5/5
TrustpilotVery helpful and friendly experience…
Very helpful and friendly experience with the estate agent so far. Our property manager is always quick to respond when we have an issue too.
Trusted Agent profile · Bath and North East Somerset
Hamptons Bath Sales reviews in Bath and North East Somerset
★★★★★
1,606 reviews across 2 platforms
32 Gay Street, Bath, BA1 2NT, Bath and North East Somerset, BA1 2NT
Hamptons's office in Bath and North East Somerset, at 32 Gay Street, is rated 4.3 out of 5 across 1,606 reviews on two platforms, including 181 Google reviews rated 4.8.
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Awards
Industry awards
Hamptons Bath and North East Somerset won ESTAS awards in two years, most recently 2018.
ESTAS winner in two years: 2018, 2017.
ESTAS awards by year, 2018 to 2017
2018 1 Silver and 1 Best in County ESTAS 2018 winners
- SilverESTAS 2018: Lettings (Landlords), South West (Avon, Dorset, Somerset)
- Best in CountyESTAS 2018: Somerset, Lettings (Landlords)
2017 1 Top 3 and 1 Best in County ESTAS 2017 winners
- Top 3ESTAS 2017: Lettings (Landlords), South West (Avon, Dorset, Somerset)
- Best in CountyESTAS 2017: Somerset, Lettings (Landlords)
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent
Excellent professional service throughout
4/5
TrustpilotA positive experience with Hamptons
Hamptons have been consistently reliable in their communications with me as tenant, acting quickly to get any outstanding issues resolved. To date, a pleasant and efficient service.
1/5
TrustpilotDo not use Hamptons
Very disappointed in Hamptons office. We put an offer on a flat and paid a holding deposit, they still have not removed the flat from the market after two weeks.
5/5
TrustpilotRebecca Hitchman well done always on…
Rebecca Hitchman well done always on the ball with a very friendly caring professional manner. Great working with you.
5/5
TrustpilotEverything is great
Rating only, no written review.
Agent replied · 22 September 2026
Thank you for taking the time to leave a review. We are delighted to hear that everything is great and that you have had a positive experience with Hamptons. Your feedback is greatly appreciated. Thank you for choosing Hamptons.
5/5
TrustpilotThe check ups and speed of the issue…
The check ups and speed of the issue resolved- brilliant and a definite improvement from before
5/5
TrustpilotExcellent property manager
Very good help with our difficult tenant and excellent property management by Jocelyn
5/5
TrustpilotIt was amazing breakfast with friendly…
It was amazing breakfast with friendly and professional service. I am with my friend really enjoyed our breakfast.
5/5
TrustpilotExcellent service especially with Kato
Rating only, no written review.
Agent replied · 22 September 2026
Thank you for your wonderful review. We’re delighted to hear you received excellent service, especially from Kato, your kind feedback will mean a great deal to them. At Hamptons, we are committed to delivering the highest standards of service, so it’s always a pleasure to hear when this has been reflected in our clients’ experience. Thank you again for taking the time to share your feedback.
5/5
TrustpilotPrompt response & follow-up support
We appreciate the prompt response and the follow-up support received from our property manager, Mandy.
5/5
TrustpilotGreat service from Shardai at Hamptons
Great service from Shardai at Hamptons. Prompt and reliable, from a company that I’ve trusted to look after my property for some years now.
5/5
TrustpilotJocelyn, best at hamptons
Jocelyn! You are a star, hard working and deserve some holiday!
5/5
TrustpilotThe deposit manager
The deposit manager, Sandra, was quick and efficient.
1/5
TrustpilotJust do not care about tenants
Just do not care about tenants, no sense of urgency, delay sending back deposits. If it’s not a great property don’t use this agency as it just isn’t worth it
5/5
TrustpilotFabulous team at Hamptons Lettings…
Fabulous team at Hamptons Lettings Stratford Upon Avon. Highly recommended for management if you're a landlord looking to let your property. Thanks All.
5/5
TrustpilotHave found Judy Palethorpe to be…
Have found Judy Palethorpe to be helpful and professional in all aspects as a tenant and vendor
4/5
TrustpilotFriendly, helpful and prompt
Always friendly, helpful and prompt. Our property manager quickly responds to any issues and always follows up in an exceptionally friendly manner.
5/5
TrustpilotHonest and efficient help in managing…
Honest and efficient help in managing the properties. Kudos to Samantha Jennings.
4/5
TrustpilotPrompt with their responses and have…
Prompt with their responses and have taken care of any issues that came up during out tenancy
4/5
TrustpilotMy experience having Joe as my property…
My experience having Joe as my property manager has been good. he has always communicated well and responds timeously to queries
5/5
TrustpilotProfessional and helpful estate agents
Property provided to us in very good condition, estate agents staff were both helpful and generally quick to respond to queries.
5/5
TrustpilotHighly recommended agency.
Excellent agency, kind and helpful. In a short time they managed to find the right apartment for me. Highly recommended.
5/5
TrustpilotBest estate agents I've had
Best estate agents I've had. Helpful, responsive, efficient and professional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Hamptons Bath Sales
Has Hamptons Bath Sales won any awards?
Yes. Hamptons Bath Sales won Silver for Lettings (Landlords) in South West (Avon, Dorset, Somerset) and Best in County (Somerset) at the ESTAS 2018 awards, and 2 other industry awards since 2017.
