1/5
TrustpilotCustomer service is 1/10
Customer service is 1/10. Rang few times, I left my details and no respond.
Trusted Agent profile · Basingstoke and Deane
Connells Basingstoke reviews in Basingstoke and Deane
★★★★★
1,925 reviews across 2 platforms
1 Wote Street, Basingstoke, RG21 7NE, Basingstoke and Deane, RG21 7NE
Connells's office in Basingstoke and Deane, at 1 Wote Street, is rated 2.3 out of 5 across 1,925 reviews on two platforms, including 283 Google reviews rated 4.4.
Reviews
Every review we hold for the Basingstoke and Deane office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotPhone Query
Rude, judgmental and unprofessional, this is why I generally stay with the good agents in town!
5/5
GoogleRating only, no written review.
Agent replied · 22 September 2025
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
5/5
GoogleRating only, no written review.
1/5
TrustpilotThis estate agent is the worst
This estate agent is the worst! Avoid at all costs
1/5
TrustpilotLack of communication and inefficient
The mortgage advisor is not communicative and the process is really slow
1/5
TrustpilotWorst estate agent I have ever come…
Worst estate agent I have ever come across
1/5
TrustpilotRubbish
I could write pages and pages here. I will never use again.
1/5
TrustpilotWish I could give 0 stars
Wish I could give 0 stars! Unprofessionalism at its finest!Stay Away!
5/5
GoogleGreat service and attention to detail
5/5
Trustpilotexcellent service from the Kings Heath branch!
Very friendly, professional, helpful staff.... nothing too much trouble. Would highly recommend.
1/5
TrustpilotUks most bad company
Uks most bad company Do not Recommended to any one
1/5
TrustpilotCan any of your so called surveyors…
Can any of you so called surveyors value a property?
1/5
TrustpilotAVOID
AVOID! AVOID! AVOID!COMPLETELY USELESS LETTING AGENTSSPECIALLY SHANA LANSDALE
1/5
TrustpilotThe worst experience ever
The worst experience ever. Rude,unprofessional staff!!
1/5
TrustpilotA total shocker
A total nightmare from start to.....well it's not finished yet!
1/5
TrustpilotRude
Rude, unhelpful and 'economical' with the truth.
1/5
Trustpilot.POOR
. POOR POOR POOR POOR POOR
1/5
TrustpilotPoor service
Not rude but terribly poor all round service.
5/5
TrustpilotThey are awesome
They are awesome. Highly recommended
1/5
TrustpilotVery bad and unproffesional servise!!!!
Very disappointed!!!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hello Jackie, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
