Trusted Agent profile · Basingstoke and Deane · Hampshire
Verified
★★★★★
763 reviews across 1 platform
Grove House, Lutyens Close, Basingstoke and Deane, Hampshire, RG24 8AG
Part of EweMove, see every office.
EweMove's office in Basingstoke and Deane, Hampshire, at Grove House, is rated 5.0 out of 5 across 763 reviews on 1 platform, including 763 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
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Hi, we're Mark, Robert, and the team, your EweMove personal agents! Nice to meet you... A little bit about us, we opened the office in March 2017, and have gone from a double act to a team of 10 in the short space of 7 years! The team have all known each other for several years, and all work together as Branch Directors doing the same job - this means you are not passed around from staff member to staff member, you actually get a dedicated personal agent who knows your home moving journey inside out, you also have the benefit of one point of contact throughout! We've got tons of history and experience between us, we've been agents for what feels like forever, so we know exactly what it's like to get a bad one! We knew that the people of Basingstoke deserved a better experience when moving home, so we founded our EweMove branch! Now we can be innovative and put you first, imagine that!? You'd be amazed how much more you enjoy your home-moving journey when you're treated like a real person, rather than a number. It's why we're rated five stars on Google from our hundreds of happy customers! Our knowledge and marketing is what really makes us stand out, with professional photography and videos produced on each home we list. In 2023, our amazing team moved over 550 people in and around Basingstoke! You could be next...
The Trusted Agent 2026 results for EweMove, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Basingstoke and Deane office, from every platform, shown as written. First names only.
5/5
GoogleA fantastic and professional service from start to finish! Everyone at Ewemove Basingstoke made the moving process as smooth as possible and the communication was brilliant.
Hello Tom, thank you for the kind review, it was a pleasure helping you with your purchase and we wish you many happy years in your new home. Best wishes for the future and HNY
5/5
GoogleThis is our second house purchase with Ewe move. We had no complications 3yrs ago and and that is what gave us the confidence to go with them again the second time. And even at this crazy time for the housing market they have still kept the standards high. We had the pleasure of working with Mark both times. He is very trustworthy and professional. The transactions went very smooth with his swift responses and great advice. Highly recommend Mark and Ewe move!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAbsolutely amazing service right from the beginning. Mark was a pleasure to deal with and made the whole thing so much easier. He kept us up to date all the time and if we needed anything I knew I could always call. Definitely have …
Hello Kelly, we really appreciate your review. Wish all of you so well for the future, and hope Ivor settles in well. Thanks for the beers too - the team were very happy! Look forward to helping you again at some stage in the future
5/5
GoogleRobert and Mark were exceptional with helping us sell our house and find the perfect family home. It is more than a job to them, they go out of their way (24/7) to ensure a smooth, easy and quick transition. They are the midwives of the property world and I would recommend them any day! Thank you EweMove.
EweMove Estate Agents in Hook- thank you very much for such a great review- the team are delighted with your comments and hope we can be of service again to you in the future
5/5
GoogleWhat a great group of people. We mainly worked with Grant but also met with Rob and Mark who were equally as friendly and helpful. We ended up selling our house and buying through EweMove, both experiences went smoothly. Grant was so helpful and answered many a text outside of working hours. We would definitely use EweMove again.
EweMove Estate Agents in Hook- thank you very much for such a great review- the team are delighted with your comments and hope we can be of service again to you in the future
5/5
GoogleAt last, an Estate Agent (and team) that don't just tell you what they think you want to hear, they tell you how it is. Also, they don't just leave you deep in it when issues arise, they help you through them. I would not hesitate to recommend Rob Bassett and the rest of the team, very satisfied!!
EweMove Estate Agent in Basingstoke- the team are so pleased with your kind words and that you’d recommend our service to others. Thank you for your 5 star review
5/5
GoogleThe transaction was smooth and straightforward. At each point my opinion was sought on delicate issues. Even at closing when the buyer raised a no of issues, they were on hand to sort out issues enthusiastically. At no time did I feel …
Aww thanks so much. All part of service we offer and always glad to overcome any issues that arise. Take care.
5/5
GoogleWe have nothing but praise for the way that Robert has handled the sale of our house. It was brilliantly marketed and Robert maintained excellent communication with us and our buyers throughout the process, making it as easy as possible for …
Thank you Julia for your kind review. It is always a pleasure to help, and we are glad that Robert has helped to make your move as smooth and easy as possible. Best wishes for the future and please reach out if we can ever be of assistance again.
5/5
GoogleI would highly recommend EweMove Basingstoke. Fantastic customer service from the team, especially Mark who kept us informed and helped us navigate any challenges along the way. It was fantastic to work with an Estate Agency who clearly puts high value on customer experience. Keep up the good work 👍🏼 …
Thank you for such a fantastic five star review of our estate agents James. Myself and the team are overjoyed with your comments. We really appreciate you taking the time to share your experience with others and wish you all the very best.
5/5
GoogleFrom the outset the service we have received from EweMove has been nothing short of exemplary. Mark went above and beyond to ensure the process ran smoothly for us. The level of communication was unparalleled throughout. We can’t thank Mark and the team enough for their help, they have been truly first class.
EweMove Estate Agents- Thankyou for your 5* review of our estate agents- we are delighted you were happy with the service you received.
