Allen & Harris Bath, Larkhall reviews in Bath and North East Somerset

★★★★★ 1/5

Trustpilot

I went to Allan&Harris on Albany Road

I went to Allan&Harris on Albany Road, during my visit, Liam Tresilian made some racial comments to me that he clearly thought were humorous. He was laughing while delivering his inappropriate remarks, seemingly oblivious to the discomfort he caused. Instead of fostering a welcoming atmosphere, his comments only served to highlight the insensitivity that can sometimes be present in social interactions. This experience left me feeling deeply ashamed and very uncomfortable, as I couldn't help but question why such remarks were deemed acceptable in any context. It was disheartening to encounter such ignorance, especially in a setting where I expected to feel safe and respected. I believe that everyone deserves to be treated with dignity and kindness, and it was disappointing to witness such a lack of awareness regarding the impact of words.

David · 26 March 2026

★★★★★ 5/5

Google

Matt and the team at Allen and Harris Larkhall have been amazing. My wife and I’s first home buying experience was definitely made smoother by the work they put in and we managed to exchange and complete when we wanted. They were also really accommodating with contractors visiting the vacant property which meant we could get moving with renovations early on. All in all a great experience. Thanks, Sophie and Ben

Ben · 20 March 2025

★★★★★ 5/5

Google

The Sales team at Larkhall in Bath could not have been more helpful with our recent flat purchase, in particular Louise and Matthew. They were friendly and approachable, and were very good at communicating through the whole process, keeping in touch regularly to keep us up to date with proceedings. We were desperate to complete the purchase in time for our son to start at university and they did everything they could to make the completion happen in time, which much to our relief it did! Thank you for all your hard work!

Linda · 11 November 2024

★★★★★ 5/5

Google

Luke from Allen and Harris in Bath has been phenomenal. He is full of knowledge regarding the market and also options for us as a seller. Most importantly, Lukes communication is really valuable and appreciated when some estate agents don’t even bother calling you back now-days. Luke was continually keeping us updated and making sure we were hearing from the third parties supporting on the potential auction or sale of our property. If we hadn’t heard from them, he would immediately chase and keep us updated. As a company, they turned up when agreed to and replied when they said they would. Don’t stop what you’re doing! Thank you for all the support Luke!

M · 11 November 2024

★★★★★ 5/5

Google

Allen and Harris Larkhall - certainly ( and genuinely) the best estate agents Ive ever encountered, ( no exaggeration ) - Waaaay better than my agents that I was actually paying. I was buying from A&H Larkhall and from the very get go, Matt and the team were engaging, helpful and knowledgeable, without being pushy or "salesy" at all. And from there on in, through the progression stages of the sale and onto completion the team were pretty much essential to get the sale (and the chain of 4) over the line - I wish my solicitors had the communication skills and tenacity of Louise, as she was my go-to for any updates and trying to get / keep things moving towards the sale(s) completion. If all Est agents were like this, house buying would be much less stressful and more efficient - Would highly recommend. and I will use them if I ever decide to move again. ..

Ben · 12 October 2024

★★★★★ 4/5

Trustpilot

Had an excellent time moving in with…

Had an excellent time moving in with Allen and Harris. Aaron was particularly helpful with setting things up! A couple details could have been clearer but otherwise a fantastic experience.

Daniel · 27 August 2026

★★★★★ 5/5

Google

The team at Allen and Harris in Larkhall were an absolute pleasure to deal with. Peter who first viewed the property with me was extremely helpful with ideas and information about possible refurbishment ideas and Matthew was also very helpful and professional during the whole process. Louise was very efficient with replies to emails and keeping me informed which made a big difference during what is always a bit of a stressful time. Many thanks!

Sarah · 15 April 2024

★★★★★ 5/5

Google

Selling my mother's retirement apartment was not straightforward. Covid and the restrictions on the sale imposed by the management company made this a difficult transaction. However, Simon Lord and his team helped us through the process in a calm, courteous, professional and personal manner, to reach a positive conclusion in the end. I found Simon's advice to be measured and well-considered, Rob was enthusiastic and helpful and Louise was well-organised, with a friendly, reassuring presence. Being local to the property was important to us, and the team's ability to develop good relationships with potential sellers, the management at the retirement development and us was key to making this sale work.

Kathy · 12 December 2023

★★★★★ 5/5

Google

The Allen & Harris team delivered an exceptional service throughout my purchase. They were extremely professional, dedicated and diligent in progressing the sale in a timely fashion. The care and attention they provided was faultless. They managed the chain and liaised with all the relevant parties on my behalf which was greatly appreciated. Louise was particularly instrumental in relation to my overall experience.

TANYA · 12 October 2024

★★★★★ 5/5

Google

We’ve just completed on the sale of our flat on the London Road in Bath. The whole team at the Larkhall branch (in particular Matt, Louise and Luke who we dealt with) all did a great job. They quickly found us a buyer and achieved the sale at full asking price in a short timescale. Comms throughout the process were always transparent, proactive and timely. Happy to recommend.

Ian · 14 July 2024

★★★★★ 1/5

Trustpilot

The worst letting agent ever

The worst letting agent ever. They cannot manage your property and are very rude and provide the worst customer service ever. Being with this letting agent has been a nightmare, instead of helping landlords the so called letting manager Tiffany was very rude and explains she’s not a mind reader. She would never answer calls, disregard emails and also accidentally replies to a chain of emails to her colleague but includes us to say how we are ridiculous. Tiffany is so unprofessional and the service provided was appalling. We will never be using this letting agent and recommend not to use unless you want your house to be destroyed and not to have any support from the lettings agent you put your trust in to manage and maintain your property and to have the most appalling service. Stay clear and actually get your moneys worth with another agent.

