Every review we hold for the Bedford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just purchased a house through Your Move Bedford. The whole process was easy and stress free.
We dealt with Stewart in particular and he was always on the ball and knew exactly what was going on during the process and was the first to let us know any progress. Thank you!
Nikki · 22 June 2021
Agent replied
Thank you for your kind review. We were glad to hear you found your purchase was stress free. Stewart enjoyed working with you on your purchase and was delighted to hear you were settling into your lovely new home.
★★★★★ 5/5
GoogleWords cannot fully describe the high quality of service I received from Chris and the team at Your Move, Bedford.
I first met Chris when he came to my house to talk over the selling process. From that very first meeting I could sense I was communicating with someone who was ready to listen, helpful in his replies, and overall friendly in approach. At no time did things feel rushed, and there was no sales pressure to sign up to their service. Subsequent to that meeting, I felt confident to have Chris and his team act as my Estate Agent.
Right from the start interest in my property was evident; viewings of which I was informed of promptly …along with any feedback potential buyers gave. When a buyer was lined up, I was regularly updated of the selling process throughout.
As in many instances of house selling, there is the potential for (unforeseen) problems to arise. When in my case a couple of problems did arise, Chris was there providing support - whilst generously giving that extra mile of service.
Based on my experience, I have no hesitation in recommending Your Move (Bedford) to anyone looking for a professional service, and who has the client’s best interest at heart.
Highly Recommend!
M · 8 February 2021
★★★★★ 5/5
GoogleWords cannot fully describe the high quality of service I received from Chris and the team at Your Move, Bedford.
I first met Chris when he came to my house to talk over the selling process. From that very first meeting I could sense I was communicating with someone who was ready to listen, helpful in his replies, and overall friendly in approach. At no time did things feel rushed, and there was no sales pressure to sign up to their service. Subsequent to that meeting, I felt confident to have Chris and his team act as my Estate Agent.
Right from the start interest in my property was evident; viewings of which I was informed of promptly …along with any feedback potential buyers gave. When a buyer was lined up, I was regularly updated of the selling process throughout.
As in many instances of house selling, there is the potential for (unforeseen) problems to arise. When in my case a couple of problems did arise, Chris was there providing support - whilst generously giving that extra mile of service.
Based on my experience, I have no hesitation in recommending Your Move (Bedford) to anyone looking for a professional service, and who has the client’s best interest at heart.
MA · 8 February 2021
★★★★★ 5/5
GoogleDuring the lockdown me and my partner managed to get our funds together for our first home. We originally purchased a house with another estate agent. To our surprise we got gazumped pretty quickly by the previous company which made it pretty hard for me and my partner to trust an estate agent again! But as lockdown eased off and people were getting back to slight normality we found our ideal first home again. This time with "your move" and with Chris helping us through the whole process. Being the first people to get in there and view the property masked and gloved up we made an offer which wasn't refused. From the moment the offer was accepted Chris has been in contact with us right up to handing the keys over. I couldn't recommend them enough. Thankyou again to Chris and the team at your move.
LetsTorqueCars · 15 August 2020
★★★★★ 5/5
GoogleThe team at Your Move in Bedford have been nothing but supportive of our house purchase. From the very start they listened to what we wanted, managed to find a house that fit all our criteria and then managed the purchase through to completion. They even found a house that was not on the market and convinced the owner to sell it!
The chain although small ended up with multiple complexities including the sellers of the house we were purchasing being in a different country, but Chris and his team managed to cope with all its complexities keeping us and the sellers well informed at all times.
Thanks to their support we now have the house of our dreams, our children have transferred to the local school and we are closer to my parents to provide daily support as needed.
We would thoroughly recommend anyone to purchase through Your Move for the professional and informative service they bring to the house purchasing process.
Louise · 30 July 2019
★★★★★ 5/5
GoogleI have used Your Move in Bedford over a number of years for a variety of services including the sale of one of my previous properties to the valuation of my deceased mother's estate that included both property as well as development land. I have always found Chris and his team to be fair, courteous and extremely professional and would have no hesitations in recommending their assistance to anyone else who is looking at buying or selling a property in the Bedfordshire area.
Ian · 30 July 2019
★★★★★ 5/5
GoogleFriendly service quick and effective responsive for queries made, I enjoyed working with Bedford Your Move Team. Most of the time I worked with Chris best person to be connected I would recommend the service from them.
Alan · 13 May 2021
Agent replied
Thanks Alan for the great review you have left us. It was an absolute pleasure acting for you and supporting you through the sale of your property. I hope your onward purchase goes well.
★★★★★ 5/5
GoogleFantastic Estate Agents, Chris and his team take the stress and worry out buying and selling that so often comes with moving. We have used them for both selling and purchase absolutely trouble free, kept fully informed during the whole process which along with advise regarding questions we had. Goid value for money as well, we thoroughly recommend Your Move and the team at Bedford. Thank you.
Paul · 30 July 2019
★★★★★ 1/5
GoogleWay how this company treats potential customers is unacceptable! Visited them to ask about one property. Person I spoke with wasn't resonsible for this sector of business, but took all my details and promissed to let me know. For a week didn't have anything back from them. After email got an apology and asked again for contact number. Was promissed that they will call me to schedule appointment. Never heard of them since. 2 weeks and didn't manage to visit property! Total waste of time!
