Every review we hold for the Beaconsfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRent Renewals
We are glad that our rent contract renewals are always very smooth and completed satisfactorily for both parties. We would like to thank Charlotte Maclean , partner, renewals negotiator for excellent service.
Choon · 7 October 2026
Agent replied · 10 October 2026
Thank you for your kind words. It has been a pleasure helping you with the renewal, and I’m delighted we were able to get everything completed. Please feel free to contact me if there is anything else I can help with.
Kind regards
Charlotte
★★★★★ 5/5
TrustpilotJames was really helpful with my whole…
James was really helpful with my whole process of moving in and everything related to my new tenancy. Honestly James made my whole process 1000 times easier for me. Thank you!!
Melis · 11 October 2026
Agent replied · 12 October 2026
Thank you for the kind review, Melis.
It has been a pleasure helping you move in, and I am glad that I have made the process easier for you.
Please do let me know if there is anything else that I can help with.
Best wishes,
James
★★★★★ 5/5
TrustpilotIftina, an excellent property manager
Iftina has been a new property manager for the apartment I rent. Since her arrival, she has been extremely helpful and very easy to communicate to solve any problems that have had
Benat · 11 September 2026
Agent replied · 23 September 2026
Thank you so much for your kind review, Beñat. I'm delighted to hear you've had a positive experience. Your feedback is greatly appreciated, and it has been a pleasure assisting you. Please don't hesitate to get in touch if you need anything in the future.
Kind regards,
Iftina
★★★★★ 5/5
TrustpilotDom has been very helpful and efficient…
Dom has been very helpful and efficient in managing my two properties in King's Cross. Fast turnaround and response. These are important to me.
WM · 30 September 2026
Agent replied · 25 October 2024
Dear Eddie,
Thank you very much for your kind review. It’s a pleasure managing your properties, and I’m delighted you’ve been happy with the service.
We really appreciate your feedback.
Best wishes,
Dom
★★★★★ 5/5
TrustpilotMade the whole process easy
Made the whole process easy, very smooth sale with great customer service. Tom kept us up to speed the whole way through.
Louise · 6 October 2026
Agent replied · 10 October 2026
Dear Louise,
Thank you very much for the positive review. I'm so pleased that we managed to make the process smooth and easy, and I hope you are very happy in your new home. Please let me know if I can ever help, or offer advice, in the future.
Best wishes,
Tom and the Knight Frank Cheltenham team
★★★★★ 5/5
TrustpilotFantastic experience renting through…
Fantastic experience renting through Knight Frank! Carmen was so professional, attentive, and supportive from start to finish. Couldn’t have asked for a better agent!
林恺 · 22 September 2026
Agent replied · 23 September 2026
Hi 林恺 刘,
Thank you so much for your 5-star review. I really appreciate you taking the time to share your feedback. If there’s ever anything I can assist you with in the future, please don’t hesitate to get in touch.
Best regards,
Carmen
★★★★★ 4/5
TrustpilotProfessional
Emma from renewals handled our recent renewal. Whilst new to the property she was professional and efficient. Thank you Emma
T · 8 October 2026
Agent replied · 25 October 2024
Dear Tian,
Thank you for taking the time to leave a kind review. I am delighted to hear that you were pleased with the service provided during your recent renewal. It was a pleasure assisting you.
Wishing you all the best.
Kind regards,
Emma
★★★★★ 5/5
TrustpilotBrigette Bulan and Knight Frank Rentals
Brigette Bulan and Knight Frank have been looking after my rental property for over 15 years. Brigette and the team are always very attentive, offer good advice and look after both the landlord and the tenant. Thank you Knight Frank!
ANDREA · 21 May 2026
Agent replied · 25 May 2026
Dear Andrea
Thank you for your kind words. It was a pleasure working with you on this year’s rent review.
Kind regards
Brigette
★★★★★ 5/5
TrustpilotKnight Frank has done a great job…
Knight Frank has done a great job managing our property, particularly Domnita Florea who is always very proactive with her communication and very helpful. Knight Frank definitely is one of best companies to use for property related work and services.
Peter · 15 May 2026
Agent replied · 25 May 2026
Thank you ever so much Peter for your kind review and for taking the time to leave it.
Thank you again.
Domnita
★★★★★ 5/5
TrustpilotAva has been exception since the start
Ava has been exception since the start. Always reachable and extremely proactive. She shows so much care and compassion when dealing with clients and it speaks volumes of her character. It has been an absolute pleasure to work with her
John-Paul · 8 May 2026
Agent replied · 25 May 2026
Hi John-Paul,
Thank you so much for the lovely feedback. It’s been a real pleasure to work with you, and I’m glad I’ve been able to help throughout.
Best regards,
Ava
★★★★★ 5/5
TrustpilotSarah Gunn - what a star
Sarah Gunn was exceptional in helping with our property search. She encouraged us to think outside the box and consider different options that she felt would suit us. She was always cheerful, honest and very accommodating. A star employee.
