Trusted Agent profile · Beaconsfield
★★★★★
1,493 reviews across 2 platforms
10 Burkes Parade, Beaconsfield, HP9 1NN, HP9 1NN
Part of Hamptons, see every office.
Hamptons's office in Beaconsfield, at 10 Burkes Parade, is rated 4.3 out of 5 across 1,493 reviews on two platforms, including 79 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Hamptons Beaconsfield New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Beaconsfield.
Every review we hold for the Beaconsfield office, from every platform, shown as written. First names only.
5/5
TrustpilotCrisis Resolved Quickly
While we have had some trouble with Hampton's in the past, we are giving 5 stars purely due to our new property manager Alex who resolved a blocked drain outside our flat (causing flooding) as quick as possible. He really want the extra mile calling several different companies to find someone who could help us immediately and was polite and friendly despite our relentless messaging about the issue. Thanks, Alex!
5/5
TrustpilotHamptons, Marlow.
I bought a house via Hamptons, Marlow. I've always had low expectations of estate agents - based on all my previous dealings with them but Stuart at Hamptons really surprised us. He was straightforward and honest. If only all estate agents were like this.
Thank you for leaving us a review. It is excellent to hear Stuart has provided such a high level of service and hopefully restored some of your faith in the profession. We treat customer feedback very seriously and look forward to making him aware of your review. Thank you again.
5/5
TrustpilotI live some distance from the property…
I live some distance from the property that is rented out so the full management service from Hamptons is essential. Gemma Ward at Hamptons is my contact and has handled everything in a professional manner. When issues arise the information is communicated quickly and resolved promptly. I am more than satisfied with the service Hamptons give me.
5/5
TrustpilotHamptons in Amersham are wonderful!
Hamptons in Amersham are wonderful!Melissa, Kraig, Aidan and the rest of the team were all highly professional and more important knowledgeable in guiding me through the process from the first viewing to when i finally moved in many months later.I definitely recommend them.
Thank you for leaving us a review, we have no doubt Melissa, Kraig, Aidan and the team will be delighted to receive your feedback, thank you again.
4/5
TrustpilotJennifer Powell (Senior Property…
Jennifer Powell (Senior Property Manager) from Hamptons has been a pleasure to work with. Courtous, timely, and informative replies helped us navigate what is a very difficult and competitive rental market.
1/5
TrustpilotAvoid Hamptons if you want your deposit back
Been waiting for over a month to get back my deposit, after renting a property serviced by Hamptons for over 3 years. Very disappointed with the service, avoid !EDIT: another month has passed and I still haven't gotten my deposit. Poor customer service!
Thank you for leaving us a review. We can see you have raised this matter with our property management department and customer care team who have responsed accordingly. We trust they have been able to provide further clarity regarding your deposit and reassure you of our best intentions. Thank you again.
5/5
TrustpilotThank you Sana and Hamptons Team!
I am renting with Hamptons who are also managing the property. Sana Uddin serves as my property manager and she has been extremely professional and organized in addressing all my concerns no matter how small or large and communicating efficiently between the property owner and myself. I am very happy to be working with her and grateful for her assistance.
5/5
TrustpilotHamptons offer tenants great service
Hamptons is our current rental providers. The team were great from our initial search for a property. Our selection and move into our current rental property they manage was smooth, easy and all requests/questions/concerns are always answered very quickly.
5/5
GoogleWe recently had the worst experience ever renting through another estate agency and were left in a very awkward situation. We had the good fortune of finding another beautiful house to let via Hamptons and i don't have enough words to say what a good experience it has been. Charlotte Rose from Hamptons was on hand all the time to give us advice and support, knowing our difficulties previously, she went far above and beyond what she had to do, helped us secure a lease at the lovely new property, the referencing process was painless, and once we moved into the new house Hamptons have been incredibly forthcoming offering help and support with anything we would need now we're in. So far it seems like the polar opposite of the experience we had before, and we couldn't be happier.
5/5
TrustpilotWe are more than happy with Hamptons…
We are more than happy with Hamptons especially Rebecca!She responds quickly proactive very pleasant and more than helpful!Very happy
5/5
TrustpilotDaniel Johnson at Hamptons contacted a…
Daniel Johnson at Hamptons contacted a company to investigate a problem with the washing machine at one of our rented properties. They made their assessment and Daniel advised us to let the repair company carry out repairs to the machine rather than replace it. This was a much cheaper and environmentally sound option.We are very pleased with the outcome.
4/5
TrustpilotVery efficient and dependable
I am very pleased with the services provided by my property manager, Patryk Lehmann and Hamptons as a whole. I can communicate with them efficiently as they are quick to response to all my queries . Helpfull and dependable.
5/5
TrustpilotJoe has been fantastic throughout our…
Great experience with Hamptons. Joe Sanders has been fantastic throughout our tenancy. He is prompt and organized. Pleasure to deal with.
5/5
TrustpilotApril Keane
My communication with April Keane has been superb. She provides an extremely clear and timely response to all requests and concerns.
5/5
TrustpilotDan in Muswell Hill was a fantastic…
Dan in Muswell Hill was a fantastic agent and I can't recommend him enough! Professional, transparent and overall just a great person to work with.
1/5
Trustpilotcost me at least 3 days for booking a…
cost me at least 3 days for booking a house viewing, when I texted the agent, they never respond unless you make the call. finally, the agent told me that landlord already accepted someone's offer, great!
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotFirst time renting with Hamptons
First time renting with Hamptons and I am really happy with the whole process, everyone has been super kind, friendly and helpful specially Max Barnes who is always ready to help solve any issues promptly. Very impressed so far.
5/5
TrustpilotExtremely professional and diligent management of our flat.
Our flat is professionally managed by Hamptons with our lead contact being Amy Goldstein who is extremely diligent in addressing issues with the flat. While something many of us take for granted, it is comforting to know when an issue arises it will be efficiently addressed.
5/5
TrustpilotResponsive and easy to deal with
Responsive and easy to deal with. Rebecca Hitchman was great!
5/5
TrustpilotLucy Property Manager at Hamptons - Fantastic
Lucy at Hamptons is absolutely wonderful, she is prompt and efficient in her response to any issues and queries. Fantastic to have such a responsive and competent property manager. Makes life so much easier when renting. Thank you
5/5
TrustpilotHAMPTONS have managed a property i own…
HAMPTONS have managed a property i own for the past 8 years. They have been professionals at every level, finding reliable tenants, protecting me and my tenants interest successfully. I cannot recommend them enough, and, indeed often have.
5/5
TrustpilotExcellent service
Excellent service, above and beyond what was necessary to manage the sale of our house (and my gosh what a lot was necessary). I can’t recommend them highly enough, if you have to pay an estate agent fee then you can’t begrudge paying it to Hamptons. Hard working, honest and always there to help smooth things along. Big thumbs up from me.
5/5
TrustpilotWe used Hamptons as tenants moving in…
We used Hamptons as tenants moving in 2023. Their service was brilliant. From start to finish the process was seamless and efficient. Very happy tenants and incredibly pleased with Hamptons. Would highly recommend. We were guided through by Sharon who was there to answer all our questions and helped us with each step. Thank you!
5/5
TrustpilotExcellent service from Laura & Milton
Milton & Laura at Hamptons have been such a great support throughout my search for a long-term rental property. Totally professional while it felt like they weren’t agents/ managers at the same time with access to their services at any point in the day which made it that much better.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hamptons Beaconsfield New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Beaconsfield.
