Every review we hold for the Beaconsfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat agents that communicate
Great agents that kept us and all involved well informed and updated regularly on progress within the chain, some times a few to many communications But better to be that way.
Mrs · 24 August 2024
Agent replied · 25 October 2024
Thank you for your kind words Angela, it was great working with you and getting this across the line. I hope you settle in well. Florence and the team at Knight Frank
★★★★★ 5/5
TrustpilotI was looking for a new flat to rent…
I was looking for a new flat to rent and had a great experience with Emily Hooper who was always responsive to answer. Really happy to go through this process (which could be heavy) with Emily. Thank you
AURELIE · 17 April 2024
Agent replied · 25 October 2024
Thank you so much for your lovely review Aurelie 😊 It was a pleasure working with you. Emily
★★★★★ 4/5
TrustpilotProperty Management in Hampstead
Property Management.With a number of delays getting my apt ready for letting and having to find a solution to tenant accommodation plus dealing with contractors , Michelle Henry, senior property manager has been invaluable to solving the issues ,and a great asset to KF.
Hardy · 8 December 2023
Agent replied · 25 October 2024
Dear Hardy, thank you for the kind words, I am pleased to have been assistance in helping to resolve the various pre-tenancy issues. I look forward to continuing to work with you on the management of your property. Regards Michelle
★★★★★ 5/5
TrustpilotLouna is so helpful❤️like working with…
Louna is so helpful❤️like working with her❤️
ECHO · 20 December 2024
★★★★★ 5/5
TrustpilotExcellent service - over and above
Excellent service from Daniel our property manager. He went over and above to help and provide immediate assistance. He also checked at each point to ensure things were running smoothly
Jo-anne · 3 September 2024
Agent replied · 25 October 2024
Thank you Jo-anne. It really is a pleasure assisting you. If there is anything else I can do in the future, please do not hesitate to contact me. Daniel
★★★★★ 5/5
TrustpilotGreat service
Worked with James King to find and move into a new property. Support was amazing, and everything went smoothly. Highly recommend!
Stoyan · 1 May 2024
★★★★★ 5/5
TrustpilotWalid offered us a top level of…
Walid offered us a top level of service, everything went really smoothly, something unexpected happened during the time but it was sorted the next day, I would recommend him and knight Frank for their professional service.
Sa · 17 May 2024
Agent replied · 25 October 2024
Dear Josh,Oliver and I are very grateful for you entrusting us to look after your interests.We both look forward to working with you once more.Best,Walid and Oliver
★★★★★ 5/5
TrustpilotSuper happy
Such a lovely company who has facilitated my move with baby. I am especially grateful to Laura Heron who has helped me wonderfully with the renewal of my tenancy. She guided me through the process with excellent clarifications and prompt replies.Thank you!
Consumer · 15 January 2024
Agent replied · 25 October 2024
Thank you ever so much for your kind review. I am thrilled I could be of assistance. Laura
★★★★★ 5/5
TrustpilotOllie in the Belgravia office is really…
Ollie in the Belgravia office is really top notch. He consistently went above and beyond over a long and painful search for a rental. He was always available to show us places before market listing or give us his honest perspective on pricing. Highly recommend!
Sam · 7 November 2023
Agent replied · 25 October 2024
Thank you for your kind words, it is always a pleasure to work with you and if there is anything I can do to help in the future, please do not hesitate to contact me. Ollie
★★★★★ 5/5
TrustpilotJuliette Dartois in the Fulham Lettings…
Juliette Dartois in the Fulham Lettings department was excellent and very efficient. She proactively organized a flat visit for me and has understood my search requirements perfectly. She is bilingual English/French which is also very appreciated. I would recommend her and Knight Frank without hesitation
Jo · 6 November 2023
Agent replied · 25 October 2024
Thank you Jo for your lovely review. It was a pleasure assisting you! Pop in whenever you are passing.Juliette
★★★★★ 5/5
TrustpilotPrompt and Courteous Service Beyond Expectations
They handled all the procedures promptly and efficiently. Additionally, I am very grateful for their thorough and courteous responses to any questions I had.
Fumiki · 1 December 2024
Agent replied · 24 December 2024
Dear Miura sama,Thank you for your great review.It has been our pleasure to assist your home search via our Japan Desk and our Wapping Team.I hope you will have a pleasant stay during your tenancy!Thank you,Team Japan Desk and Wapping
★★★★★ 5/5
Trustpilot5 star service
Excellent experience with Knight Frank, and Patricia Tumba in particular, as we completed on our property recently. Very helpful and responsive. No complaints at all. 5* service.
Kong · 16 October 2024
Agent replied · 25 October 2024
Thank you Kong for your kind feedback. It has been a pleasure helping you and your daughters. Patricia
★★★★★ 5/5
TrustpilotGreat experience with Sarah Rynne from…
Great experience with Sarah Rynne from the Wapping officeShe is very patient and helpful and always reply to email quickly and actively help me solve the obstacles encountered in renting a house.