Julie · 9 May 2026
Agent replied · 25 May 2026
Dear Julie, Thanks so much for your lovely review. It was a pleasure to work with you and I’m really pleased you had such a positive experience.
Wishing you all the best,
Sarah and the Knight Frank South East New Homes team
★★★★★ 5/5
TrustpilotI couldn’t recommend Liv Papps enough
I couldn’t recommend Liv Papps enough. She was professional and incredibly helpful throughout the whole process. Communication was excellent from start to finish, and she always made time to answer any questions or keep me updated.
Saula · 14 May 2026
Agent replied · 25 May 2026
Dear Saula, thank you for your kind review. It has been a pleasure working with you! please do reach out in the future if there is anything else I can assist with. Wishing you all the best in your new home. Many thanks, Liv
★★★★★ 5/5
TrustpilotTruly exceptional service
I was in the midst of travelling whilst trying to secure my new home. Summer went over and above to make the process as seamless as possible - working beyond her normal hours to ensure everything was in order. Truly exceptional service.
Amanda · 13 March 2026
Agent replied · 20 March 2026
Hi Amanda,
Thank you so much for taking the time to leave such a wonderful review - that’s incredibly kind of you.
I’m really glad I could help make the process smooth for you, especially while you were travelling. It was an absolute pleasure assisting you.
Best wishes,
Summer
★★★★★ 5/5
TrustpilotLouna was exceptional
I rented a flat in Elephant and Castle with Louna Del Barrio as the agent. I’ve worked with many agents over the years as landlord and as tenant and she was easily the best. Friendly, straightforward and upfront; genuinely helpful; energetic but not at all pushy; and above all I felt she really wanted to help me find the right place for me, and not just secure a quick deal. I know I can trust her. Aftercare after the tenancy was agreed has also been exceptional.
Benjamin · 17 May 2026
Agent replied · 25 May 2026
Dear Benjamin,
Thank you very much for your kind words- I really appreciate you taking the time to write a review.
It was a real pleasure working with you, and I am glad I could help you find the right place.
Wishing you all the best in your new home, and please don’t hesitate to reach out if I can help in the future.
Kindest regards,
Louna
★★★★★ 5/5
TrustpilotSuperb experience
Lety was fantastic, extremely responsive, helpful, and friendly. Thank you, Lety!
Andrew · 28 September 2026
Agent replied · 25 October 2024
Andrew,
It was a pleasure working with you, and I'm delighted to hear that you found my support responsive, helpful, and friendly. Your kind words are truly appreciated and mean a lot to me.
Wishing you all the best, and thank you again for taking the time to leave a review!
Lety
★★★★★ 5/5
TrustpilotAva Ho - Reliable, sharp, and always delivers!
I've been working with Ava Ho at Knight Frank for a while now and honestly couldn't be happier. She's prompt, efficient, and always on top of things, I never have to follow up twice. As someone who travels a lot, this matters more than anything. I can hand off an open issue to Ava and know it will be handled properly without me having to babysit the process, her judgement is excellent and she goes to great lengths to follow through. If you're an overseas landlord, she's exactly the kind of person you want managing your property.
T · 9 May 2026
Agent replied · 25 May 2026
Hi Ms Chang,
Thank you so much for the lovely feedback. I’m really pleased to hear that I’ve been able to help and that you’re happy with the service.
Best regards,
Ava
★★★★★ 5/5
TrustpilotCommendation for Ava HO, Knight Frank
My husband, Andrew Lau, and I would like to commend Ava Ho from Knight Frank for her exceptional helpfulness and proactiveness in managing the affairs of our unit at A802 Neo Bankside. Her dedication has been consistent not only on individual occasions but throughout the entire period since she took over the management of our unit. We feel confident that our property is in very capable hands under her care, and we consider ourselves truly fortunate to have her assigned to manage our unit.
Lilian · 8 May 2026
Agent replied · 25 May 2026
Hi Lilian and Andrew,
It is always a great pleasure to help. Thank you very much for your continued support!
Best regards,
Ava
★★★★★ 5/5
TrustpilotMany thanks
Many thanks to Katie and Lana for such a positive experience with Knight Frank. They were kind, professional and quick to answer any questions I had. I felt in very safe hands!
Lauren · 6 May 2026
Agent replied · 25 October 2024
Dear Lauren,
Thank you so much for your kind words. It was our pleasure to help you with your move into your new home!
If you need anything else property related in the future please don’t hesitate to contact us.
Katie and Lana
★★★★★ 5/5
TrustpilotExcellent rental management
In line with our previous review on KF sales and letting departments respectively also five stars for our property manager Kristian Lee. Kristian is managing our two new build apartments to our fullest satisfaction. He follows all issues related to the properties as well as the rental agreement diligently and very competently. He engages with our tenants and all their requests promptly while keeping us informed throughout. Kristian is very approachable and it is a pleasure to work with him. Fullest trust that our apartments are in best hands. Thank you once again, KF!
