Trusted Agent profile · Bath and North East Somerset
★★★★★
1,999 reviews across 2 platforms
21 Milsom Street, Bath, BA1 1DE, Bath and North East Somerset, BA1 1DE
Part of Savills, see every office.
Savills's office in Bath and North East Somerset, at 21 Milsom Street, is rated 4.2 out of 5 across 1,999 reviews on two platforms, including 185 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Savills Bath hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
GoogleI would highly recommend Alistair at Savills the service we received selling our house was excellent. It’s not just what they did but more importantly how they supported us with pragmatic, knowledgeable experience.
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
5/5
TrustpilotAfter being let down by many potential…
After being let down by many potential purchasers we decided to try to sell at auction for the first time.We can highly recommend Savills! Nicholson Boyd explained the whole process and was there for us every step of the way to a successful sale on the day. Excellent communication throughout. Thank you Nicholson.
Thank you for your kind words! I am so glad we were able to get the result you wanted. Regards,Nicholson
5/5
TrustpilotSavills...simply brilliant
Savills were simply brilliant. Caroleanne Gallagher was at our side throughout the whole sales process and made the journey stress and pain free. The level of contact and communication was 100%. We cannot praise them enough and would use Savills again in the future without question. A great team. Thank you.
Thank you for your lovely feedback. I am so glad to have been able to help you with your sale and I hope to work with you again in the future!Regards,Caroleanne
5/5
TrustpilotExcellent Ele
Ele was fantastic throughout the whole sale process. Her communication was excellent as was her market insight. I would suggest that Savills ensure they retain her at all costs as I am sure other competing businesses wold be extremely lucky to have her. Ten out of ten.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.RegardsEle
5/5
GoogleI would highly recommend the team at Savills. They were extremely thorough and efficient in all areas. Dealing with Jack King was a pleasure, expertly guiding us through the sale of our house. I would definitely use them again in the future.
5/5
GoogleExcellent Highly recommend Jack and Mia at Bath branch - we found both of them to be very efficient, personable and reliable. Excellent communication throughout and helped us to achieve a very smooth sale and an excellent price! Absolute pleasure - Well Done 😊
5/5
TrustpilotGreat service - thank you!
Ritesh Gopaul has been my property manager for the past 18 months. The service has been excellent. Being a property manager is a tough role and I’ve had mixed experiences in the past. Ritesh is prompt, efficient and has managed the tenant landlord relationship effectively. Thank you!
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Ritesh
1/5
TrustpilotAmateurs.
Attempted to phone them during office hours and the phone was never answered and calls not returned. Also went to view a property and the agents never showed up. A truly awful experience and in summary, they are amateur at best. Also, best to ignore the 5-star fake reviews.
5/5
TrustpilotA totally different letting experience!
I dealt with Euan Williams and Iona Paloka at Savills Maida Vale. They were absolutely incredible - diligent, friendly and so efficient. They nailed my property search from the word go and helped me sign the flat of my dreams. I cannot recommend this office enough, far superior to any other estate agent I have ever used.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotPersonable and Friendly
Michael Smit led the acquisition of my property. It was a smooth process even though there were some issues with the property. Even after acquisition Michael was on hand to deal with some teething problems and was courteous, friendly and a really easy person to get on with.
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best.Regards,Michael
5/5
TrustpilotMarcus was exemplary
Marcus was exemplary; I’ve been in the property business for 40 years and he is what I would call (he may not like this!) an old fashioned agent; attentive, helpful, polite and informative. He put most agents to shame. I hope Savills know what they’ve got. Thank you very much Marcus.
Thank you for such a lovely review. I am so glad to have been able to assist. Please feel free to reach out with any further enquiries.Regards,Marcus
5/5
TrustpilotGreat service from Graeme and David
Great service from Graeme and David - Graeme was a great help ensuring that we were able to proceed with the transaction smoothly. I will highly recommend Savills to all my family and friends. David was a great help in showing us properties and ensuring that we felt comfortable with our decisions. Both were accessible at any time.
