Pattinson Bedlington reviews

★★★★★ 1/5

Trustpilot

i put a offer in for a property with…

i put a offer in for a property with pattinson at peter lee which got accepted, which then i sent proof of funds by email, which the lady who worked there natalie harbord, she didnt even notice until i told her 4 days later, then i asked her some information about the property which then she took another 3 days to get back to me, then i was busy last week catching up with work with the back log with covid and miss her calls 3 times, i had no emails or a call at the week end, then she calls me saying the vendor has gone somewhere else because of lack of communication, she reckon she sent me voice mails which i dont have one, i think this is very poorly on there behalf and building up peoples hopes and letting them down all because they are not doing there job right in the first place.

Shane · 21 June 2021

★★★★★ 1/5

Trustpilot

The most frustrating experience ever…

The most frustrating experience ever and I still don't have the keys to the property I've just purchased. The vendor was 1 week late with no penalties, I would have been charged hundreds of pounds. Pattinson did nothing to help.I sent the funds 4 days ago, I had to chase everyone to get any kind of response. I was then called by Pattinson after sales team to let me know I can collect the keys (no phone call from the estate agent) and all I was provided with was a phone number and company name. I've since called 4 times with no answer or response. It's a small agent which doesn't look trustworthy at all.No office staff to pick up calls! £155k spent with nothing to show for it and from start to finish. The only person willing to help is a girl in the North West team called Ellen. Everyone else was completely incompetent from start to finish. Don't use this firm, they don't care once they have their money. There's plenty of other Auction houses I've used in the past which are far better and much more helpful.

Jordan · 14 June 2021

★★★★★ 5/5

Google

Have always used Victoria at this branch who came recommended. Have purchased 5 properties in the last 10 months with Victoria's help. Chases constantly to get the deal pushed on. Wouldn't use anyone else. Brilliant service from Victoria and Pattinson.

Spencer · 16 October 2024

★★★★★ 5/5

Trustpilot

Teigan was particularly helpful as the…

Teigan was particularly helpful as the other members of sales and referencing teams.

Babiker · 14 August 2023

★★★★★ 5/5

Google

A fantastic team couldn’t do enough for us, highly recommend them to anyone wanting to sell or looking for a home. Thank you so much for everything you did to try and find us a house we were not your easiest customers but nothing was too much your patience and kindness from the whole team was so appreciated.

Julie · 25 October 2023

★★★★★ 5/5

Trustpilot

Pattinson Blyth great estate agent

Pattinson Blyth great estate agent, friendly staff, special shout out to Linda who was very helful she is full of enthusiasm, knowledge and with vast experience guided us all the way, we would highly recommend this company !

Christina · 30 May 2019

★★★★★ 5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to Terri at Blyth branch, she has been truly amazing, very helpful and professional in helping me secure a rental property, would highly recommend the Blyth branch to everyone.

Shannon · 24 May 2019

★★★★★ 5/5

Trustpilot

We bought a property at auction and…

We bought a property at auction and Helen was really helpful in guiding us and ensuring that the process went as smooth as it could. Overall very happy with their service thank you!

David · 22 January 2021

★★★★★ 5/5

Google

Extremely happy with the service provided in selling our home with Pattinson bedlington. Jane dealt with our evaluation and was so friendly, informative and professional. The girls in the office kept us up to date every step of the way and the house sold for asking price within 3 days. Would highly recommend this estate agents to anyone looking to sell their property. 10 out of 10 for service and communication. Thank you pattinsons bedlington.PositiveResponsiveness, Quality, Professionalism

Kerryann · 25 October 2021

★★★★★ 1/5

Trustpilot

Very poor customer service.

Very poor customer service.Lies after lies! Highly advise anyone to stay clear. £6000 fee if you win a auction with them, was lied when asked questions about a house iv bought not disclosing all the information the company should have done, I have asked for recored called but strange enough for a professional company not to have there calls recorded on the certain dates requested, still waiting for the sale to go through and once the sale as gone through will be losing more money due to the lie and false information from the vendor, I have never know a company (person) who can't deal with a issue had to get there Partner/husband or so to ring up and try and belittle me? Very professional.This is a business that will stand other anything just to get a sale but can't have consistently of aftersales and customer service...Also I wonder how many other people they have used manipulated bids with?

