Savills Beaconsfield reviews

★★★★★ 1/5

Trustpilot

Savills of Beaconsfield

Savills of Beaconsfield - DON NOT TRUST THEMWe have been shafted well and truly. Saville hid crucial information from us. 3 months after moving in to our rental house (paying £2,000 a month), the lorries started to arrive. The land next door which is owned by the landlord became a building site over night. The landlord and Savills chose to with hold this information from me and led me to believe that I would be renting a house in a quiet neighbourhood. When I complained, both Savills and the landlord directed me to the small print on the contract where it says 'it is the responsibility of the tenant to look into any building planning application..'. Saville was fully aware of the intended building work but chose not to inform us. This is not the first time they have done this. I have since found out that the previous tenants of another property owned by the same landlord and marketed by Savills also were mislead into renting a house on the building site. They moved out early.Luckily for me, the landlord decided to create a lorry/service vehicles access way 3 feet from my front door for which he DID not have planning permission. I was therefore able to force the landlord to break the contract due to breach of contract and allow me to leave. It doesn't end here. I was then informed by the manager of the Beaconsfield branch that as the landlord has now agreed to break the contract (he gave us notice on 06 Dec 2019), I can leave ANYTIME. So I started to look for another property. In March I found a property to move to and informed Savills/landlord that I will be leaving on 15th March. Savills now tell me that I have to give 2 months notice and will not allow me to vacate the property on my chosen day!Though I have it in writing from the landlord asking me to leave on 6th December, Savills and the landlord are refusing to accept this notice and are forcing me to stay another 2 months....I will never use Savills again. Please be very very careful of the small print and be aware of the information they chose to with hold. Get everything in writing from them. Do not accept a phone conversation as they will deny this at a later date.

Charitha · 24 February 2020

★★★★★ 5/5

Trustpilot

Great experience with Savills

I have completed the purchase of a property through Savills, Sholto Thompson was the main point of contact throughout.I have to say that my experience was very positive. From day 1 Sholto was very helpful and answered any question I had timely. While going through the process he maintained a good level of communication and he actually assisted with some chasing towards the end of the sale, as things seemed to have gotten stuck somewhere along the lines. I am sure his support helped in concluding the sale and made the process a little less stressful as completion was approaching. So a particular thank you to Sholto for all his help which didn't go unnoticed.I'll definitely recommend Savills to friends and keep them in mind for the future.

Adele · 22 February 2024

★★★★★ 1/5

Trustpilot

Just relating my experience in…

Just relating my experience in attempting to buy from Savills estate agency. Was told to come on Saturday at 11am and the sale of the apartments would be sold on first come basis. However a ticketing system was created for which people who turned up on Friday were allocated tickets in advance due to security concerns of the site. This was not communicated to the majority of people who arrived on Saturday. On arriving at 10.50am I was allocated ticket 23 as 1-18 were already given out Friday. The 18 ticket holders purchased the majority of the 20 apartments available and anyone who followed the correct procedure and turned up on Saturday was left with the remaining apartments. The professionalism shown here can only be described as a disgrace.

Bushy · 11 January 2020

★★★★★ 5/5

Google

Daniel has been brilliant. He has kept me updated on new properties and has found some real gems that I'd overlooked. He keeps in touch and is always available to talk things through and he has given me good and honest advice. I can highly recommend Daniel and all the team at Savills.

Claire · 25 October 2023

★★★★★ 1/5

Google

This is the worst experience ever. My wife and 5yr old son went to rental property set up by Savilles High Wycombe office and the house was so unprepared. There was dog excreta on the carpets, garden was similar and house was in my wifes' words the worst ever. Also had a 1.5hr round trip to see. Savills - shame on you......

Jon · 9 February 2023

★★★★★ 5/5

Trustpilot

Savills Exceeds Expectations

Savills recently helped us purchase a house that we have admired for over 30 years and which we had assumed would never come up for sale in our life-time. To facilitate this purchase Savills managed the sale of our current property, which we put on the market at very short notice, and thanks to their determination, perseverance, energy, market knowledge and advice, we achieved our desired sale and in a time scale that suited all parties. Peter Walker expertly handled both transactions from our perspective and exceeded our expectations as he worked tirelessly to ensure that we achieved the sale we required. We thank Peter and his team and would use them again and would not hesitate recommend them to others.

