Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVincent Road Sale
The whole team at Savills were exceptionally professional during the sale of our property in Vincent Road. We would especially like to draw attention to Ben Rudd who was extremely helpful, and proactive, during the sales cycle.We would strongly recommend Savills for those looking for an estate agent.Mr & Mrs E
Paul · 5 November 2020
Agent replied · 25 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotI am very satisfied for the services…
I am very satisfied for the services provided to me and in particular for their efficiency and speed.
Giuseppe · 2 May 2024
Agent replied · 25 October 2024
Thank you for taking the time to review our service, Giuseppe - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 1/5
TrustpilotSavills: a soulless organisation
Savills have a heritage brand that represents a company once with dignity. The staff are awfully inexperienced, ignorant of dealing with people and they have high churn by front facing inexperienced staff (on low salaries no doubt). Heartless and soulless business. Never ever deal with them for lettings.
John · 20 June 2021
Agent replied · 25 October 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotSale of our property in Ascot
We chose Savill’s to market our property in Ascot as they were responsive and understood our brief. The staff were amazing at every stage of the process, nothing was any trouble and advice was there when it was needed.The property sold very quickly, with initial marketing targetting suitable buyers. The enthusiasm and professionalism of the staff was evident from the beginning to the end of the process.I have recommended Savills to friends who are considering a house move. A great experience.
Freda · 14 June 2021
★★★★★ 5/5
TrustpilotAmazing service and support from Angus.
Karlee · 18 November 2024
Agent replied · 25 December 2024
Thank you for your lovely review, Karlee. It was a real pleasure being able to help you.
★★★★★ 5/5
TrustpilotFantastic service from Emily Medland
Fantastic service from Emily Medland Always kept me up to date. Very professional and friendly
Lisa · 21 June 2024
Agent replied · 25 October 2024
We are so pleased that everything worked out successfully for you, Lisa. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 1/5
TrustpilotOver inflated valuation
Did a desk top valuation for the purposes of mediation that was £120000 over a full valuation carried out by another reputable company Do not use this companyI have replied to your email but it automatically replied your away on annual leave till the 31st of July and it's now the 8th of August
Derek · 8 August 2019
Agent replied · 25 October 2024
Hi Derek, we're sorry to read your review. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so we can look into this? Thank you
★★★★★ 5/5
TrustpilotBayswater appartment
We recently sold our Bayswater apartment through Savills. Danielle Kersh who led the sale, was outstanding and really supportive from both seller and buyer perspectives. She made the process smooth and enjoyable. We would wholeheartedly recommend both Savills and Danielle Kersh.
Laura · 27 June 2022
Agent replied · 25 October 2024
Thank you for taking the time to leave feedback. We’re so glad that you we were able to help you and wish you all the best.Regards,Danielle
★★★★★ 4/5
GooglePreparation of the particulars was a bit testing, but the sale of my house, in a difficult market, was handled with courtesy, efficiency and kindness by Matthew and Sam, with added perseverance when needed!
Anne · 9 January 2025
★★★★★ 5/5
GoogleAlways professional and helpful agents, highly recommend, thank you Olly for all your hard work on our behalf, best N & K
Mr · 26 October 2022
★★★★★ 1/5
TrustpilotTerrible to deal with
Terrible to deal with, will be very helpful during the tenancy, but on the way out will use any excuse possible to take money out of deposits.
Ian · 2 October 2023
Agent replied · 25 October 2024
We are very sorry to hear of your moving out experience and would like to find out more. If you'd like, please provide further detail by email to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotA great service from Victoria and Sue…
A great service from Victoria and Sue at the Stamford office. Communication was first class and we were kept informed at every stage - very reassuring with this being our first move in 32 years! The Adnams hamper on completion was a complete surprise and a really lovely touch - many thanks!
AW · 8 March 2024
★★★★★ 5/5
TrustpilotA well executed transaction as expected…
A well executed transaction as expected from Savills an established business with a big reputation. There are many claims made by estate agents - they're famous for that but negotiating skills are another level. Charlie Knapp showed such skills and I would recommend him and his company without hesitation.
Mr · 25 January 2021
Agent replied · 25 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 1/5
TrustpilotAwful company who destroy any property…
Awful company who destroy any property site they manage through over inflated service charges and bad management. If these people manage a building you live in, move out.
Alex · 27 August 2023
Agent replied · 25 October 2024
Thank you for bringing this to our attention, we would like to find out more so please email socialmedia@savills.com with additional detail so we can investigate this case.
★★★★★ 5/5
TrustpilotBattersea Park Estate Agency
Emily and Peter in the Battersea Park office were fantastic to deal with and achieved a good price for my property in a challenging market. Very professional and always available to help.
William · 3 May 2023
Agent replied · 25 October 2024
Thank you, it was our pleasure, William. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Emily & Peter
★★★★★ 5/5
GoogleSavills Bath provided an excellent service for my Fathers house sale. They acted professionally throughout and I’d have no hesitation in recommending them again.
Dominick · 30 November 2023
Agent replied · 25 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations.
★★★★★ 5/5
TrustpilotGreat property management
Lauren was always really quick to respond, solution focused and very polite and helpful.
Sam · 20 June 2023
★★★★★ 4/5
TrustpilotSavills Bath gave a very helpful and…
Savills Bath gave a very helpful and professional service and achieved a sale of our property in the UK. They took total responsibility for all viewings as we were out of the UK. We would not hesitate to use the service again or recommend them to others. Carol Reeves
Natasha · 24 November 2020
Agent replied · 25 October 2024
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
Trustpilotexcellent team , bridge street, manchester
The whole team at savills bridge street manchester are phenomenal but I must lay extra thanks to my property manager Sam. He is excellent & has been since I moved in. He is responsive, helpful & more than anything utterly understanding to individual circumstances.Can’t recommend them enough !!
MRJ · 9 February 2021
Agent replied · 25 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
TrustpilotSuper helpful agents and really good experience!
Tom and Poppy were really helpful, I would suggest Savills to everyone!
Miriam · 1 August 2023
★★★★★ 1/5
TrustpilotDidn't keep offers private
Didn't keep offers private. Tried to go back and forth between potential buyers to increase bids. Told other buyers I had offered asking price in a bid to increase sales price. I didn't think practices like this still existed. Disappointed to learn that they believe gazumping is fair.
James · 13 January 2021
Agent replied · 25 October 2024
We are very to hear this, if you'd like please email further details and your contact information to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
GoogleLeah has hand held us with care and professionalism throughout our entire house buying experience, from our first viewing right through to closing the house...and then all the multiple questions we had post sale! The experience has been smooth, transparent and efficient.PositiveResponsiveness, Quality, Professionalism
Shona · 26 October 2021
Agent replied · 25 October 2024
Dear Shona, thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations.
★★★★★ 5/5
TrustpilotI had a pleasure dealing with Aziz
I had a pleasure dealing with Aziz. Great guy, professional and friendly. Helped me all the way through to the point where I moved in, and even after due to a great relationship is still available for a call and any assistance. Very pleased)
Артём · 22 October 2021
Agent replied · 25 October 2024
Thank you, it was my pleasure. I know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Aziz
★★★★★ 5/5
TrustpilotSavills made selling our house a…
Savills made selling our house a pleasant experience, Phaedra especially seemed to be there when advice was needed. We loved the house and circumstances forced us to sell so having the Savills team there made it that much easier.
William · 30 June 2022
Agent replied · 25 October 2024
We understand that selling a home can be hard, and I really appreciate your kind words that we made things a bit easier for you. Thank you for the review!Regards,Phaedra
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