5/5
TrustpilotTHE SPECIAL WORK & TIME PROVIDED BY…
THE SPECIAL WORK & TIME PROVIDED BY LOUISE KERR WHO MADE THIS SALE HAPPEN.
Trusted Agent profile · Bath and North East Somerset
Savills Bath reviews in Bath and North East Somerset
★★★★★
1,975 reviews across 2 platforms
21 Milsom Street, Bath, BA1 1DE, Bath and North East Somerset, BA1 1DE
Part of Savills, see every office.
Savills's office in Bath and North East Somerset, at 21 Milsom Street, is rated 4.2 out of 5 across 1,975 reviews on two platforms, including 162 Google reviews rated 4.9.
Reviews
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotDon’t return calls
Don’t return callsNot interested unless an easy sellAvoid
Agent replied · 25 October 2024
We take great pride in providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email Carole Bratt, at CBratt@Savills.com so we can investigate this.
5/5
GoogleThe team are always so on top of the market, I would never use another agent to sell my property. Their advice on buying is key to any purchase i would make - even with another agent, they offer honest objective advice
1/5
TrustpilotWell done Savilles
Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.
5/5
TrustpilotBrilliant service
Brilliant service. I would certainly recommend this business.
Agent replied · 25 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotProfessional skills with personal…
Professional skills with personal understanding&supporting!!!
Agent replied · 25 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDissatisfied
A truly dreadful company.
Agent replied · 25 October 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
GoogleOutstanding service from Jack and Olly. They were extremely responsive and mediated any issues that arose expertly resulting in a smooth transaction. Five star service.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 25 October 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
5/5
GoogleWe recently bought a property through Giles Harling of Savilles. He was very professional and always there to help with any queries. If we were to ever purchase another property, we wouldn’t hesitated to go directly through him again.
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 25 October 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
5/5
GoogleExemplary service received having recently sold an investment property on my behalf to a cash buyer in record time. Many thanks indeed to Jack, Luke and all of the team, a truly first class experience from start to finish.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 25 October 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Agent replied · 25 October 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Agent replied · 25 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.
5/5
GoogleI have had the pleasure of working and dealing with Jack on a number of property transactions. Approaching every detail with the upmost professional manner. Knowledgable, polite and efficient; an and all round fabulous employee to deal with.
1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Agent replied · 25 October 2024
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
5/5
GoogleI have bought a number of houses through Savills over the years. I value them as an agent due to the honesty and integrity of their Advice. I could not recommend them highly enough!
5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
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