Romans Beaconsfield reviews

★★★★★ 5/5

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Isabella York was particularly helpful…

Isabella York was particularly helpful during a very stressful three months last year.

Denise · 23 June 2026

★★★★★ 5/5

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Sophia is an exceptional real estate…

Sophia is an exceptional real estate agent who goes above and beyond to make your dreams a reality! From day one, her warm hospitality and genuine enthusiasm made us feel like we were her top priority.

GC · 16 December 2025

★★★★★ 1/5

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Abrupt

Looking to place a studio apartment on the market. Was put through to a guy called George. He was, in my opinion, very rude and obviously did not want to be dealing with such a small property. When I asked the selling fees, he asked how would I be choosing which agent to go with. When I said, probably the cheapest, he said “It won’t be us then”. Basically that was the end of.

Tracey · 10 March 2026

★★★★★ 1/5

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Avoid this agent, Poor maintenance and unfair deposit claims

This is related to their sub-company moginie james (Roath-cardiff). Negligent service from day one. We reported serious health and safety issues including mould, faulty windows, and broken doors/fencing, yet the agent offered zero assistance. Despite the deteriorating state of the property, they consistently raised the rent. To make matters worse, they provided an inaccurate check-out report that contradicted the initial inventory just to withhold our deposit. Totally unprofessional and misleading, save yourself the trouble and avoid them.

Ali · 16 February 2026

★★★★★ 5/5

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I rented a property from Romans Lower…

I rented a property from Romans Lower Early and I particularly want to thank Dhruv for his great professionalism and help as the whole process and experience was smooth, quick and enjoyable. He was caring and understanding my needs and constraints, and he even stayed over time in the office to let me come collect the property keys as I was late. Again thank you Dhruv and Romans.

Amine · 8 December 2024

★★★★★ 5/5

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Would recommend in a heartbeat!

I had a small window to secure a property..stressful doesn't even cover it but Tyriq was an absolute lifesaver.

Arianne · 24 April 2026

★★★★★ 5/5

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Exceptional Estate Agent

Exceptional Estate Agent: I have just been to a property viewing, with intent to buy, with Imogen Seymour at Romans. Both I and my sister wanted to share our appreciation for the excellent guided tour, highly informed and genuinely lovely chat we had. We have rented with Romans before for nearly a decade and now house hunting to buy Romans have been standout above other Estate Agents. I don't tend to write reviews but wanted to recognise Imogen for all her help. She was so enthusiastic, compassionate to the seller and agile in managing the multiple viewings with ease. We really felt in safe hands without any pressure and confidence, important to us as we have been shaken by other Estate Agencies and a property purchase that fell through at a late stage. In the future, if we sell a property we will come to Romans first.

Flicker · 2 September 2026

★★★★★ 4/5

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Positive experience with management agent

I was recently a tenant in a property that was managed by Romans.Unfortunately at the end of tenancy , there was a dispute regarding the deposit between landlord and myself.Isabella York who managed property , supported me through this , all the way to the end result.Isabella is professional , knowledgeable in her field of practice. She explained the process (which went all the way to the adjudicator) and kept me updated. If I emailed or called , she would return my calls , messages when she could. I had never been through this process which was quite stressful at times but Isabella was reassuring to me regarding the stages we went through.Thank you !

Yvonne · 10 May 2024

★★★★★ 5/5

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The attempt to market my property was…

The attempt to market my property was quite complex before my meeting with Tim from Romans. I had previously been misled. Tim arrived at my home to provide me with a valuation of my home. The information provided by Tim was concise and informative. A full explanation was given regarding the process from start to finish and I was made aware of my options. I was even given information which had not been previously shared by other estate agents. I am at present extremely satisfied and totally confident with the agreement that I have entered into with Romans, Burnham office. Thank you for the professional approach I have received from all of the staff that I have engaged with to date.

Wendy · 4 May 2024

★★★★★ 5/5

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As a property owner with Romans of…

As a property owner with Romans of Bracknell, I am continuously impressed by the exceptional level of service provided, particularly by Donna, who manages our let. Donna is not only efficient and responsive but also incredibly helpful, always ready to go above and beyond in her role.Her proactive approach and dedication to resolving any issues that arise are remarkable. It’s clear she genuinely cares about the well-being of the properties she manages and ensures that both the tenants and we, as owners, are satisfied with the solutions. Her professionalism and thoroughness in communication make managing our property a much smoother and more reassuring experience.I highly recommend Romans of Bracknell to any property owner looking for reliable and professional property management services. Donna, in particular, is a standout, providing peace of mind that our property is in excellent hands.

MR · 25 April 2024

★★★★★ 5/5

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Brilliant

From start to finish the process was swift and easy. Jonathon and the team have been fantastic at keeping us updated throughout our moving process. Highly recommend

Blue · 4 February 2026

★★★★★ 5/5

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Fantastic service

I had a wonderful online application for a property to Rent with Romans. The quick responses I was receiving especially from Will and Ninda was exceptional. They listened attentively to my concerns and provided personalized treatment that yielded positive results. Whenever I was not sure about something they assisted giving me clarity on any particular issue. The entire team at Romans displayed a high level of professionalism and made me feel comfortable throughout my application. The communication was just perfect. I highly endorse Romans for their excellent service and expertise.