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
1/5
TrustpilotAppallingly Letting Service
After visiting my daughter’s new flat which is let by Savills, I have to say that I am absolutely appalled that they consider this a suitable property.The property is in my opinion uninhabitable for humans with faulty electrics, vermin infestation and no hot water/ heating.Savills have been notified of the issues two weeks ago but have still not resolved any problems, they are obviously not fulfilling their obligations as a managing agent to the tenants. Further to this they expect the tenants to be available to liaise with any 3rd parties to rectify any problems rather than their staff being available ( for which they do receive fees for from the 2K monthly rent)- absolutely disgusting customer service.
Hello Alison, we would like to hear more about this issue. Please email further detail including the Savills office that your daughter has been dealing with to socialmedia@savills.com so we can investigate.
5/5
GoogleAlistair goes above and beyond! He’s patient, professional, and genuinely personable. A pleasure to deal with throughout the whole process, highly recommend him if you’re looking to buy/sell a home.
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations.
5/5
GoogleA big thank you to Matthew, Belinda, and the whole team at Savills for their help throghout the purchase of our next property; they have been very supportive and helpful all the way!
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
1/5
TrustpilotShocking company to do business with
Since Savalls has taken over the management at Heron Place in W1They must rank as one of the worst managing agents I have worked for in over twenty years. The accounts department is non-existent. I'm owed ten thousand pounds in two outstanding invoices. It is now time to issue court proceedings. I am not the only contractor on this site who refuses to do more work for them. They may have a fancy website and boast on social media how great they are, but their management team is useless.
Hi Peter, we would really like to hear more about this situation so we can investigate as a matter of priority. Could you please email further detail and any contact information you have to socialmedia@savills.com so we can look into this.
5/5
TrustpilotMany thanks to the team at Savills
Many thanks to the team at Savills, Stamford, for successfully selling our property. The entire process was managed in a highly professional manner and was excellent value for money. James Abbot was always available to give advice and guidance , kept us fully updated and inspired confidence and trust.We have no hesitation in recommending Savills.
Thank you very much, we have loved acting for you and wish you every happiness in your next home.Regards,James and the Stamford team
5/5
GoogleLuke Brady has been absolutely fantastic in helping us secure our property. His open and transparent communication style enabled us to feel comfortable even at times when we were highly stressed i.e.we got gazumped several times. Luke keeps all parties well informed and has the best interest in making everyone happy. His professionalism and expertise are commendable.
Dear Egmond, feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
5/5
GoogleExcellent service from the Bath Savills Team! With their support, we exchanged contracts on a complex purchase in just a few weeks. As lead negotiator, Leah Tattersall went above and beyond, managing timescales, expectations & the end to end purchasing process fluently. Both the vendor and ourselves extremely happy with the outcome - Great Job all round!!
Dear Matt, thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.
5/5
GoogleThe team at Savills Bath are excellent. I have been in touch with Matthew Pegler in particular who is professional and a delight to work with.
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations.
5/5
TrustpilotThanks Jess
Fantastic service from Jess Exley whilst I was looking for a new apartment. From the initial conversation to her timely follow ups, I enjoyed working with her. She went over and above to ensure that the needs of a customer we’re met. Thank you Jess for all of your help and assistance.
Thank you, it was my pleasure. I know that moving house can be a difficult time so it’s great to hear that I made it that little bit smoother for you. Regards,Jess
5/5
TrustpilotA far superior experience to other property managers
Our landlord changed managing agents during the course of our tenancy and the difference since Tami Falzon has taken over the property management is staggering. Tami and the team are professional, polite and quick to find solutions. The contacts Savills uses for maintenance do work of a high quality and have, without fail, all been very helpful and friendly.
5/5
TrustpilotHigh praise for Fiona
Fiona is fantastic - always goes above and beyond to help. Very responsive and reliable. Truly a pleasure to work with
Thank you for taking the time to review our service, Georgiana - feedback is always incredibly helpful.I’m delighted that we mret your expectations.
5/5
TrustpilotFive star for Atticus
I rented a property from Savills, and the previous tenant left it in poor condition. There were minor issues and broken parts that I was not properly informed about before I moved in. However, my property manager, Atticus, took the issues seriously and resolved them promptly. She was also very responsive to emails and phone calls. Overall great experience and would definitely choose Savills again.
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Tell us what you need and we'll put you in touch. Savills Bath hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