Fahima · 26 April 2025

★★★★★ 5/5

Google

A big thank you to Louise and Matt for finding us the perfect buyers that were happy to wait for our new build to be almost finished. Great work guys👍it was a pleasure dealing with you. Thank you Louise for being so patient with all our questions etc. …

Louise · 10 March 2025

★★★★★ 5/5

Google

Big thanks to the team at Allen & Harris Bath Larkhall for their fantastic support selling my property! From the start, their communication was spot on - clear, friendly, and consistent, so I always knew what was going on. When the first buyers’ chain fell through, they didn’t miss a beat and found a new buyer within days, which really took the pressure off. They were professional, approachable, and genuinely went the extra mile throughout the whole process. I felt well looked after and would happily recommend them to anyone looking to buy or sell in Bath.

Toby · 23 August 2025

★★★★★ 1/5

Trustpilot

Read the Contract!

I employed this company to sell a house. After 6 months and no sensible offers, I terminated their contract. A few months later, I sold the house through another agent, who were brilliant. However it turned out that the eventual buyers had seen the house originally several months before through Allen and Harris. The next thing I knew was their high powered solicitors demanding full payment of their selling fees, which according to their contract I have to pay indefinitely after they have sown anyone the house. This is criminal and they should be ashamed of themselves putting a clause like that in a legal contract. So beware, read all the small print. Don't use Allen and Harris as they are absolutely useless.

Ken · 23 April 2026

★★★★★ 5/5

Google

I've only ever had good dealings with this estate agent. I bought a house in 2012 and they were fantastic. More recently I have explored the idea of putting the same house back on the market. I dealt with Luke Chidgey and he was very knowledgeable about the Bath property market and was polite, professional and helpful! Would recommend.

George · 14 June 2024

★★★★★ 1/5

Trustpilot

Poor, poor service

I recently asked for a Home Report to be e mailed, someone st their office decided to phone to arrange a viewing, they couldn’t get through because they dialed the wrong number. I explained I wanted to see the Home Report before arranging a viewing and adked, for the second time, van I have the Home Report, again this didn’t arrive, I gave it another go and still nothing happened.

Marie · 6 June 2026

★★★★★ 1/5

Trustpilot

Travelled a long way (London to Bath)…

Travelled a long way (London to Bath) for a viewing that we scheduled and were told was no problem. Called them when nobody showed up and were told they weren’t doing any viewings that say. Mistakenly booked another viewing a few months later for s different property and they didn’t show for that either.

Ben · 15 September 2026

★★★★★ 5/5

Google

Great estate agents to work with - we had some difficulties with our seller's solicitor holding things up and adding unnecessary delays, which made things more stressful than they needed to be, but Louise was great at pushing things through, communicating with everyone, and ensuring everything completed on time! Really helpful and we very much appreciated her help in getting it all sorted.

Genevieve · 12 December 2023

★★★★★ 5/5

Google

A big thank you to Luke, Matt, Louise and Finn, for all your hard work selling my old property and for your help purchasing my new home. From the initial viewing, to progressing the sale, ending in a very happy completion.

Simon · 25 December 2024

★★★★★ 2/5

Trustpilot

Allen and Harris

Allen and Harris, WhitchurchJust put my parents house on the market with Allen and Harris and not impressed with communication at all. An Open House was arranged but on the day of the Open house no communication with either myself or my brother)who lives in the house) so I was a bit concerned. I rang the office and was told one of their colleagues should have got in touch with me to say it had been pushed back two weeks. I had not received a phone call or message of any kind. I was then told it was rearranged for two weeks later, again no communication and nothing materialised.Early days but already thinking of finding someone else to sell the house.

Jacqueline · 27 August 2024

★★★★★ 1/5

Trustpilot

60% 1-star reviews at the time of…

60% 1-star reviews at the time of writing, this should be the only red flag you need. Firstly, they mis-sold the tenancy, and assured certain facts that were conditional on my signing were true, that turned out not to be true. There is no way I would have signed the tenancy if they had not been misleading. When confronted, they made demands from me which were unreasonable, including ‘not to open the window’ of which there is only one in the apartment. Corey is especially corrupt, and the biggest scammer, stay clear as he will gaslight anyone and back track/say whatever he feels like to cover himself. Stay clear. Remember, 60% 1-star reviews. That is the majority of all reviews. Please don’t waste your time.

Anonymous · 6 July 2024

★★★★★ 5/5

Trustpilot

Excellent Service from Yupy, Roath Branch

I’m incredibly pleased with the service I received from Yupy Sarwar at Allen & Harris Estate Agents for our recent home purchase. The home buying process can be daunting, but Yupy was fantastic every step of the way.From finding potential properties to helping me negotiate an ideal contract, Yupy was always available and communicated how each part of the whole process would move forward. He also understood the housing market in our search area, which allowed us to get an incredible deal that exceeded our expectations.Yupy answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary, going the extra mile and assisting me with obtaining numerous specialist reports on the condition of the property and ensuring that when access was required for these inspections to take place the property was accessible, even at short notice.His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend him to anyone.

Al · 2 July 2024

★★★★★ 5/5

Google

Matthew, Luke and Louise were such a great support during my recent experience of buying a house. I am in and totally love it - thank you again to a great team!

Laura · 22 February 2025

★★★★★ 5/5

Trustpilot

Definitely recommended

Definitely recommended! Tried PeterAlan first to sort my mortgage and after almost 9 months and wasted over £1000 I just gave up. Very disappointed! Thanks to Liam Tresilian at Allan&Harris Albany road who managed to sort my mortgage within a week. very pleased!

Halil · 8 September 2025