Every review we hold for the Beccles office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleMy fairly poor experience may have been exacerbated my an awful Landlord, however I am not privvy to that. I believe that is partly the case, and generally how the agents operate and treat tenants like second-class citizens, along with the Landlord. Lots was a disgrace when I moved in, everything predominantly was a battle. Lots disguised about the rough area and some extremely problematic neighbours, and lots not fit for purpose. I am always an excellent tenant and neighbour, and totally fair, constructive and honest. Some took a great deal.of time and effort to sort out. Lots was left outstanding and affected my quality of life. Various I had to action myself, some striking a balance what, who paid for and actioned. Messed around and affected lots on an inspection. Harassed and bullied whilst there and since vacated. Lies, contradictions and false accusations. None of them would accept any of this. Neglect and abuse. Of course they will deny and counter argue. I never lie, nor mistreat any one. I am mature, decent, honest, constructive, intelligent and highly experienced. Truly they can not have a conscience.
Fiona · 17 April 2023
★★★★★ 1/5
GoogleVery unpleasant company. Threatened an elderly lady with eviction if she didn't allow access, in her absence, for solar panel installation. Also indicated when the panels were installed the rent would go up imminently as the property would have more value. The landlord was using the actually tenancy by an elderly lady on a low income as the means of getting free solar panels from a government grant.
Shocking.
Sharon · 30 September 2025
★★★★★ 5/5
GoogleI've rented through various different agents throughout my life and Your Property Solutions have, hands down, been the best ones I've dealt with. Any issues have always been sorted quickly, they're always friendly, helpful, and polite. Even during issues with the landlords, Your Property Solutions have been absolutely amazing and supportive throughout the whole process. Jaimie is an absolute star and deserves a raise or a promotion or something for just being outstanding at her job. Thoroughly recommend them if you're a tenant looking to rent. I hope we get to continue to rent through them going forward.
Her · 31 May 2022
★★★★★ 5/5
GoogleYour Property Solutions has proven a proactive, efficient and compassionate letting agency through which to rent, and has been central to our safe and happy relocation to the area.
Having been stung by very condescending and outright illegal agency business practices during the course of our previous tenancy in another town, I was nervous in dealing with a new letting agency in finding our new home - but have been nothing but impressed by the diligence and professionalism shown by this team.
I have only praise to offer for the standards and work ethic shown by this business, and hope we can continue a solid working relationship for many years to come.
Tony · 17 April 2023
Agent replied · 16 April 2025
Thank you so much Tony. Your kind words are really appreciated. You are both fantastic tenants and we are so pleased to hear you are happy, here.
★★★★★ 5/5
GoogleWent through YPS & YMS for the first purchase of our house and could not fault the service provided by the team. Cannot emphasise enough how much they go above and beyond for their clients and how happy I came out feeling I know I have been dealing with motivated and positive individuals. Best estate agent in the county by far and will continue to refer business to them again and again, this team will make you feel like everything is under control, follow ups and being carried out, tailored service and updates so you know exactly whats going on with the sale! Want someone to update you regularly and give you an impeccable service? These are the guys to choose every day of the week, they will never let you down! Guaranteed. Will Pye is the man to go too and knows what he is talking about! Straight to the point with excellent communication. Available 24/7 too. What a service! :)
Shawnie · 7 July 2019
★★★★★ 5/5
GoogleWill and Jaimie from Your Property Solutions have dealt with letting my property for nearly two years. The property was let very quickly and all management has been dealt with promptly and professionally. Having worked in estate agency myself in the past, the staff are much better than I have seen. Your Property Solutions are also currently dealing with the sale of my property. Within 24 hours of going on the market, we had two viewings, two offers and SSTC at a good price. Will knows the area, the industry and the customers. Thank you to Jaimie and Will.
Lauren · 1 June 2019
★★★★★ 1/5
GoogleWorst company ever! If it had no stars I would put that. Harassing emails for paid rent, don't turn up for house inspections and abuse of a vulnerable adult.
I guarantee because I gave this company a negative review they will accuse that I am a spam account.
AVOID.
SparklyERROR · 16 April 2024
Agent replied · 16 April 2025
This is a very concerning review considering we know and have evidence that all of these statements are incorrect. We do not claim this is spam and know the sender. To elucidate, we feel this is unfair to publish on a public platform where people may be inaccurately mislead.
★★★★★ 5/5
GoogleJaime and Laura have been fantastic in getting us started at a new property. Having come from a nightmare situation with a God awful agency in another town it was soooo relieving to find an agency on the level.
Nothing is too much to ask for and it helps you feel very safe in the rental world of today. A massive relief.
Thank you.