YiZhu · 24 July 2024
Agent replied · 25 October 2024
Hi YiZhu, thank you so much for your kind review. It’s been wonderful working with you recently and I wish you all the best in your new home! Kind regards, Sarah
★★★★★ 5/5
TrustpilotLouna from the Tower Bridge office.
Louna from the Tower Bridge office is always willing to do what it takes to help when needed and will go above and beyond to ensure a smooth process.
Grant · 9 September 2024
Agent replied · 25 October 2024
Thank you Grant for your kind words. It was a pleasure assisting you. Louna
★★★★★ 5/5
TrustpilotI was impressed how fast I rented my…
I was impressed how fast I rented my apartment. Also, everything that the team told me when I meet them the first time They delivered. Highly recommend
David · 9 October 2024
Agent replied · 25 October 2024
Thank you for your kind words David. It was a pleasure assisting you. Patricia
★★★★★ 5/5
TrustpilotDan from Renewals
Have been working with knight Frank for several years. Has been constantly providing professional services throughout the years. The renewal process went smoothly and timely. Very satisfied.
Eve · 9 October 2024
Agent replied · 25 October 2024
It is fabulous to hear you are satisfied after dealing us with for a long term; I look forward to assisting again in the future.Kind regards,Dan
★★★★★ 5/5
TrustpilotI rented a property in Canary Wharf…
I rented a property in Canary Wharf with Knight Frank and they have been fabulous. Very quick responses, Chris Nguyen in particular was also super helpful and offered to check lots of things for me before proceeding to the next steps to make sure everything would be in order and get approved. I highly recommend them, super lovely and professional.
Ana · 13 June 2022
Agent replied · 25 October 2024
Thank you Ana for your kind words. I wish you all the best in your new home
★★★★★ 5/5
Trustpilotvery efficient team
The team (Ivanka and Lucy) were very efficient and helped us prepare the lease in very short time. I will recommend their services.
Leila · 8 December 2024
Agent replied · 24 December 2024
Dear Leila, Thank you for your lovely review. It was a pleasure helping you and your family find your new home. Best wishes, Lucy and Ivanka
★★★★★ 5/5
TrustpilotGreat service
Great attention to detail from the start of the selling process. Always keeping us informed and a very positive and helpful attitude. Friendly, kind and cheerful dealing with any queries quickly and efficiency.
Stephen · 25 June 2024
Agent replied · 25 October 2024
Dear Mr and Mrs Payne, thank you for your kind words. It has been a delight finding you the perfect buyer and getting to know you both. We hope you will be happy in your home in Bristol! Best wishes, Florence and the team at Knight Frank
★★★★★ 5/5
TrustpilotTop Class property management service
Great service yesterday from the property management at Knight Frank. I had a serious plumbing issue in an apartement managed by them: got in touch first thing with the property manager (Miss. Speteliunaite) and she has been very efficient in getting the landlord to approve the expense and organising with the plumber to come over and get everything sorted by late afternoon. Top class service. Thanks so much. Luca
Luca · 29 September 2020
Agent replied · 25 October 2024
Dear Luca, Many thanks for your review. It means a lot and makes a huge difference!The reviews like yours really makes our job easier!Please feel free to contact me should you need help.Best wishes,Migle
★★★★★ 5/5
TrustpilotReliable Japanese staffs
I have been managing my property mainly with Japanese staff in Knight Frank over several years now. They are quick and reliable when dealing with problems and are very friendly. Highly recommend.
TO · 12 July 2024
Agent replied · 25 October 2024
Thank you for your email.Thank you so much for taking the time to write a kind review.We hope we continue to fulfil all your needs and give satisfactory customer service.Kind regards,Japan Desk Team and Toru
★★★★★ 3/5
TrustpilotThe overall service is good
The overall service is good, though there have been some delays in recent months with regard to property management - as landlord my property manager was unable or unwilling to keep me informed about the progress of redecoration works which were taking place between tenancies. The reason given was that the property was empty but as a paying client I would like to have been kept informed.
C · 10 March 2021
Agent replied · 25 October 2024
Hello, We are really sorry to hear the service has called short of expectation. If you would like to discuss this further, please do email, complaints@knightfrank.com and one of the team will investigate this for your further. We are really sorry again. Alexandra
★★★★★ 5/5
TrustpilotGreat Service from Vinnie
Went through multiple contract renewals which had some difficult circumstances. Vinnie from renewals was always there, responding quickly and helping me through the process in a very kind and efficient manner.
Amir · 23 July 2024
Agent replied · 25 October 2024
Dear Amir,It has been a pleasure to assist you over the years and more recently on the renewal of your tenancy.I am pleased you are happy in our home.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotThank you, Jason!
Jason our new property manager at HSS has been very responsive and helpful since moving on to manage our rental. Any requests we've had have been resolved quickly with our landlord through Jason. Thank you very much!
Amelia · 2 April 2024
Agent replied · 25 October 2024
Hello Amelia, I hope your bank holiday weekend went well!Thank you for your message and review, glad I could help here, do reach out should you need anything else.Kind Regards, Jason.
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