Joseph · 10 April 2024

★★★★★ 5/5

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Reece helped me through the process

Reece helped me through the process for completion of the terms of business, even though I had many questions. He was always patience and polite during the (many) issues/questions that I had [even though I might not have been!]. Prior to this, he was very active in offering assistance during my initial enquiries into the rental market. Keep up the professional work for the next stage of finding a tenant for my property. Thank you

Richard · 15 September 2026

★★★★★ 1/5

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Had a terrible experience renting from…

Awful experience renting from Romans West Drayton. I didn't have a working cooker and oven for the entire time during my 5 months of tenancy and many things were broken, including the boiler which broke down about 3 times during my tenancy. At one point I was left with no hot water for days.

MO · 25 June 2026

★★★★★ 5/5

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Methodical & Efficient

Jack and Matt have been very efficient and have helped us get our property on to the market very quickly and met our ultimate target date for that goal.Matt was very clear on the steps we'd follow together as part of the overall process and so far we're tracking to that and very happy with the related services we've been engaged with.We wanted to engage with a solicitor early and Matt was also helpful in putting us in touch with a local firm who have been very responsive to our needs as Romans in Farnham have.

Grant · 3 February 2024

★★★★★ 5/5

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A great company with very efficient staff

A great company, with fantastic super efficient people who work to ensure buying a house as stressfree as possible.Special thanks to Ben who worked so hard to iron out all the problems we were having. Also thank you Jay who showed us around the property and dealt with our queries.Nice send off at the end, where Ben and another member of staff greeted us and gave us a gift.Would highly reccommend this Estate Agents.

Anne · 2 April 2024

★★★★★ 5/5

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Very helpful

Khim is the man for anything you need in help for the properties 👍

Lets · 23 March 2026

★★★★★ 5/5

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Mark Porter was very informative

Mark Porter was very informative, efficient and professional at all times.

Stewart · 13 April 2026

★★★★★ 5/5

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Romans have been an excellent rental…

Romans have been an excellent rental agency. Sophia Lopresti kept me informed at every stage of the change over.

Customer · 24 September 2026

★★★★★ 1/5

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Be aware tenants!

Rented through Romans in the Buckinghamshire area. They couldn't get enough of me when I wanted to rent a property, however as soon as money changed hand's, they could not have cared less. I have also just found out my colleague, who is under a different branch, is going through exactly the same thing!I am a single professional renter working a very demanding job in clinically in the charity sector. In summary, The day of moving in, the downstairs utility, which was the only access to the Property, was being ripped out! I had no washing machine, no fridge. Romans claimed to have known nothing about this. Nor offered any solutions other than take my washing to a laundrette. I was left like this for over 2 weeks. The property also stank of cigarette smoke and took several days and cleaning to eventually rid the smell.I had 3 different "property managers" in the first 3 months of renting,none of which were responding to my emails.The open fireplace had bare sharp metal hanging down from it. They left me like this for 8 months.The TV aerial never worked and was never fixed in the time I was there despite me sending emails.The utility area was left filthy and fridge grim. Again despite several emails to get this cleaned they never done this and I was left to clean this myself (it really was grim) A contractor of the landlord entered he property without my knowledge, again Romans claimed to know nothing about this and they were being paid to manage the property. The property was left clean, oven clean carpets wet cleaned. It was better than when I moved in. However a relative of the landlord twice entered the property without prior notice despite the checkout not being completed, heaven knows what for or what he was doing. Again Romans could not have cared less and were charging me £300 for cleaning and £25 for damages which I initially tried to contest but was told in an email i can take it to arbitration which then after they will instruct a debt collection agency to collect fees!! This was a threat! Due to my work and the need to look after my mental health, I was left no alternitive to pay but i will pursue with their regulatory body, but without debt collection agencies hanging over me. My colleague, a mother of 2 and a senior Nurse is also going through simular with a Romans branch. It's really sad in 2023 how tenants can be treated and the blatant disregard for professional management and fair treatment. I write this review not for me but to protect the vulnerable people out there who do not have a voice.

James · 1 October 2023

★★★★★ 1/5

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11 tenants one star reviews

11 tenants , 11 one star reviews in other platform all same content as romans do only work for landlords and treat tenants bad. They do rent out damp mould properties “ as it is” and make tenants life hell. Well until tenant moves out and takes difficult landlord to court for substandard living conditions. There is a trait here what romans Staines do, unfortunately as all 11 tenants say same. Avoid.- UPDATE in May county courts ordered this landlord to pay, So case closed. Could have taken this Romans to ombudsman so their mistakes but not bothered. The same difficult landlord rents property out with Romans agents. Like anything has happened. There is No morals. My day in court with monies in bank accounts as deposit for next property so win carries on. But with Romans no thank you . Avoid the Romans experience.

Metamask · 6 August 2023

★★★★★ 5/5

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Moving in Bracknell

I have recently rented a property in Bracknell which is managed by Romans. My heartfelt thanks to Donna-Marie Brant, Charlotte Travers, and Salome Correia and who have been incredibly proactive throughout the process. Donna-Marie Brant, the property manager displayed great professionalism and attention to deal with all my concerns to move in the new address. In addition, I am grateful for her quick response to all of my queries with prompt solutions. Charlotte Travers addressed all my queries with a great level of patience while viewing the apartment, as well as with post-viewing correspondences which was really nice. Salome Correia was very helpful during the documentation processing stage.

Atiqur · 3 August 2023

★★★★★ 5/5

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Very good service

Simon was excellent in communication & so helpful getting us the property we wanted.

Valerie · 9 February 2026

★★★★★ 1/5

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AVOID AVOID AVOID

I recently moved into a property in Bristol city centre and have found the experience incredibly disappointing and unprofessional for the following reasons, and would recommend anyone considering renting a property through Romans to avoid it.

Edward · 13 August 2026