Sylvia · 19 December 2025
★★★★★ 5/5
TrustpilotSarah Gunn is a brilliant agent
Sarah Gunn was the most amazing agent. Nothing was too much trouble, she liaised with the developer brilliantly, provided access to the property when I needed it and was super friendly.
Michelle · 6 May 2026
Agent replied · 25 May 2026
Hi Michelle,
Thank you so much for your lovely 5-star review! It was a pleasure helping you find your new home and I'm so pleased everything went smoothly.
Best wishes
Sarah and the Knight Frank South East New Homes team
★★★★★ 5/5
TrustpilotHighly professional and personal service
Rob, David and the whole team were on the case from the beginning and found me a tenant within a week. thereafter they were very hands on in executing all the tasks to ensure that the move for the tenant went smoothly. This is not the first time KF have excelled. I have been using them for many years now.
Martin · 15 September 2026
Agent replied · 23 September 2026
Dear Martin,
Thank you so much for your kind words and continued support. It was a pleasure assisting you once again.
I’m delighted that we were able to secure a tenant so quickly and that you felt supported throughout the process. David, the team and I always strive to make every tenancy as smooth and stress-free as possible, so it's particularly rewarding to receive feedback like yours.
We truly value the trust you have placed in Knight Frank over the years and are grateful for the opportunity to continue working with you. We look forward to assisting you again in the future.
With best wishes,
Robert Lerner
Head of Hampstead Lettings
★★★★★ 5/5
TrustpilotExcellent professional staff
We bought a house through Knight Frank in the summer of 2024. I can thoroughly recommend Knight Frank and its employees in the West Country. In particular Rachael Hancock head of sales progression, Mark Proctor regional partner and Stella (Littlewood, I think) who gave up her time to show us around the property. Their expert knowledge of the house itself, the area, local laws and the buying process clearly showed why Knight Frank has earned its reputation. Even though the house we bought was relatively small within Knight Frank’s portfolio we were made to feel as important as any client and when the going got tricky as it does in any purchase, well, all I can say is I am glad they were on our side. We are hugely grateful.
Jonathan · 11 December 2024
Agent replied · 24 December 2024
Thank you so much for your kind words. We were delighted to help you buy such a beautiful home. Wishing you all the best.Mark and the rest of the team
★★★★★ 5/5
TrustpilotSelling in a tight market
Selling our family home was never straightforward given market conditions, but Knight Frank’s team stayed calm, communicative and solutions-focused throughout. Despite several unexpected bumps along the way, they kept momentum going and steered the sale to completion with genuine professionalism. I’m grateful for their persistence and would happily recommend them and of course use them again in any future house sale
Iain · 3 September 2026
Agent replied · 23 September 2026
Dear Iain, thank you so much for your kind feedback. We’re delighted you had such a positive experience, and thrilled to have been able to support you throughout.
Best wishes,
Harry, Gemma and the Knight Frank Cheltenham team
★★★★★ 5/5
TrustpilotExceptional Service
I recently had the pleasure of working with Laura from Knight Frank Estate Agents, and I must say that my experience was nothing short of exceptional. From the moment I reached out to her, it was clear that she was dedicated to providing a high level of service that truly stands out in the real estate industry.Professionalism and ExpertiseLaura demonstrated remarkable professionalism throughout our interactions. She possesses an extensive knowledge of the local property market, which greatly assisted me in making informed decisions. Her ability to provide detailed insights into various neighborhoods and properties helped me understand what options were available and which would best suit my needs.Caring AttitudeWhat truly set Laura apart was her caring attitude. She took the time to listen to my concerns and preferences, ensuring that I felt valued as a client. It was evident that she genuinely cared about helping me find the right property rather than simply closing a deal. This personal touch made all the difference in my experience.Communication SkillsLaura’s communication skills were exemplary. She kept me updated at every stage of the process, promptly responding to any questions or concerns I had. Whether it was through phone calls, emails, or in-person meetings, she maintained open lines of communication, which made me feel supported throughout my journey.Problem-Solving AbilitiesDuring our time working together, we encountered a few challenges related to property viewings and negotiations. Laura handled these situations with grace and efficiency. Her problem-solving abilities were impressive; she quickly devised solutions that addressed any issues while keeping my best interests in mind.ConclusionIn conclusion, I cannot recommend Laura from Knight Frank Estate Agents highly enough. Her combination of professionalism, expertise, caring attitude, excellent communication skills, and effective problem-solving abilities made for an outstanding experience. If you are looking for an estate agent who will go above and beyond for you, look no further than Laura.
Masud · 3 December 2024
Agent replied · 24 December 2024
Masud, it has been an absolute pleasure working with you and your family too. I am thrilled we got there in the end and I can't wait to hear about all the happy memories you and your family will create in your new home.Laura
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