Trusted Agent profile · Belfast
★★★★★
94 reviews across 3 platforms
54 Belmont Road, Belfast, BT4 2AN
Part of AMPMni, see every office.
AMPMni's office in Belfast, at 54 Belmont Road, is rated 3.4 out of 5 across 94 reviews on three platforms, including 79 Google reviews rated 3.5.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
GoogleI went through AMPM when buying a property in east Belfast. David Lisk and the team were always very easy to deal with and kept me updated throughout the process.
Thanks Michael we hope you enjoy your new house.
5/5
GoogleShout out to Danielle for assisting with move! We are relocating from England and she has truly taken out a lot of the stress of moving. Thank you for all your help!
5/5
GoogleTop service. David was very helpful with the purchase of my house. Straight talking and acted fairly with both sides. Would recommend AMPM to anyone buying or selling.
Thanks Jonny hope you love your new home.
5/5
GoogleI have been extremely impressed with David Lisk of AMPM NI, with whom I entrusted the sale of my property recently. I found him to be fair, efficient and reliable and, was happy that the property sale was completed within a short period of time. He was incredibly helpful throughout the sale process, providing top class professional service. I have absolutely no hesitation to recommend him to anyone planning to sell the property. Jacob Nicholas
Thanks for that Jacob. It was a pleasure. Aaron
5/5
FacebookA very good management company for apt blocks in comparison to other companies. Aaron is very approachable, communicates well, and gets things sorted.
Thanks Suzanne good luck with everything!
1/5
GoogleDid you do the same with the previous tenant? that left the house so dirty that I cleaned for two days, and when I signed the contract it said no pets and I lived with your mice, are you kidding me? I asked you every time to do something and you did nothing and for a little dirt I left you took money ridiculous
Another tenant who didn’t bother cleaning before leaving and complains when charged. As always all deposits are held by TDSni any disputes are adjudicated by an independent body so we can not withhold money without evidence.
5/5
GoogleI have always found David, Aaron and all the staff to be very helpful, professional and thinking ahead for both the purchaser and vendor. I have bought and sold houses through AMPM over the years and seem to be a few steps ahead of the solicitors and proactive to get the sale completed. They shoulder a lot of the anxiety when buying or selling your home. Thoroughly recommend.
Thanks Clem always happy to help 🏉 …
5/5
GoogleI had a great experience dealing with AMPMNI and Danielle really helped me through the daunting process of my first rental. Great estate agents with lovely staff.
Thanks Keelin
5/5
FacebookReliable and willing to get anything done that needs doing, dealt with Darren multiple time and nothing is to much to ask. I can see us staying with AMPMNI for awhile, I would recommend anyone that wants a reliable estae agent to rent from to contact them
5/5
GoogleBrilliant experience with AMPMNi. Not for the 1st time have the team delivered in terms of advice and getting a suitable tenant for rental property in Belfast. 5 Stars all day long!!
5/5
GoogleI rented with AMPM for 7 years. Reliable when you needed something done on your rental home whether fixes or general queries. Staff has been really helpful when we needed help.
5/5
GoogleWe can not fault ampmni at all so helpful from start to present:)
5/5
FacebookWe had a fantastic 5 years renting from a landlord who used AMPM. Diane, Lyndsey, Darren and Gillian were all brilliant. Sorted everything so quickly and were always so friendly. We would definitely recommend them. Thank you so much guys.
3/5
GoogleI was talking to Mustard or Marylynn im not sure on the correct name but she was very rude and kept commentint on my nibblers and hanging up on me. This waa fruastrsting to deal with and she has bad breathe
Hi Larry can you clarify what your complaint is please. I am not sure what your nibblers are? What were you contacting AMPMni regarding?
5/5
GoogleThe girl who dealt with me. Had very good customer service x
Good to hear Lisa. Do you know her name?
2/5
TrustpilotSad to say my experience with AMPM was…
Sad to say my experience with AMPM was soured at the very end. Some issues that had been there since before my tenancy began were then charged to me out of my deposit. AMPM provided photos of the condition of the apartment before I moved in but couldn’t confirm the date they were taken. I accepted responsibility for the more costly items that were accidentally damaged during my tenancy, yet still I was charged for trivial things that weren't my fault. £20 to rub a mark off a wall that was there before I moved in was the highlight.Initially I made the mistake of not finding time in a hectic week of moving house to remember to take photos of the condition I found the place in. A real shame to leave this review as other than my final dealing, every representative of the company (Darren, Gillian and Diane) I spoke to was helpful and courteous, as was my landlord. Unfortunately Aaron who handled my 'checkout' was rather blunt and unsympathetic especially considering the fact I had to leave my apartment due to damp and mould in the building that had caused me health issues and damaged my property. I was fairly compensated for the damaged property by the landlord but it was hardly an ideal situation.Be careful, if there is something wrong with your rental, no matter how small, make sure to remember to tell them right away, they will chase pennies.
5/5
GoogleWas impressed from the start with AMPM’s professionalism. Flow of information and advice from David was second to none. I would happily recommend AMPM every time to family and friends.
1/5
FacebookDon’t for a min think your deposit is safe with AMPMni I clean a house top to bottom only a few ware and tire items left untouched in home (housing rights say they can’t charge for ware n tire ) but doesn’t stop them trying
I must say that Darren for the most part was very helpful when issues arised in the property just a pitty that was ruined by claiming against my deposit even after being told at checkout in the property that it all looked good
5/5
GoogleAs a first time buyer the team at AMPMNI made the process as simple and pain free as it could be, offering advice and insight when required without overwhelming me in the process. Very pleased with how I was looked after.
Thank you Johanna. We hope you are enjoying your home!
1/5
TrustpilotDefinitely Stay away
Staff extremely aggressive when requesting any assistance. Tend to bully younger tenants and tell direct lies. Totally unapproachable, I would not recommend to anyone.
5/5
GoogleWe have worked with ampm for several years they really are a very professional, honest company who take pride in the services they offer. I would totally recommend them.
1/5
GoogleTerribly incompetent estate agents. Poor admin, entered property without permission, lied about deposit deductions and dragged deposit return out for 6 months. Avoid!
Tenant broke lease when lied about having a cat. Lied about damages caused by cat and themselves. Then blames AMPMni. As all tenants know deposit deductions are handled by an independent body. Which means all deductions have to be proven yet tenants still claim they are unfair.
1/5
GoogleJust found out that its 40quid for an application, per person so 80 quid for a young couple trying to start out , what a rip off
Hi The fee is for AMPMni to carry out the referencing. You are able to supply this yourself at no fee.
1/5
GoogleRENTERS BEWARE moved in to a property in East Belfast, realised after weeks that I was paying the debt of the previous tennant while topping up my electricity. Dog hairs all over my carpet which I cleaned on moving in, then when I moved out the agency had the cheek to charge me £130 for carpet cleaning. Absolute Disgrace, look elsewhere
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