Winkworth Golders Green reviews in Barnet

★★★★★ 1/5

Trustpilot

The worst agency .

The worst agency .. I had a viewing yesterday and I went to see the flat with my wife and my 6 months old babe ,and my agent Lewis Impleton , probably he hasn’t so happy with that , he tried to avoid answer my question, very poor customers skills , he wasn’t even showing me the house , not talking at all .. probably you could see he was not interested to rent the flat to me from the first moment .. after that i told him I was happy to rent the flat and I have everything had they need .. while allAnswer was been answered next day was asking me again the same question by email . .. his email very unprofessional, he was like writing to a friend .. never mind after all that , not answering to me for 2 days , I had to email him again and after the reply of him was that the flat it’s been gone .. that all , didn’t even ask me if he can show me some other properties that are still on the market..

Gio · 14 March 2024

★★★★★ 5/5

Google

We’ve had an amazing experience with Winkworth, and especially with Sean. He helped us rent our previous flat, handling any issues quickly and efficiently, and more recently, he found us our dream apartment. Working with him has been a …

Olena · 17 September 2025

★★★★★ 1/5

Trustpilot

Please avoid them. Reclaiming our deposit has become a lengthy and arduous process

Unfortunately, our experience with Winkworth has been so disappointing that I must give a 1-star rating, though I wish there was an option for zero stars. They have repeatedly made false statements to unfairly extract money from tenant. Even damage noted in their own move-in inventory report from last year is now being used against us to justify charges. It's disheartening to witness their prioritization of profit over fairness. When confronted, they suggest disputing through "my deposit scheme," only to further inflate fees. Our cleaning fee surged from £140 to £336, and apart from maintenance fees were hiked for pre-existing damages. Despite returning the property in better condition, we were still charged professional cleaning fees for mold, dust, and dirt present upon move-in. They even colluded with their inventory company to exploit situations for financial gain, leaving us speechless. Additionally, we graciously accommodated potential tenant viewings three times in 10 days, only to have our privacy violated as individuals freely took photos and rifled through our belongings without consent. This experience has left us profoundly disappointed and hesitant to engage with Winkworth in the future.

W · 22 February 2024

★★★★★ 5/5

Trustpilot

Great team!

Aaron, Shaun and the team at Winkworth worked to hard to find our family the perfect short term rental solution. They were responsive, helpful and genuinely cared about meeting our needs. Thanks team for making what could have been a very stressful time, as smooth and easy as possible!

Jodie · 11 November 2024

★★★★★ 1/5

Trustpilot

Worst Ever

My experience with Winkworth was a masterclass in chaos and incompetence. A real circus is even better them. Not only did they turn a blind eye to broken properties, but they also seemed to have a PhD in denial and deception. They don't even have the decency to possess basic moral standards. I bet Winkworth does not care their branding or reputation, basic thing for a business. Their idea of 'professional cleaning' was a joke - the place was dirtier than a pigsty, with mold, spiders the size of small cars, and no sign of any supposed cleaning crew. And don't even get me started on their response time - it's like they only sprang into action when I threatened to pack my bags.During checkout, they pulled out all the stops with their wild accusations, conveniently forgetting that the damages were already there when I moved in. But oh no, let's blame the tenant instead!And as if dealing with Winkworth wasn't enough, their partner in crime, ACT Property, was just as useless. It's like they were in cahoots, caring more about squeezing every penny out of me than addressing my legitimate concerns.Privacy? What privacy? They had no qualms about waltzing into my home uninvited, rearranging things like they owned the place. And to top it all off, they even decided to whip up a meal in my kitchen without so much as a 'by your leave.' They took away my letters too.Getting my deposit back was a whole saga, thanks to their fault-finding frenzy. But hey, at least I've inadvertently become their biggest promoter in my community (whatsapp, X, facebook, signal, neighbours) about Winkworth. The way word spreads, it's like a snowball effect! I am so excited!

Tong · 19 February 2024

★★★★★ 5/5

Trustpilot

Selling made easier

Very good advice when selling my late sister flat and traveling from Warwickshire to complete the sale was made easier by a lot of help

Shirley · 23 January 2026

★★★★★ 5/5

Google

We unhesitatingly recommend Graham Gold and his team at Winkworths in Golders Green. Mr Gold supervised selling our house and buying a flat. His experience and advice were invaluable and our experience was pleasant and stress-free.

Malcolm · 24 October 2023

★★★★★ 5/5

Trustpilot

I have just re let my apartment

I have just re let my apartment through the Kensal Rise Office who have been managing my property for 2 years. Aaron and his team were fantastic and managed a turnaround in record time resulting no loss of rental revenues. The process was extremely efficient and very re assuring. They went above and beyond my expectations. Totally recommend.

Alison · 29 March 2021

★★★★★ 5/5

Google

Great experience. The team super friendly and really friendly. Very supportive. Great environment. Thanks for being great at what you do!

