Trusted Agent profile · Barnet
Verified
★★★★★
893 reviews across 1 platform
903-905 Finchley Road,Golders Green, London, Barnet, NW11 7PE
Moreland International's office in Barnet, at 903-905 Finchley Road, is rated 4.9 out of 5 across 893 reviews on 1 platform, including 893 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Since opening our office in Golders Green, North West London in 1988, Moreland has become a well-respected independent Estate Agent specializing in Sales, Letting and Property Management. We have built ourselves an enviable reputation for experience and service with Landlords, Tenants, Vendors and Purchasers. Moreland have always prided themselves on their tradition of providing a professional service that is both courteous and efficient and delivered by highly motivated and experienced staff with an intimate knowledge of their local area. This has ensured that Moreland have become one of North West London’s most successful and well-established estate agents. It is reassuring to know that one company has retained its identity and still believes in the traditional values of achieving results through our customer service and experience. The staff at Moreland are a committed team who believe that customer care is the ultimate priority
The Trusted Agent 2026 results for Moreland International, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
GoogleAmazing! Nice and friendly team. From the moment you enter their office you feel the lovely spirit. I let my house through Moreland. Everything has been clearly explained to me and taken care of on my behalf. I am 100% using Moreland in future and would highly recommended their services. Thank you again for all your hard work. Mrs Williams.
Thank you for your review. Moreland
5/5
Google100% satisfied from start to finish on my recent purchase of a flat. The team at the Golders Green branch could not be more professional, accommodating and thorough. Thanks to Jay Rumsey and Edward Gilbert for their follow-up efforts and "can do" attitude. Could not have wished for anything better during the process. 5 Stars all the way.
Dear Jack, Thank you so much for taking the time to write such a lovely review. Despite the immense distance between us during the transaction, we are glad that we were still able to provide you with a satisfactory service. Feel free to pop in whenever you are passing our office, wish you all the best. Moreland.
5/5
GoogleToby , Excellent presentation and professional and friendly service . Thank you
Thank you!
5/5
GoogleWe've been working with Jay to find us a home for a little while now. Jay has been proactive, professional and friendly. He contacts us early with new opportunities, which we really appreciate, and we're confident he'll find us the right home soon.
Hi Jason, a big thank you for taking the time to leave this 5-star review and we're incredibly pleased to hear you had a great experience working with Jay. Best wishes from the Moreland team.
4/5
GoogleBoth Jay and Edward have that tenacious quality that you look for in selling your property. They were always proactive and responsive. These estate agents, unlike many others, actually work hard and earn their fees. Both went that extra mile and were more than helpful and flexible. Best estate agents in the area.
Thank you Zoe, we are glad you were satisfied with our approach and service! So happy that despite a tough market, we managed to secure a lovely buyer for you!
5/5
GoogleI want to thank Toby Jackson for selling my property and he has been so efficent and fast for handling the sale. A professional service throughout and always on the other end of the phone (an agent that actaully answers the phone) it's been a pleasure dealing with Moreland!
5/5
GoogleInstructed this agent as my current agent wasn’t achieving the amount of viewings I was hoping for. I wasn’t too sure about switching agents however Moreland filled my property with potential buyers and the open house was a huge success. A serious agent with serious results. I wouldn’t go with anyone else Thanks to Edward and Team moreland
Thank you for your review. Moreland
5/5
GoogleVasilis hosted a professional and helpful viewing session
Thanks for your review!
5/5
GoogleHey, I normally don’t leave reviews unless the reason for it however Toby from Moreland deserves the big thank you…. Throughout the purchase process he was always available, very professional and kind and at the times of stress his reassurance kept us going and that something people should be recognised for and appreciated! From our family to you , THANK YOU Toby🙏🏽 ✨✨✨✨✨
5/5
GoogleJay is a really lovely agent who has kept in touch with me regularly over this very odd year in the housing market. We haven’t found a home yet but that’s not through want of Jay trying. We really appreciate his efforts!
Hi Caroline, a big thank you for taking the time to leave this 5-star review and we're incredibly pleased to hear you had a great experience working with Jay. Best wishes from the Moreland team.
5/5
GoogleWe have worked with Ali at Moreland Estate Agents. He was incredibly friendly, professional and easy to work with. We had a great and smooth experience from A-Z, where he sorted our viewings very quickly, was super warm and approachable, and went above and beyond in giving us his time and attention. He even accommodated our special requests, including a second viewing on a very last minute notice! Ali was transparent, lovely, clear, helpful and very diligent, and I cannot recommend working with him and Moreland highly enough. Five stars all the way!
5/5
GoogleVery happy with the service. Such a great feeling to be able to discuss about a request in my own language which was an amazing experience ( Azerbaijani ps: very rarely spoken ) Ali was very friendly and professional. He had a lot of knowledge of the market and was easily accessible even out work hours. Well done to Ali and great experience with Moreland. 5 stars is just not enough !PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFinding the right property in London is never an easy job; but I was lucky to find two great Real Estate Property Managers at Moreland, Mrs. Arkle and Mr. Rumsey, who took in serious consideration, since the first moment, my request. In fact, they were able to provide me a great new furnished apartment in Hampstead with a competitive price and tailored made agreement with the landlord. Therefore, I really suggest Moreland Estate for the team's professionalism and good communication techniques from the on-boarding until the signature phase.
5/5
GoogleVasilis was attentive, empathetic and charming. He communicated with us very clearly. From the moment he took over managing the property, we felt like we were in good hands. Thank you Vas and the friendly team at Moreland!