Jacek · 12 February 2020
Agent replied
Hi Jacek,
I am sorry for your frustrations. After you provided us with your contact number on Saturday the 1st of June we did try to contact you numerous times, however we couldn't get through to you unfortunately.
If you would like help with anything going forward, we would be more than happy to help.
Kind regards,
Your Move
★★★★★ 5/5
GoogleI’ve been using YourMove Bedford for over a decade and of the various letting agents I’ve used, my experience with this branch has been unparalelled. Mark is the Lettings Manager with a great team around him which takes all of the headache away from hands off Landlords like myself. I would whole heartedly recommend YourMove Bedford for any property related transactions ie sales/Lettings/management
Bali · 30 July 2019
★★★★★ 5/5
GoogleEveryone at Your Move Bedford were absolutely brilliant; we were never wondering about the process or our position in the chain as Stuart or Chris always called to update us. They helped us with anything we were unsure of and were just fantastic throughout the whole process. Thanks guys!
Oona · 1 June 2021
★★★★★ 5/5
GoogleWe recently sold a property in Great Denham as we relocated to Spain.
Since minute 1, Chris was very attentive and he explained everything we needed to know about the sale process. He valued our property according to the market and we …
David · 8 April 2021
★★★★★ 5/5
GoogleWe were very pleased with all aspects of the professionalism that we experienced both buying a property and then securing a tenant with the team at Your Move Bedford. The team are so responsive and easy to deal with and exceptionally knowledgable in all they do. Highly recommend and wouldn’t hesitate in utilising their services in the future.
Anne · 2 June 2021
Agent replied
Thank you for your kind review Anne. It was a pleasure working with you and Mike on your purchase of the property. And we were also grateful to carry on supporting you through the letting of the property for you.
★★★★★ 5/5
GoogleI cannot recommend Chris Rigby and the team at the Bedford branch highly enough. Chris is extremely personable, knowledgeable and was so helpful throughout every step of the sale process. He is always professional, friendly and open with …
Fiyin · 25 February 2021
★★★★★ 5/5
GooglePurchased a property through your move. Chris was very professional throughout and always was happy to answer any questions that I had no matter how small or silly. Would definitely recommend and use in the future.
Jo · 23 February 2021
★★★★★ 5/5
GoogleHarley was so helpful and accommodating throughout the whole process. Guided me through all the steps perfectly and was a pleasure to speak to. Thanks to Mark too for all the help.
John · 6 March 2021
★★★★★ 5/5
GoogleFrom the very first day of meeting Chris from Your Move i could see how efficient they were going to be. Not only was Chris down to earth, he explained everything clearly and questions were welcomed, he took his time with us and it didn't feel rushed at all. We had been with another estate agents who just were not bringing the viewings in and we felt forgotten about after a while but as soon as we went with Your Move we got viewings the same week and most weeks thereafter. We had to tackle Brexit and then Covid19 but they continued to work hard to get people through the door (keeping everyone safe from the pandemic of course). We had many viewings and good feed back for some time but no sale. Your Move didn't rest, even though we were getting down hearted at home. Then one day, it happened! We SOLD!
Throughout the whole sale they kept us informed and updated. When there was a long wait for the searches we still got a phone call or an email to tell us that they haven't forgotten us and gave us approximate dates as soon as they had an idea and then confirmed them asap. We were well and truly looked after. Selling a house is stressful enough, the whole team at Your Move, Mark and Stewart also, were fantastic and i couldn't really ask for more from an estate agents.
I highly recommend these guys. We have had such a good experience with them and they work hard to get your property sold and get viewings through the door. Thank you guys :)
Julie · 13 December 2020
★★★★★ 5/5
GoogleVery happy with my experience with Your Move in Bedford. I'm renting a property. Both Mark and Harley were very responsive, friendly and professional. I'd highly recommend them.
Richard · 16 May 2021
★★★★★ 4/5
GoogleI found dealing with your move very helpful especially Mark and Harvey that made my move very easy and they both very good and professional at there jobs.
Dave · 17 March 2021
★★★★★ 5/5
GoogleChris Rigby was excellent at progressing the property sale. We had a detailed survey on an old cottage and he helped us every step of the way. Ali
Rent · 14 September 2020
★★★★★ 5/5
GoogleExcellent company very professional. Stayed with us right till the end of the transaction and after. Answered all our questions without any problems and guided us through the entire purchase.
I wish them well all the success which they deserve.
Kader · 11 June 2021
Agent replied
Hi Kader, thank you for your kind review. It was a pleasure working with you and seeing you into your new home.
★★★★★ 1/5
View Agents BuyerMisleading advertising
Advertised house as having a £15K reduction and received two marketing calls to go and view. Put an offer through that was above the offers in access of price and was told that the seller wanted at least £360K! When advertised at overs above £350K waste of my time viewing and talking to their mortgage advisor! This type of advertising is just wrong, they are trying to intrest but is misleading to say the least.
Gary · 23 February 2018
★★★★★ 5/5
GoogleExcellent and helpful service. Big thanks to Harley and Mark for finding me the perfect rental property, can't recomend them enough.
Robert · 27 March 2020
★★★★★ 1/5
GoogleI applied for a property here and was told that the property failed an electrical test and "was not going to be let anytime soon", the next week the property was let agreed to somebody else. It was also listed as detached although it was semi detached. What a bunch of liars. Glad I didn't get involved with this estate agency.
OooO · 23 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.