Every review we hold for the Bathgate office, from every platform, shown as written. First names only.
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5/5
GoogleExcellent experience overall.
The agency supported me from the very beginning until the day I moved out. They helped me with all the paperwork and always kept me informed. I've got my deposit back, they explained everything clearly.
Very helpful and professional team. Highly recommended.
Thank you Ahmed.
Lia Β· 15 December 2025
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1/5
GoogleIf I could leave 0 stars I would...... This company or the guy I spoke to at least is a joke. I phoned to enquire about any suitable properties and whilst speaking to the guy (didn't get his name) he asked me what my situation is..... As soon as I started explaining he hung up on me........ I called back, he answered and as soon as I said I'd just spoken to him a second ago he hung up again....... I've tried phoning 3 times since but now he isn't even answering the phone. I only wanted to find out if there are any properties in the area that I may be interested in. I probably should have read the reviews first π€£ I'll cross this company off my list for sure π‘
Jaymie Β· 2 May 2024
Agent replied Β· 9 June 2024
Hi line was poor could not hear anything,please do call again and we will assist you.
Almond letting
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1/5
GoogleHad no issues getting into the property, everyone was very helpful! Once in the property I was promised the garden would be sorted which it wasnβt, I then paid out of pocket Β£40 for garden to be done as it was a mess. I was promised I would get at least some of the money back, however didnβt. Been out of the property for 2 + months and canβt get in touch with anyone regarding the deposit. No one is answering calls, emailsβ¦. Tried to contact the deposit Scotland and the deposit isnβt in my name so they canβt realise the details.
Avoid- definitely something dodgy going on with them!
Kim Β· 15 April 2025
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1/5
GoogleEmailed about a property they had for sale - no response. Phoned 4 days later, that'll be G##### , I'll let him know you called! Still nothing so again 2 days later called them, only to be told flat was no longer for sale, rent only! I know the previous tenants moved out within last 10 days! Have to say this business shows a total lack of
Customer service on all levels ππ
E Β· 1 July 2024
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1/5
GoogleIf I could give zero I would. I have never come across such a shady agent in my life. Not only is Ahmed a habitual liar, he fobs people off constantly. Our tenancy has just ended and when applying for our deposit back he took his time then suddenly there were issues.
We will fight this all the way and just filling in paperwork for small claims court for compensation.
Alex Β· 28 March 2024
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1/5
GoogleJust Google one of the named directors, the results speak for themselves. You'll quickly see who they really are, what they stand for, and the interests they truly represent.
E Β· 4 June 2025
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1/5
GoogleAbsolutely terrible service! Called up regarding a house I seen via rightmove, the gentleman on the phone was rude, I was then told someone would contact me, that's been over a week now, no phone call no email nothing!
Jade Β· 28 March 2024
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1/5
GoogleI've been renting with them for a year now out of necessity. It took Ahmed over 6 months to get our boiler fixed *in the middle of winter!!!* β¦
Simone Β· 16 April 2024
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1/5
GoogleHow can anyone say this letting agent is worth 5 stars, they are incompetent at organising any type of repair work either on time or employ good contractors. We have been waiting over a year for repairs which have now cost over Β£20kβs worth β¦
Alexandra Β· 16 April 2020
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1/5
Googlegood luck with this so called company
e mailed over 5 weeks about a property no reply back
called five times spoke to different people every week with a different answer β¦
J Β· 16 April 2020
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2/5
GoogleRating only, no written review.
Geordie Β· 9 April 2026
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5/5
GoogleAll round positive experience from this company. Would recommend.
[redacted] Β· 29 March 2020
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5/5
GoogleVery good, get the job done quickly and efficiently
Robert Β· 16 April 2019
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5/5
GoogleRating only, no written review.
STEPHEN Β· 20 April 2025
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5/5
GoogleRating only, no written review.
Mac Β· 28 March 2024
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1/5
GoogleRating only, no written review.
Charly Β· 29 March 2020
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5/5
GoogleRating only, no written review.
Anne Β· 16 April 2019
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1/5
GoogleRating only, no written review.
Fraser Β· 16 April 2018
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5/5
GoogleRating only, no written review.
V Β· 16 April 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.