Trusted Agent profile
★★★★★
15 reviews across 1 platform
74 Midland Road, Bedford MK40 1QH
Smart Move Estates's Bedford office at 74 Midland Road is rated 3.6 out of 5 across 15 reviews on 1 platform, including 15 Google reviews rated 3.6. Checked 9 October 2026.
Every review we hold for the Bedford office, from every platform, shown as written. First names only.
5/5
GoogleVery good experience with Smart Move Estate Agents. Manager Mr. Sam has been extremely helpful and supportive from the moment we landed in the UK until we moved into our new home. We stayed in a rental property managed by him for 3 years, and throughout this time the service was professional, reliable, and friendly. Everything was handled smoothly, and we always felt supported. Highly recommended.
Thanks you sir 👍 …
5/5
GoogleThe Smartmove team were amazing at helping me find a new property to rent with such short notice. The entire process was smooth and the team guided me through every step of the way. I definitely recommend Smartmove if you’re looking for an estate agents in the Bedford area!
✌🏻 …
1/5
GoogleIf I could have given no stars I would have as this letting agent is worse that awful and the lowest of the low. My brother, who is a vulnerable adult rented from them for over 10 years, the studio he rented at 4a Kimbolton Road, MK40 2NR (now under ZOOM Property) was/is still a death trap and absolutely no maintenance carried out. He was given a section 21a eviction notice because Zoom Property were taking over the property and despite many emails and phone calls which they have totally ignored, they have FAILED to return his security deposit of £375. I am now having to take them to the small claims court. MUBARAK, AMAJIT and SAM KHAN, YOU SHOULD BE ASHAMED OF YOURSELVES!!!!
5/5
Googlesmart move is a good agency to seek advice from the staff are very helpful and friendly.
Thank you.
5/5
GoogleI’ve used Smartmove for many years now and always go over and beyond for their tenants. Small company but really look after their clients. I fully recommend them. Thank you to the team.
We do try 👍 …
5/5
GoogleVery helpful staff sam and the team were quick to respond and helped get my property on the market.
🙌🏼 …
5/5
GoogleAmazing reputable company. They go over and beyond for their customers.
👏🏻 …
5/5
GoogleA pleasure dealing with Smart Move. Highly professional and proficient staff.
👍 …
5/5
GoogleI cannot thank smart move enough 5/5 service.
Thank you 🙏 …
1/5
GoogleMy mum wanted to rent a short-term rental property that was advertised by Smartmove, whilst she was completing the sale of her own property. When the agent mentioned the owner also wanted to sell the property but is renting it until he finds a buyer, my mother said she would be interested in purchasing it also, so a rent to buy agreement was agreed. I was then sent a whatsapp msg to my phone from the agent with unknown bank account details claiming to belong to the owner and asking for £300 to be sent! I was obviously alarmed and called to express my concerns. The agent told me she was working from home and had issues with her company emails so thought communication via whatsapp to be the best alternative, which is completely unprofessional in my opinion. I obviously did some research on the company and called the main office to verify this sale and method of practice which they confirmed was legitimate. Even though they didn't send over any documents outlining the agreement, no terms and condition or anything, I still chose to give the benefit of the doubt (my 1st big mistake) and sent the £300 along with my own terms and conditions as they wanted another deposit to confirm the purchase will follow. The conditions were very basic, standard requirements that stated we reserve the right to pull out of the sale and get the deposit refunded if the survey comes back unsatisfactory, if our lender refuses to give the full mortgage offer on the property or if the owner pulls out of the sale. The agent old us the owner refuses to agree to the last condition and so my mum decided not to agree to purchase the property but would still rent short-term whilst the owner waits for a buyer. The agent then told us that my mum can no longer rent the property short-term if she doesn't agree to buy it and refused to give the holding deposit back even though they are the ones refusing to let my mum rent it. This is daylight robbery and is completely unprofessional. I wouldn't recommend them to my enemy and I hope noone else gets caught up in their scams. PLEASE STAY AWAY FROM THEM!
4/5
GoogleI've been a tenant with smart move here in Bedford for a couple of years. They've always been very helpful friendly and will try to & do resolve any issues as quickly as possible 😊 …
Thank you Barbara ✌️
1/5
GooglePathetic response. Irresposible letting agency....I have reported a maintainence issue on my flat and have been chasing them for 8 months. Inspite of them visiting and inspecting the whole situation no help or action has been taken so far...
1/5
GoogleVery irresponsible property adviser pathetic I am facing very very bad experience with them
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
👍 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Smart Move Estates's Bedford office has 15 reviews across 1 platform: 15 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Smart Move Estates is rated 3.6 out of 5 across all 15 reviews, and 3.6 out of 5 on Google from 15 reviews, checked 9 October 2026.
Smart Move Estates, 74 Midland Road, Bedford MK40 1QH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.