Frankie · 17 April 2023
Agent replied · 16 April 2025
Hi Frankie, thank you for leaving such a wonderful review. We are very pleased that you are happy with our agency and hope you have a long and peaceful tenancy. :-)
★★★★★ 5/5
GoogleI have rented my little property repeatedly through Property Solutions over a number of years (around 10) and it has always been done very efficiently and professionally. I also do all of my mortgaging through the other side of the business Your Mortgage Solutions and again, fabulous service and great deals sourced for me. I suspect the one star reviews are some sort of grudge troll as I can’t see how those reviews could be of the same business... I recommend staff at work to use these people and when they do, they then go on to recommend them to others so what does that tell you?!? A good team in my and my work colleagues experience.
Nigel · 1 June 2019
Agent replied · 31 May 2023
Thank you ever so much for your kind review.
★★★★★ 5/5
GoogleI am a tradesman and I have worked with Your Property Solutions for a long time now. Its always a pleasant experience every time. The staff are always helpful and so friendly. I have worked on a lot of the buildings under the umbrella of Your Property Solutions and I have spoken to a lot of their tenants. I have never heard a bad word said about this company. Highly Recommended.
Sam · 26 October 2023
★★★★★ 5/5
GoogleVery quick and polite communication at all times.
Ruth · 26 March 2025
Agent replied · 16 April 2025
We appreciate your lovely review Ruth, thank you! You have been an outstanding tenant and we shall not hesitate to provide a glowing reference for you, if it is ever required. :-)
★★★★★ 5/5
GoogleExceptional Estate Agents, always eager to help and very punctual with everything they do. Would highly recommend Your Property Solutions.
Angel · 18 September 2024
Agent replied · 16 April 2025
Thank you for such a lovely review Angel, it was a pleasure managing your tenancy as you were exemplary tenants and we wish you all the best for the future! :-)
★★★★★ 2/5
GoogleRent houses that are not fit for purpose and that they need to back the tenants
Steven · 16 April 2024
Agent replied · 16 April 2025
Apologies you feel this way Steven. We wish you both all the best for the future.
★★★★★ 5/5
GoogleI've rented through various different agents throughout my life and Your Property Solutions have, hands down, been the best ones I've dealt with. Any issues have always been sorted quickly, they're always friendly, helpful, and polite. Even …
Holly · 26 March 2022
Agent replied · 16 April 2025
Thank you for such a lovely review Holly! :-)
★★★★★ 5/5
GoogleBrilliant service, extremely knowledgeable people, and they have fantastic administrator as well. They managed to get me a mortgage with cheaper monthly repayments and better service then any bank could offer me. I also tried other mortgage brokers in the local area, none were as knowledgeable.
They also have an estate agents downstairs who sold my previous property for me, tying everything in and keeping this stressful time stress free.
I have recommended all of my friends to them and my family as well.
Thank you again for all of your help!
Jack · 1 June 2017
★★★★★ 5/5
GoogleWill is experienced with fantastic knowledge of the waveney area. As a photographer myself i was also impressed with the quality of pictures he took.
Adam · 1 June 2019
★★★★★ 5/5
GoogleSold my house within a matter of days and so so helpful throughout the whole process of buying and selling. Anyone thinking of buying/selling do not hesitate to get in touch with them.
Becky · 1 June 2019
Agent replied · 31 May 2023
Thank you so much Becky, hope you and Alex are enjoying your home!
★★★★★ 5/5
GoogleI’ve been with your property solutions for well over 10 years
They deal with any problems I have with my properties straight away and I always receive a first class service
Highly recommended
Steve · 1 June 2019
Agent replied · 31 May 2023
Thank you Steve
★★★★★ 5/5
GoogleWill sold our house in 4 weeks he is very professional and passionate about his job he couldn't have been more helpful throughout the sale couldn't thanks him enough Terri playford
Terri · 1 June 2019
Agent replied · 31 May 2023
Thank you so much Terri! Anytime you need me you know where I am.
★★★★★ 1/5
GoogleDo not sell a property through your property solutions. Sneaky hidden fees and rude staff lead to a long terrible and expensive sale it's not a pleasant experience.
Phill · 1 June 2019
Agent replied · 31 May 2023
Google please remove this fake review
★★★★★ 5/5
GoogleGreat service from Andrew - he made the process of buying our house a breeze and was professional from start to finish! He has also helped us to remortgage to get a better interest rate when our fixed rate came to an end which was so quick …
Amaia · 26 March 2020
★★★★★ 5/5
GoogleExcellent service. Sold our house through them in a couple of days. Very helpful, friendly and efficient.
Mark · 1 June 2019
Agent replied · 31 May 2023
It's was a pleasure Mark.
★★★★★ 5/5
GoogleVery helpful been easy to contact start to finish with our first mortgage, we had been told no else where due to my partner living 180 miles away, went to see Andrew and we had 3 mortgage offers, if you need help or advice I would highly recommend!!!
Danny · 1 June 2019
★★★★★ 5/5
GoogleFaultless service. Will's enthusiasm and positive attitude made selling the house so much easier. The team found the perfect buyet and the sale was completed in just 4 weeks. I thoroughly recommend Your Property Solutions and will use them again. Thank you all for your hard work.
Lou · 1 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.