SH · 3 September 2019

★★★★★ 5/5

Trustpilot

Claire Reynolds and the Marylebone team...

Claire Reynolds and her team at Savills we’re superb selling our 3 bed flat in Marylebone - incredibly efficient, professional, caring, and hard working. Claire found us a buyer within a week of instructing her and negotiated a very good deal for all parties. She was also very proactive during the conveyancing process and even helped reassure the seller and other estate agent on our onward purchase that all was well. Would thoroughly and absolutely recommend Savills.

Edward · 20 August 2020

★★★★★ 5/5

Trustpilot

Savills estate agents

We found Savills to be a very professional company. The whole team who helped sell our home especially Chris Clifford were on the ball with every aspect.We were notified of the progress the whole way through to completion. Today we were delighted to receive a bottle of champagne totally unexpected but very welcome. We wouldn’t hesitate to use them again.

Mrs · 15 March 2023

★★★★★ 5/5

Trustpilot

Happy with our property manager

We are really happy to have Aliyah as our property manager. Aliyah has been very responsive and efficient to manage our rental property. We’re lucky to have Aliyah and would recommend her services.

Jenny · 24 October 2024

★★★★★ 5/5

Trustpilot

Suzy Lambert of Savills is a delight to deal with

Suzy Lambert of Savills is the ultimate property sales manager. She is not pushy, she gives you the facts and lets you make up your own mind. She has integrity and is a model of discretion around the sales process - the fact that she will not divulge confidential info about the other party gives you confidence that she maintains the same wall around your info. What’s more, she is always cheerful and nothing is too much trouble for her. She made our viewing of countless properties over an extended period an absolute delight come rain or shine.

Rob · 3 November 2024

★★★★★ 5/5

Trustpilot

Sam Ing and Savills - great service and professional

Sam Ing is true professional in helping us renting the beautiful house.great service in terms of communication, viewing appointment, maintenance and checkin. Sam is very attentive and responsive in replying to our emails in case of any repair works required in the house or guidelines required and get the repair work done on time. True professional service and I am happy with Savills.

Hasim · 10 November 2022

★★★★★ 2/5

Trustpilot

Communication is appauling

Communication is appauling. I have been promised a call back on 4 occasions from the same person about a property that was viewed.

MSLW · 9 June 2026

★★★★★ 5/5

Trustpilot

First Time Buyer

Last year I had the pleasure to work with Sophie Grannell from Savills surrounding my first purchase. Sophie was always available and open to answering any questions I had surrounding the process in addition to offering insight into elements outside of the house purchase itself. Overall working with Savills put a typically stressful situation into a balanced and easy-to-process transaction.

Matthew · 22 February 2023

★★★★★ 5/5

Google

We would like to thank Tamsin for assisting us with the purchase of our new home. She arranged viewings at short notice and managed to obtain swift answers to our questions. Thank you!

Miranda · 11 October 2024

★★★★★ 5/5

Trustpilot

My key contact is Deanna and my…

My key contact is Deanna and my experience and interactions with her have always been positive. Deanna is very customer focused, the consummate professional and a great communicator i.e. always keeping you updated if there is a matter to be resolved.

Concept · 21 May 2024

★★★★★ 5/5

Trustpilot

Lettings Property Management - Gus Young

The lettings team has managed my property for a number of years now and I've always found the team to be professional and responsive, taking a lot of care to understand any concerns I have had as a landlord and handled issues with diligence and consideration for all parties. Particularly in recent years, I would highlight Gus Young, who as my property manager I have been really impressed with the level of service, support and attitude that he exhibits in all our interactions and efficient way he deals with day to day property challenges. Would definitely recommend him to other landlords as a great manager.