Hi Jacob, thanks so much for writing this review. We're incredibly pleased to hear you had a great experience working with us. Best wishes from the Moreland team!
1/5
GoogleWe have finished renting with Moreland. To get you into the place they will be quick at responding, which in fairness is good. But be ready to get a ridiculous deduction on your deposit at exit of your tenancy. For two tiny marks of paint removed on the wall, that were left, we were charged 120 GBP. Additionally, be ready to have the wrong deposit amount quoted to you on emails. It seems they get files mixed up between the current and previous tenants of the building, so you will receive communications quoting the new tenants' deposit amount. Who knows what GDPR laws have been broken there as we can now calculate the rent of the new tenants from this. They will ask favours of you: "please can we have the afternoon for viewing as we want to do so before the holidays". You will be told this will be the ONLY set-back, and then after, they will ask if they can do some decorating for the new tenants, on your time. "Please can you drop the keys off for us to do this". You will get texts hounding you at the end of the work day. No matter how accommodating to them you have been, in the end, they will try and rip you off with the deposit reduction. Not only this, but when it came towards the end of our tenancy agreement, we let them know with over a month's notice, that we would not be renewing. They then tried to tell me I had to give 3 months notice, despite it being the end of the contract. This is incorrect. 3 months break does not need to be given if it is the end of the contract. End of the contract is that. I feel that they should at least be giving correct contract advice and the correct deposit amounts in emails, but alas, they can not be trusted for this.
I'm sorry to hear that you have not been satisfied with the move out process. We have taken your points on board. We try hard to work harmoniously with tenants to disrupt as little as possible, but I apologise if you feel we have fallen short on this occasion. Note-the rent was publicly displayed on marketing portals so calculating the 5 weeks of this is not a GDPR issue. Note-deposit deductions are calculated by the landlord and contractors and we have passed on this information as the holder of the deposit membership. We have advised the landlord of your dissatisfaction of the deduction. If you wish to discuss this further please feel free to contact us.
5/5
GoogleMr Vasilis responsible, precise, ethical, and professional in his work. And I am happy to have worked with him.
Thanks for your review!
5/5
GoogleHi. I needed to renew my tenancy contract. I've spoken through emails with Ms Kayleih. She was awsome. It was a great experience. Everything was perfect. She helped me with everything i needed to know and do. I wish all people will have a great experience too. Thank you and have a nice day.
Dear Cosmin, thank you for your recommendations. We are very happy that you've had a great experience working with Kayleigh our property manager. Moreland team.
5/5
GoogleMe and my fiancé spent a good few months looking for a house in north London, and Jay was the best estate agent we came across by miles! He was always great to deal with, would bend over backwards to get us into viewings. He always gave an honest view and really helped us through the process. Jay also seemed to get all the best houses. We would highly recommend him!PositiveResponsiveness, Professionalism
5/5
GoogleMoreland have managed my rented property for more than a decade and have always done so with a high level of professionalism and expertise. The current property manger, Rebecca has been exceptional providing first class service in a friendly and efficient manner. Would highly recommend Moreland!PositiveResponsiveness, Quality, Professionalism
We are so glad to hear you've been happy renting your property with us for so long! Appreciate the lovely feedback, we'll make sure Rebecca is recognised for her first class service. We look forward to assisting you for many years to come!
5/5
GoogleAs a rental guarantee company, it is always great to work collectively with other agencies, it is always important to us that there is a good rapport which we have always experienced with Moreland. We would also like to mention that Vas is a pleasure to work alongside, his efficiency and communication have not gone unnoticed. Thank you Vas, you are a credit to your team.
5/5
GoogleMoreland helped us with our sale and purchase! Moreland were instrumental in our purchase despite not being the agent for that property!!! Without their professionalism and quite frankly doggedness our purchase would have falling through. Edward and Jay were always on the ball, always kept in touch, always friendly and professional. Winner winner.
Thank you Julie, we are so glad that you were happy with our approach and finding you a buyer. We wish you all the best in the future. Moreland team
5/5
GoogleVery happy with the Morelands team. Kayleigh and Gal were great to work with, and was always quick to respond to questions or issues. Gal was really helpful during the flat visit, and gave me expert advice to help me make my decision. Highly recommended if you are looking to rent a property.
We are glad that you were satisfied with our response time and hard work. Thank you for your recommendation. The Team at Moreland.
5/5
GoogleI rented a property from Moorlands for 4 years in the London Docklands, which was also managed by them and I received a 5* great service. I have rented properties in London for 20 years and this was the best management service I have had so far. Would highly recommend them. Thanks Moorlands.
Dear Christina, Thank you for such a lovely review, we really appreciate you taking the time out to share your experience with us. Moreland
1/5
GoogleI’ve been a tenant for over four years. Never missed the rent payment and since the date of moving in there have been multiple problems and the house is not fit for purpose. The boiler still has issues despite the promise of a new one upon moving in. The managing agents pretend to file property jobs into a portal that never get done on the contractors never call and the contract is never show up. Most recently the managing agents decided to cancel my utility bills. Despite the fact I’m still living in the property and they receive the full rent each month. I am starting formal complaint proceedings against them.
Dear Nikki, British Gas have confirmed the tenancy change notification that we asked to be cancelled wasn't actioned when you did not move out on the notice date. This is a legally permitted process. We dispute your other claims.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Moreland International, Barnet won Platinum.