5/5
GoogleI had a very easy, stress-free experience when purchasing my property with Robert Bassett of EweMove. There was never an issue with getting hold of him, and I was always updated promptly of any updates in the process. I would not hesitate to recommend him to others, or use him again in future!!
EweMove Estate Agents Basingstoke- thankyou so much for your 5 star review of our Estate Agents. We really appreciate you taking the time to review and we hope we can be of assistance again in the future.
5/5
GoogleGrant from EweMove looked after us from start to finish. The communication was excellent which really helped us with the stress involved in moving house.
Thanks so much for taking the time to review. Grant’s really happy to hear the communication helped keep things calm during what can be a stressful time. It was a pleasure supporting you through the move.
5/5
GoogleOutstanding service from start to finish! I had the pleasure of working with Robert Bassett from EweMove, and I can confidently say it was the best decision for our family’s house search. Robert …
Thank you so much for your kind words! We’re thrilled to hear that Robert was able to guide you through your house search so smoothly and help you find a home you love. It’s always our goal to make the process as stress-free and positive as … More
5/5
GoogleWe can't thank Robert and Ewemove enough for the professional, friendly and tenacious support in bringing us to our new home. Always quick to respond, a strong sense of honesty, a very clear knowledge of their profession, we are so pleased we were able to work with them and have no hesitation at all in recommending.
EweMove Estate Agents in Basingstoke, Hook & Tadley- thankyou so much for your 5 star review of our Estate Agents. We really appreciate you taking the time to review and we hope we can be of assistance again in the future.
5/5
GoogleThanks to Grant and the team that helped me sell my house in Basingstoke. Ewemove were the only agent out of 4 I invited for a valuation that did proper …
Hello Steve, thanks for taking the time to leave your review for us relating to the sale of your home in town. We wish you every success for the future, and thanks once more for taking the time to leave the kind review of Grant and the team at EweMove Basingstoke
5/5
GoogleWe had great service with Ewemove from start to finish! From a really prompt viewing to great communication from Brad throughout! Would highly recommend!
Thank you for the lovely review. Brad is really pleased to hear everything went smoothly from the first viewing right through to completion. We truly appreciate the recommendation!
5/5
GoogleRobert has been so patient and efficient in finalising our purchase of a house in Basingstoke. We were in a chain of 9 that was difficult to pull together and Robert made it happen. I would totally recommend Robert for his friendly but determined approach in getting you the house you want.
EweMove Estate Agents - A huge thank you from all the team. We really appreciate you taking the time to review & share your experience with others of our estate agents
5/5
GoogleThe team at EweMove were really helpful and our estate agent Grant went above and beyond with excellent communication throughout the whole process!
Good morning Sinead - Thanks so much for taking the time to leave a review, it was such a pleasure to help you. Grant and the team here at EweMove Basingstoke hope you settle in well, and we will always be on hand to help you in the future.
5/5
GoogleWe have just bought a property through Ewemove and the process really couldn’t have been more straight forward! The agents are very accommodating as well! I would highly recommend Ewemove as a company to buy and sell through! Thank you for making our first house purchase so easy!
Hello Jack, thanks for your kind review, we wish you well in your new apartment, with all the exciting times ahead. Best wishes for the future and please do reach out if we can ever be of assistance
5/5
GoogleOutstanding service from Mark and the team. We were in a very difficult situation having lost our buyer through connells, and experiencing an awful service with connells. Mark made himself available to help us so that we didn’t lose our new …
Hello Lisa, thanks so much for your review. We are so happy to be able to help you, Liam and the children move, and secure your dream home. Your new buyer is over the moon to be moving to your lovely home too! Thanks so much for putting your faith in us, and we wish you the very best for the future
5/5
GoogleAbsolutely amazing service from start to finish, lots of usual bumps in the road when buying and selling but Brad and Robert made sure these were resolved quickly and easily. Ewemove have made moving much less stressful than it could have …
Thank you Sarah for your review. Bradley and Robert are very pleased to read your kind words. The whole team at EweMove Basingstoke wish you well with your move next month
5/5
GoogleMyself and my Partner are extremely happy with the service we received at EweMove. Bradley Archer has been very professional and efficient throughout the whole process. We couldn’t be happier with our purchase, thank you so much!
Thanks for your kind review Caitlin, Bradley will appreciate the time you have taken out for him, and your kind words. Wishing you many happy years in your new home
5/5
GoogleI phoned up Ewe move and was introduced to Grant for the sale of the house. He was honest and very pro active and efficient so much so he sold our house in under two weeks. Cant recommend Ewe move enough. Thank you Grant you are a credit to your profession!!
EweMove Estate Agents in Basingstoke- thank you Kelly for taking the time to review the service you received from Grant, Its very much appreciated. It’s been our pleasure assisting you with your move.
5/5
GoogleWe had a great time with Grant from Ewemove. He had a friendly manner, was always available to promptly respond to emails and calls, and was fantastic at advising us. We'd highly recommend this estate agent, either as a seller or buyer, based on our experience.
Thanks for the great review Tom, we are so happy you had a great experience with Grant at EweMove Basingstoke, and hope to be able to help you again in the future. Best Wishes
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Yes. In The Trusted Agent 2026 awards: EweMove, Basingstoke and Deane won Platinum.
Send EweMove Basingstoke a message.
