Michelle and Co reviews

★★★★★ 5/5

Google

Very grateful we ended up with Michelle and Co. to sell our house in 2023. Shaya was able to organise and attend each viewing, unlike other agents, he knew all the details about the property and gave the viewing all the time. All too often we get told "first time I've been here" and "I've only got 10 mins" when viewing houses with other agents, but not the case here. The price was very competitive and being able to talk to Hannah was so refreshing in a world of "classic estate agents". Would use again without hesitation. Thank you

Andrew · 26 February 2024

★★★★★ 5/5

Google

We were recommended to Michelles by a neighbour. From the first contact to the conclusion of the sale they proved to be completely reliable, very helpful and professional. Each aspect of the process was explained clearly and in sufficient detail. The website particulars, including their excellent photos, really showed the house to the best effect. Viewings were arranged with some good potential purchasers, always at our convenience. The enthusiasm for their work always came across whether talking to potential purchasers or answering our queries. Having spoken to other people who used some of the high street Estate Agents, I am really glad we chose Michelles.I have no hesitation in recommending Michelles very highly.

Andy · 25 August 2023

★★★★★ 5/5

Google

The service you will receive from Michelle is second to none. The only estate agent who treated us with genuine consideration of our needs and wants. Calls were always returned and during the whole process I cannot fault the service we received. We all know about the reputation held by estate agents but i can honestly say that Michelle & Co Properties are the exception. I highly recommend both Michelle herself and the company she heads.

Carrie · 25 August 2023

★★★★★ 5/5

Google

Was an absolute pleasure to deal with Blythe and the team at Michelle & Co after a long time hunting for a suitable rental property we finally found one with their help. Always quick to respond to any queries throughout and the application process was made really smooth and easy. Would highly recommend!

Chloe · 19 October 2024

★★★★★ 5/5

Google

Selling our family home was a difficult decision but Janie and the team at Michelle and Co. were kind and supportive throughout the process. A big positive for us was that not only did Janie find us a buyer off market almost immediately, helping us to avoid lengthy viewing processes, but that she had also found us a buyer that would cherish the home as much as we had. I'm very grateful for the work Michelle and Co. have undertaken on our behalf.

Charlie · 25 August 2022

★★★★★ 5/5

Google

Excellent personalised customer service - I had let my house through Michelle & Co for several years and when I decided to sell, I received very good advice and guidance. Janie and her team in the sales department were professional at all times and provided sound advice. Shaya kept in close contact with me throughout the process, I cannot praise the whole team high enough. Thank you!

Jane · 25 August 2023

★★★★★ 5/5

Google

It has been an absolute pleasure dealing with Hannah and the team at Michelle & Co. Purchased my forever home, nothing was too much trouble, always happy to facilitate. Prompt responses to information requests. Thank you Hannah, your customer service has been second to none and totally appreciated.

Debbie · 20 August 2024

★★★★★ 5/5

Google

Having recently sold my property with Michelle & Co I can honestly say they couldn’t work harder to ensure the whole process goes smoothly. Hannah was on top of everything - chasing all parties. Thanks

Nikki · 25 January 2025

★★★★★ 5/5

Google

We have just completed the most incredible purchase/sale through Michelle and Co 🥳 Our dream home unexpectedly came up for sale nearby in April and we had no idea that the market was so bonkers this year! Janie and the team helped us prepare and sell our house, within THREE days of visiting to value it 😅 They adhered to strict Covid-safe regulations at all times 😷 and showed the utmost respect for both of the homes they were selling - not just ‘houses’.As an agent, Janie understands she is selling your home and treats you as a person, couple or family with feelings; with care and empathy and not just as property owners. The amount of time and energy Janie invests in her vendors and purchasers, is literally staggering! 🤯 The Michelle and Co team all work extra hard for their clients, go the extra mile and do whatever they can, to support you through the roller coaster experience of buying and selling - in our case, both 😊 I have never come across a property agent who’s ethos is person-centred and so caring; it was surprising and refreshing. You really could not choose a better company, nor a more dedicated sales agent and team 💪🏻 Thank you Janie and Hannah especially 🥰 and of course, those angels who sent you to us! 👼 😉 ❤️PositiveResponsiveness, Quality, Professionalism, Value

ADHD · 25 August 2021

★★★★★ 5/5

Google

At Michelle & Co we found a lovely team, friendly and interested in our property. The enthusiasm from Jane Whitehouse was infectious; we felt this was passed on to prospective buyers. They were always helpful, nothing was too much trouble, always keeping us informed and updated at every phase of the proceedings. I can highly recommend Michelle & Co. They are caring, professional and made the selling of our property a pleasure.