Michael · 25 February 2021

★★★★★ 5/5

Trustpilot

House purchase

Great service from a few branches, but a special thanks to Helen Widdowson who guided us through the whole process and made few extra steps to help us even further.

Jacek · 21 July 2021

★★★★★ 5/5

Trustpilot

Carly at Washington has been very…

Carly at Washington has been very helpful with my enquiries she will be my go to agent going forward

Mark · 6 January 2023

★★★★★ 5/5

Trustpilot

Great experience from start to finish!

Angus · 24 October 2024

★★★★★ 5/5

Trustpilot

Pattinson Gosforth Branch

Recently completed a rental with this branch and found the the whole team a absolute pleasure to deal with, right through from booking viewing to picking up keys. The whole process was done professionally, swiftly and in a great friendly way which made the the whole process easier,even the moving box was so thoughtful and appreciated.Would definitely recommend this team to anyone.Joanne k

Nick · 11 May 2023

★★★★★ 5/5

Trustpilot

Carly at Washington is very helpful and…

Carly at Washington is very helpful and responsive.She gives a personal service.

Frances · 17 July 2023

★★★★★ 5/5

Trustpilot

My experience with Wendy Burbridge for…

My experience with Wendy Burbridge for the very limited time she was involved went very well, however the whole process of selling using the Patterson nominated solicitor was terrible and took forever to get completion on the basis that it was a cash sale and the buyer never had a building survey.When attempting to contact the actual solicitor phone calls were never returned neither were emails.

Kevin · 6 January 2023

★★★★★ 5/5

Trustpilot

Pattisons have been amazing with myself…

Pattisons have been amazing with myself and my move. Very considerate to the fact I was on a time scale as I am heavily pregnant and very consistent with keeping in touch and letting me know updates on the property etc. Really kind and helpful staff!

Grace · 22 May 2024

★★★★★ 5/5

Google

Dealing with Pattinsons currently for our house sale. Only had a positive experience so far during the process. Property under offer in 16 days during a pandemic in an uncertain market! Would like to mention Craig Wallace especially at the beginning of the process who managed to market our property very well and took some true representation photos of our home - it got viewers through the door and his wealth of experience certainly topped mine and the way he dealt with me as a nervous and picky vendor was excellent. We were committed to selling and Pattinson have some excellent deals for those willing to do this and we have been kept in touch with throughout the process. Many thanks so far to all the team at the branch and hoping the rest of the process is a smooth.PositiveResponsiveness, Professionalism, Value

Lauren · 25 October 2020

★★★★★ 5/5

Google

Used Pattinsons after a recommendation. They arrived on time to give me a valuation and was pleasantly surprised. Jane recommended going to auction to get the best price, at first sceptical but she explained everything and all the costs involved, went with the auction and let Pattinsons deal with every thing as I did not live in the area, within 24 hrs there was viewings. They took the full burden from me and got a result that I was very pleased with. Auctions may seem daunting but they are a great way of achieving the result you want with no hassles. 5 star plus for the staff at there Bedlington office. Thank you.

Ken · 25 October 2020

★★★★★ 5/5

Trustpilot

Fantastic service!

Every single person who I have spoken to in Pattinsons have been so lovely, helpful and a pleasure to speak to! Me and my partner both just got our first home together and they made it such an easy process for us, and answered all questions we had! Would definitely recommend them to anyone!!

Laura · 1 December 2023

★★★★★ 5/5

Trustpilot

Excellent service from Pattinsons

We have dealt with Pattinsons for several years now concerning our rental property. They are always professional, very pleasant and supportive. We will continue to use their services. Thank you to all the staff.

J · 31 January 2020

★★★★★ 5/5

Trustpilot

Kept updated on progress and helpful…

Kept updated on progress and helpful staff

Jak · 12 September 2024

★★★★★ 1/5

Trustpilot

Do not recommend

Ruth told me she would call to arrange a viewing, I never heard from her again. She ignored around 10 calls throughout the week and when I contacted the office I was told by someone else the property had gone. Do not deal with this company

Pepsispot · 12 March 2021

★★★★★ 1/5

Trustpilot

Auction for land in Blackpool common…

Auction for land in Blackpool common edge road, even though it was over twice the Guide price we was waiting to place a bid .... 3 hours before the auction had finished it was removed from sale.... wasting time viewing arranging funds and waiting to bid....

Keith · 10 March 2021