Edon · 16 February 2026

★★★★★ 5/5

Trustpilot

Great experience with Winkworth

We rented an apartment though Winkworth last month and the process could have not been any better. From coordinating the viewing to signing the contract and moving in, Aaron and his team have gone above and beyond. Would definitely recommend them if you are planning to rent/ buy around the area.

Lucas · 6 September 2024

★★★★★ 5/5

Trustpilot

As a landlord of two properties I have…

As a landlord of two properties I have been renting with through Winkworth for 8 years now. They have always provided me with a professional and reliable service. Aaron and the team are prepared to go above beyond to ensure a smooth service.

Katie · 3 March 2023

★★★★★ 5/5

Google

My fiancée and I had an exceptional experience at the Golders Green Winkworth. Sean, our reference agent, promptly addressed any concerns we had throughout the referencing process, providing guidance and assistance until we finally signed …

Benjamin · 17 September 2025

★★★★★ 5/5

Google

We had Winkworth find us a rental property and I recommend them very highly. The service was exemplary and we were helped to understand the entire process by Sean, who went above and beyond what I would have expected from an estate agent. …

Cynthia · 17 June 2025

★★★★★ 1/5

Trustpilot

very rude agent and poor behaviour

One of the agents at this firm has abused a member of our team because she had taken one day's leave. He then decided to leave a review of the whole firm making serious allegations about our firm.

Karen · 26 May 2026

★★★★★ 5/5

Trustpilot

Highly Recommend!

As first-time landlords, we couldn’t have asked for a better experience with Winkworth. The whole team has been absolutely fantastic, friendly, knowledgeable, and always approachable. They’ve made the whole process smooth and stress-free, and are always happy to help, even by sharing contacts for trusted local tradesmen when needed. It’s been a pleasure working with them, and we feel in very safe hands. Highly recommend!

A · 28 September 2025

★★★★★ 5/5

Google

Helpful and friendly staff who have managed my property for years now. Would definitely recommend!

Avani · 16 March 2026

★★★★★ 5/5

Trustpilot

Professional and friendly

I rate Winkworth Kensal Rise very highly and have let my flat with the company for many years now, as I know I will be getting uncomplicated, efficient, fair and friendly service from a team of specialists. I find Director Aaron particularly helpful. They are great at finding trustworthy, respectful tenants and guiding me through the layers of paperwork.

KO · 1 December 2025

★★★★★ 5/5

Google

We had a great experience finding and moving into our apartment with Winkworth. Sean kept us informed throughout the process, coordinated with the builder, and overall made the move stress-free and pleasant.

Venkatesh · 24 October 2023

★★★★★ 1/5

Google

We had a terrible experience working with Winkworth Golders Green. They will tell you anything to get you to sign a lease but they do nothing for you once you're in a property. Our agent told us numerous falsehoods and then later said "I never said that and you don't have it in writing." Their word/honour means nothing to them. Their maintenance/handyman service is terrible: you report issues through whatever channel they claim is currently the service you're supposed to use, they say they have assigned it to someone to resolve, and then it goes nowhere for months. They are pushy when it comes to anything the landlord wants or when they want to do something that earns them a fee but otherwise they are useless. When you tell them the property is in rough shape, is unhealthy (ours was full of black mold but they would do nothing to help remedy the sources of the mold) or even if you need them to push the landlord to do the right thing, they have no spine. Avoid letting from them at all costs. They are the worst agency we've ever worked with. EDIT: Had to contact them as a follow up to an email they sent me about mail at the property and, predictably, they were just as rude and unhelpful as ever. I re-iterate: avoid letting from these people

Jason · 24 October 2023

★★★★★ 1/5

Google

I call them a few times and ask for a viewing and they said that i'll be contated by the letting agent Sean , did not happend.. after i've been to their agency and the same thing they said that Mr. Sean will contact me ...guess what never happend ... so this agency it's a time waisting and mr Sean as well... what complaints do you need when i've been 2 times inside your agency!!! hope other clients to pay attention and not losing their time with your lies ....cheers

Jho · 24 October 2023

★★★★★ 5/5

Trustpilot

Fantastic service from all the team

Over the past 13 years we have had a fantastic service from all the team at Winkworths in letting, managing and finally selling our property. They were consistently professional, efficient and knowledgeable and made the whole experience go smoothly. Thank you!

M · 27 April 2026

★★★★★ 5/5

Trustpilot

Efficient, professional service

Aaron and his team have been on the ball from the start and found me new tenants quickly and with no fuss. They´re a great team - Stanislava is particularly helpful! Would definitely recommend as letting agents.

Alison · 27 May 2023

★★★★★ 5/5

Trustpilot

Efficient and friendly agents

Guy, John, and Gillian were brilliant in handling the purchase of my first home. They were always quick to respond and had all of the answers to my many questions. They are knowledgeable and professional. They even went out of their way to communicate with my solicitors directly to ensure things were progressing smoothly.

Sterling · 11 May 2024

★★★★★ 5/5

Google

Absolutely perfect selling experience due Winkworth helpful, friendly and professional expertise. Graeme and his team led us through the whole selling process of our property smoothly and with extremely helpful guidance.

Dermot · 24 October 2023