Debbie · 25 August 2022

★★★★★ 5/5

Google

Wow! You hear about all of these stories where Estate Agents only care about the seller and not the buyer... but my god, Michelle & Co couldn't be further from that! We were so fortunate that we had Hannah as our point of contact for the purchase. She is the reason why we were able to complete in 5 WEEKS! Her tenacity, her desire to always do right by you, and how personable she made the process was amazing. Hannah, you have made buying our first house such a memorable experience. When Shaya showed us around the property, he was knowledgeable, informative, and at no point did we feel rushed to look around. He gave us the space and time we needed to make such a big decision of buying our first house. We were then not pressured to make a decision there and then and told we could have a few days to think. We rang back in an hour, but being given that option really took the stress out of it. Yes, most of our dealings were with Hannah, however we have also been fortunate to deal with other members of the team who have also been so friendly and amazing! Thank you to Michelle & Co. Our journey starts now and we are grateful for your support and help through this.

Chloe-May · 18 December 2024

★★★★★ 5/5

Google

Naomi, Michelle and Blythe were so friendly, professional and helpful. They made the process of renting for the first time completely stress free. I can’t recommend them enough and wouldn’t hesitate to use them again if the opportunity arose. We were able to move in 6 days after viewing a property, thanks to Naomi’s hard work.

Sophie · 25 August 2023

★★★★★ 5/5

Google

Choose this company to manage my house for rental. I’m so pleased with all the service and care provided. Smooth transition from start to finish. Appear to have found the perfect tenant for my home. Highly recommend to those thinking of letting. A big special thanks to Tracey Wilkes who managed the process, reassured and looked after me. Very professional and have now gained a new friend

Tony · 25 August 2022

★★★★★ 5/5

Google

My property in Barnt Green just completed with a huge helping hand from Shaya - unlike many agents where the best sales pitch is at valuation stage, selling themselves! Shaya and the team at Michelle & Co when over and beyond to keep our sale together. Excellent work guys :-) Thank you Joe B

Joe · 25 August 2023

★★★★★ 1/5

Google

Lettings very badly managed the person in lettings doesn't have a clue what he is talking about customer service is non existent to the point of rudeness.

Sue · 11 July 2025

★★★★★ 5/5

Google

Hannah has been a great help and so friendly. Quick responses and giving me all the information I need and answered any questions I have had. Would definitely recommend using this company to friends and family looking for a property!

Georgie · 26 May 2024

★★★★★ 5/5

Google

We've rented a property through Michelle and Co for the past few years and having recently left to move to our own home. We have been so impressed throughout the tenancy of the professionalism and communication from Michelle, Julie and the team there, right from the moving in process at the start of the tenancy, through to checking out at the end of our stay. Lovely company to deal with.

Rob · 25 August 2021

★★★★★ 5/5

Google

An absolute pleasure to work with Michelle and her team in securing our rental property in Harborne. She was professional, friendly and diligent throughout - making the process easy from start to finish. It’s clear to see that Michelle is an excellent and experienced leader in the industry. Wishing you the best

Koyes · 21 July 2024

★★★★★ 5/5

Google

Absolutely brilliant, Jane and Hannah were amazing for us, they worked tirelessly and made selling our house a lot less stressful, from the viewings all the way through to completion, we got a personal and professional service and are absolutely delighted with every aspect of sale. Will definitely use again!

Tom · 25 August 2023

★★★★★ 5/5

Google

We recently sold with Michelle & Co and would highly recommend Jane Whitehouse who goes above and beyond to help her vendors through the process, from conducting viewings to liaising with solicitors and helping with the search for a new home. Jane is extremely hardworking, even taking calls on her days off and she produced five offers within a week - all at asking price or above.

Sonya · 25 August 2021

★★★★★ 5/5

Google

Absolutely fantastic agents. Super friendly and had everything done as quick as possible. No fuss at all. I would highly recommend

Ben · 11 July 2025

★★★★★ 5/5

Google

I could not recommend Michelle, Shaya and the rest of the team enough, they have been absolutely amazing during our 3-year tenancy. Always extremely helpful and quick in responding to any issues we have, they take very good care of their clients and made our life a lot easier

Walid · 17 August 2025

★★★★★ 5/5

Google

We recently engaged Michelle and Co to let a property for us, and we simply could not be happier with our choice. Every member of the team is exceptionally polite, efficient and knowledgeable, and they provide excellent customer service. We are very grateful to Michelle, Kathryne, Blythe and Shaya, in particular, for all of their help during the process, and would thoroughly recommend this letting agency to all, without hesitation.

Jason · 18 November 2024

★★★★★ 5/5

Google

Myself and my partner used Michelle & Co. for the purchase of our first house together. We have found the experience absolutely brilliant, working with Hannah Pinnock who has helped us on every step of the process, with her prompt email responses and liaison with our solicitors being very much appreciated. We cannot recommend them enough!

Alexander · 25 March 2025