent, very accommodating and easy to get in contact with. Would definitely recommend.

Darragh · 16 April 2021

5/5

Google

Kyle was very helpful and found the right apartment we were looking for in a great location and at a great price.

Michael · 29 August 2019

5/5

Google

Kyle was always available and helpful since the beginning. I lived 4 months in Belfast, I highly recommend his services.

László · 29 August 2019

5/5

Google

Kyle was super helpful and gave a great service! We love our new flat!!

Eamonn · 29 August 2019

5/5

Google

Really a good experience from Key Lets NI. Friendly and trustful

Sreejith · 25 December 2024

5/5

Google

Your commitment to ensuring both tenant and landlord received the best services is amazing. Kyle! Certainly your level of professionalism in the letting and property management industry worth morethan 5 stair rating. Thank you for all you've done from 2017 to date. The wee man is very happy and we are all enjoying the new house. Thanks once again.

ABUBAKAR · 28 August 2020

1/5

Google

Poor communication, left us in limbo for weeks. Do not rely on this estate agent.

Leo · 24 April 2024

1/5

Google

Poor communication, left us in limbo for weeks. Do not rely on this estate agent.

Captain · 29 February 2024

5/5

Google

Key Lets NI provide a real quality service their help and advice thoughout the rental process really put me at ease. They were on hand when needed and answered any questions no matter how daft the were. I would highly recommend them.

Breidge · 29 August 2019

5/5

Google

Kyle secured tenancies for 3 student rental properties in Belfast. Communication was excellent throughout the process and I would have no hesitation in recommending him to other landlords.

Benny · 28 August 2020

1/5

Google

Rating only, no written review.

Ferghal · 16 February 2026

5/5

Google

We are very happy with the flat and Kyle' service. He was helpful and responsive at all times. Very professional service.

Marcelo · 29 August 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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