Every review we hold for the Beacon Park office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookI can't recommend Steve and One Estate's enough. From the initial contact the service was exceptional. Steve valued the property 5% higher than the high street agents and achieved the asking price. Incredible value for money and saved us a fortune in fee's. I would not use anyone else in the future
Martin · 10 September 2018
Agent replied · 23 November 2025
Thank you Martin.
★★★★★ 5/5
TrustpilotTracey at one estates!
Have been renting a flat from one estates since March 2018, I have dealt with Tracey from day 1, after moving back from travelling Australia and New Zealand I had nothing but the clothes on my back and the hope that someone would give me a chance at re starting back home, Tracey was the only one who gave me that chance! Very professional, friendly and always at the end of the phone when I need her, even when my toilet broke at 6pm on a Sunday night! She arranged contractors to contact me within the hour and they were with me first thing Monday morning! Always very efficient! I am now looking at another rental property with one estates and was so pleased that Tracey was also managing that property! And I have every faith that she’ll do everything possible to get me, my partner and his twins into our first family home! Thank you for everything so far Tracey and everything to come! 100% would recommend!
Abbie · 14 August 2019
★★★★★ 5/5
FacebookJust wanted to say that the service received so far has been second to none. Cathy has been looking after the sale of my property and has been amazing. Available 24/7, has been enthusiastic, given valuable information. If personality alone could sell a house I won’t have to wait long for a sale. Can’t thank her enough so far!
Claire · 9 February 2018
★★★★★ 1/5
GoogleOn their VW they have deliberately broken the law in having "Display Only" number plates. They have not conformed to the correct lettering and spacing. If they set out to deliberately break the law on their vehicles then you should be very wary of doing business with them.
Doris · 30 March 2023
Agent replied · 6 July 2023
Hi Doris, Thanks for your comments about my number plates. This is my personal vehicle, my motorhome is the same. It bears no reference to the quality service we offer to our Clients. Over 4500 delighted home movers throughout east anglia in the last 16 years.
Thanks for the 'heads up' though, I think I am supposed to display a postcode too according too so I am told. I was told off by a policeman quite recently who agreed that there far more worrying things going on the world than number plate spacing.
If you ever meet me you will no doubt experience the fact that I am a nice chap and only have my best intentions for the customers I am working with. If you are interested in a valuation or anything property related please do not hesitate to call me.
Regards
Steve Newsham
★★★★★ 5/5
FacebookWe had a fantastic experience buying a property from one estates. We dealt with Cathy who was really friendly, informative and accommodating. She has a personable touch which made the process extremely stress free. This was both during the viewing and the subsequent sale. We would defiantly recommend.
Thomas · 17 November 2017
★★★★★ 5/5
GoogleWe would just like to say a massive thank you to Charles Haylett for your all your help and advice during the sale of our home. You handled every aspect for us and helped us through each step of the way; we really couldn't have chosen …
Mandy · 14 April 2017
★★★★★ 1/5
GoogleAvoid at all costs, went for the pay upfront option which was a big mistake, as once he had his money he put it on Rightmove and not much else, had to go with another agent which sold straight away. Also attitude was bad and quite rude.
Richard · 29 March 2024
★★★★★ 5/5
FacebookCathy has been amazing in our house buying process. Communication has been exemplary. Really recommend these and if we were to sell again, we would definitely be using them!
Stacey · 20 January 2018
★★★★★ 5/5
GoogleIf you want your house sold.....Give Steve a call. From the moment he walked in for the initial chat and a measure up, I knew he was going to sell it for me. And within 2 weeks a solid offer was on the table. Totally recommend this man! Thanks so much!
Brian · 30 March 2023
★★★★★ 5/5
GoogleIf you want your house sold.....Give Steve a call. From the moment he walked in for the initial chat and a measure up, I knew he was going to sell it for me. And within 2 weeks a solid offer was on the table. Totally recommend this man! Thanks so much!
Brian · 6 February 2023
★★★★★ 5/5
FacebookSteve and his team have been absolutely fantastic in selling our home! Steve thank you so much definitely would not use anybody else!
Mary · 1 September 2017
★★★★★ 1/5
GoogleI am posting this review for my friend who has not got a Google account.
She rang at 9.15 on 8 th March 2022.
Still waiting for return call , highly unprofessional .
Did not want to give any stars but have to , to enter the system.
Do not use this agent , useless.
Anney · 30 March 2022
★★★★★ 5/5
FacebookMassive thank you to Charles who helped us sell our home! He was fantastic.
Chelsea · 27 March 2017
★★★★★ 1/5
Googlejust don't use them. they don't reply to you, don't care once they have your money, you may as well do all the work yourself. had to organise everything and ended up going through purchase estate agents to get any information. there are far better estate agents out there.
Tess · 14 April 2021
★★★★★ 1/5
Trustpilotincreased our rent during the pandemic
increased our rent during the pandemic, every room has mould in it, the boiler is on its last legs and we were told the timer doesn't work. stains on carpets and none of the fire alarms worked when we moved in.
Dane · 10 January 2021
★★★★★ 1/5
GoogleThe most incompetent company I have ever come across. Multiple issues when acting as agent for rental house. Use at own risk!!
Eell · 30 March 2023
★★★★★ 1/5
GoogleWe were buying a property through this agent, and were told vender is moving in with his girlfriend so no onward chain. This proved to be untrue as he was buying an other property. Also did not mention CHANCEL REPAIR LIABILITY on this …
John · 14 April 2018
★★★★★ 5/5
GoogleAmazing assistance in selling a house, communicated well and done a great job for me.
Marcus · 30 March 2023
★★★★★ 5/5
FacebookCouldnt fault Cathy at all so far! Always a phone call away for any questions and queries 24/7, with fast response! Warm and friendly service, would recommend in a heart beat! Xx
Yazmin · 23 March 2018
★★★★★ 5/5
GoogleI would definitely recommend one estates to sell your house, they are dedicated to selling not like others who can't be bothered to arrange a viewing half the time
Bear · 31 December 2018
★★★★★ 5/5
TrustpilotExcellent service throughout
Excellent service throughout the process of selling the property. Kept us informed regarding all viewings. Happy to answer any questions or concerns we had.
Angela · 26 February 2019
★★★★★ 5/5
GoogleBrilliant. Can't be beaten!
Janis · 30 December 2021
★★★★★ 5/5
GoogleFriendly and very helpful would recommend to anyone for that personal touch
RHT · 31 December 2018
★★★★★ 5/5
GoogleFriendly and very helpful would recommend to anyone for that personal touch
RHT · 7 July 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.