Trusted Agent profile · Bath and North East Somerset
★★★★★
2,000 reviews across 2 platforms
21 Milsom Street, Bath, BA1 1DE, Bath and North East Somerset, BA1 1DE
Part of Savills, see every office.
Savills's office in Bath and North East Somerset, at 21 Milsom Street, is rated 4.2 out of 5 across 2,000 reviews on two platforms, including 185 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Savills Bath hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
TrustpilotHouse sale
We would like to commend George Hill on overseeing a successful and professional sale. Always very quick to raise and answer questions, explain any issues, and a pleasure to work with. We would fully recommend.
Thanks for the review, Tim. We really appreciate it - and very happy that we could have helped you.Regards,George
4/5
TrustpilotWelcome relief!
After a distinctly average experience with one of their competitors on a purchase that fell through, our experience with Savills (and Millie in particular) was a welcome relief. Professional, pragmatic & strong communication helped close out a relatively swift new home for our family.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
4/5
TrustpilotTireless Support
Throughout a lengthy and complicated sale - first Brexit issues, then Covid 19 restrictions - the Savills negotiators gave excellent advice and personalised support: in particular, during the final stages of completion, when their extensive professional experience ensured the successful outcome. Highly recommended.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
GoogleOlly and Belinda were very professional and responsive. The whole process was seamless.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFirst Class! Have used two other agents in town in the past with poor results. Savills are in a league of their own. Very responsive, excellent communication though-out the process and perfect hand offs between all Savills staff. Subsequently only 6 weeks from marketing to exchange of contract with an international buyer. Very impressed! Olly, Jack and Carly are a great team! Faultless.
5/5
TrustpilotSale of my Property
Excellent professional friendly service
Thank you, Paul, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
5/5
GoogleI purchased my new property through the Bath Office of Savills in July and can honestly say that they provided me with fantastic service. Due to the nature of the purchase, we had to exchange within a matter of days after offer and Savills were always available to answer any questions, allowed me short notice access to the property and supported me through the process...….. so much so, that I have also instructed them to sell my current property and would definitely recommend them to anybody looking for a high-end service.
2/5
TrustpilotShame on you
The support from Savills during our rent period was ok. However we have just been withheld 10% of our rent deposit return because of two small issues. No understanding or flexibility for moving out during a lockdown period. Shame on you Savills!
We are sorry to hear of your experience, if you'd like could you email further information to socialmedia@savills.com in order to investigate further?
1/5
TrustpilotTerrible experience
Terrible experience. We were renting a flat, and we had to chase them constantly. They didn’t provide a check in inventory, and the flat had not been cleaned at all. They didn’t come to the check-in, and nobody answered phones or emails for days.
It’s very disappointing to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?
5/5
TrustpilotMatthew from Savills Bath office was a…
Matthew from Savills Bath office was a delight to work with. He was a constant partner who helped me navigate the purchase of my dream home.
We are delighted to have been able to help you find your dream home, and wish you all the best for the future!Regards,Matthew & Savills Bath
5/5
TrustpilotI am very thankful to Luke Richardson…
I am very thankful to Luke Richardson who is definitely very helpful, sincere and professional to my letting. I could find my ideal place within 10 days where I am outside UK. He did a great job to my family.
Thank you for your kind review - and good luck in your new home!Regards,Luke
5/5
TrustpilotAlex and Caroline stuck with the…
Alex and Caroline stuck with the process through ups and downs and gave considered advice. Not an easy time to be selling a home, and all a bit of an emotional wrench, but all round they made the process as painless as possible.
5/5
TrustpilotAn almost painless move.
Victoria and all the team at Savills have been a wonderful support to us in the sale of our home.Always helpful, always positive, and always available.I am never going to move again (I hope) but I wouldn’t think of using any other agent.
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
GoogleAlastair Heather at Savills was such a pleasure to work with: polite, charming and amusing. The sale went through incredibly quickly and without any hitches, both seller and buyer are very happy. Thank you Savills.
5/5
TrustpilotFirst time auction seller
First time auction sellerAs the Executor of my later Mother's Estate I decided to sell her home by auction. Savills guided me through what was for me an extremely emotional and difficult process with professionalism and understanding. I attended the auction and was extremely impressed at Mr. Coleman Smith's (the auctioneer) expertise and skill which achieved a far better result than I had dared to hope possible. I would certainly recommend Savills to anyone thinking of selling a property at auction.Peter Norman
5/5
TrustpilotI am surprised to read all of the…
I am surprised to read all of the negative comments about Savills. I have dealt with them recently and I can only speak highly of them. They have been prompt and swift with sorting out all the queries, always on time, nice and polite and I have only dealt with professional individuals there.Jordan Caskie at Savills is one of the best sales agents I have ever met. I was very impressed with how smoothly he got everything sorted, responding to my messages even during the weekends and negotiating the best deal for me with the landloard.
5/5
GoogleVery professional agents who communicated well and liaised with buyer and solicitors to move along the selling process.
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
5/5
GoogleOlly found a great buyer for my property and ensured that the process was steered to a happy conclusion without stress or suffering - I would definitely use Savills again.
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations.
1/5
TrustpilotWaited 40 mins out in cold on Saturday…
Waited 40 mins out in cold on Saturday morning and none of the savills staff turned up. Called sevenoaks branch took them 20 mins to find their property on their own website. In my view Savills the worst eastate agency company in this country .
Hi, we're sorry to hear this. Please can you email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this? Thank you.
5/5
TrustpilotGreat experience!
Great service from start to finish from the team that ‘showed’ the house to potential buyers to the negotiator who made sure we got a great deal and a smooth pathway to completion. Highly professional, knowledgeable and friendly team.
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
GoogleJack and the team changed our lives by getting us our forever home without us have to move out of Bath :O) Awesome service over an 18 month period!!
5/5
TrustpilotProperty manager
Property manager, Elisabeth Ppasa, was really responsive and helpful whenever a matter arose. Highly recommended.
5/5
TrustpilotSavills, Beaconfield
Richard Sharman from Savills in beaconfield was brilliant from our 1st meeting and taking us around a house that became our 1st home. Couldn’t speak highly enough of him and everything he did to secure our home. Highly recommend to anyone looking purchase a home.
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
1/5
TrustpilotCourt Case.
Be careful with this company. I am currently going to court over a dispute for a tenancy that ended 2years ago. I used to the a tenant at Ochestra house in ilford. They will try to bully you as it is a very big company with unlimited funds even when they have done something illegal. Please be careful
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Tell us what you need and we'll put you in touch. Savills Bath hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