Luke · 18 October 2024

★★★★★ 5/5

Trustpilot

Caring, considerate property managers

I experienced an accidental injury as our communal area light was broken. Aliya C our property manager is always super helpful, positive & quick to respond to any problem no matter how big or small. Within a few hours, we already had an electrician confirmed to come resolve the problem & within 3 days the issue was rectified completely and shockingly at no cost. Really impressed with the timely delivery as always. We’re lucky to have her as our property manager 🙂‍↕️

Mei · 17 October 2024

★★★★★ 5/5

Trustpilot

Savills did an excellent job for us

Sue and Steven helped us sell our house for the asking price then find an alternative property in record time when our original house purchase fell through. They were professional and responded quickly throughout the process. We would highly recommend Savills

ANDY · 9 January 2026

★★★★★ 1/5

Trustpilot

What an appalling company

What an appalling company. Where to start. I was interested in renting a property from them and the whole experience has been an abomination.My initial enquiry was dealt with there “ chat bot”. After taking all my details etc I was told somebody would phone me. First time, no call. Maybe excusable. This happened 6 times over a period of a few months. No contact whatsoever.I then out of the blue received an email from them, I replied with a few enquiries and they replied 4 weeks later!I have never spoken to anybody from Savills in 4 months of enquiries now.They are undoubtedly the worst company I have ever dealt, there incompetence and arrogance knows no bounds and there customer care is zero.Please steer well clear of this shower if your selling or buying,there are some great estate agents about, this is not one of them.

Andrew · 14 October 2024

★★★★★ 1/5

Trustpilot

Never use Savills to manage your property

I am a landlord who has been so frustrated by Savills' property management services. We have worked with quite a few property brokers in both the US and UK and our experiences with Saviils has been far worse than anything we have experienced with any other firm. We rented out our house last Aug and hired Savills to manage for us. Although we never had any problem with our boiler for four years when we lived there, almost as soon as tenant moved in, high-cost contractors started to be sent into the house for the boiler. Every time, contractors blamed on different parts of the boiler and over 2,000 pound repair cost and nine months later, all of sudden, Savills said we needed a brand new boiler for another 3,000 pound. beyond the boiler, Saviils would send certain high-cost but ineffective contractors to our house against our explicit instruction NOT to use the particular contractor because they charge almost 400 pound once to remove a bedroom door knob and ask for another 300 pound to install a new one. Savills does not care about the costs of the repairs because that's not their money and all the repair costs come out the withheld rent. There have been several cases they would send in a contractor for some very minor things such as fasten a screw and every trip made by contractors would cost a few hundred pounds at a minimum. we complained this to Savills in writing many times and they have the typical big company attitude particularly because they are the ones that hold our rent. They have this highly unreasonable reserve fund from our rent receipts from which they liberally pay outrageous maintenance costs to their affiliated contractors. the staff's attitude is hardline "I don't care" towards landlord and it seems odd that we are the ones who actually pay them for the service. Even when there was a change in the property manager on our house, we were not even properly informed and the former manager just simply disappeared. Anyway, beyond money, it has been an extremely frustrating and stressful experience dealing with Saviils and I wish other landlords don't need to go through any of that.

Jiong · 14 June 2018

★★★★★ 5/5

Trustpilot

Savills manage my rental property

Savills manage my rental property. The team are thorough and prompt. Will A. is extremely helpful, easy to approach and very professional.

Jin · 8 June 2026

★★★★★ 5/5

Google

This weekend Tamsin showed us two properties. After a year of meeting various estate agents - and concluding they are a lacklustre bunch - Tamsin stood out as friendly, knowledgeable, enthusiastic, energetic, and professional. I would be so pleased with her performance, if I were one of the vendors she is representing. How nice to meet an agent who knows about gardens, plants, architectural styles and potential for renovation. If I had an agency, I would be courting Tamsin to be on my team - what a keen and warm woman! Top marks.

Valerie · 11 October 2024

★★★★★ 5/5

Google

Savills was the acting agent for the property we purchased last month, August 2024. Dealing with Tamsin specifically was absolutely seamless - she is so knowledgeable on all aspects of the process and she became my go to throughout. She is extremely easy to deal with, fun yet no nonsense (a winning combo) and very generous with her time. Should I decide to move again (no time soon ha), I would definitely choose Tamsin, and as a result Savills, as my agent. Brilliant experience. Thank you.

Louise · 11 October 2024

★★★★★ 5/5

Google

I knew I would be in great hands from the beginning when dealing with Savills, but of course my expectations were exceeded beyond! Jodie as well as the rest of the team has been amazing since the beginning, very professional and attentive to our wants/needs. I am very grateful to everyone's professionalism and have no hesitation to turning to them again in the future as I know my family and I will be in capable hands. Many thanks again, especially to Jodie.

Khurram · 11 October 2024