Laports reviews

★★★★★ 5/5

Google

We have had a great experience purchasing our house with Laports. Despite this being a very stressful time for us, Joseph and his team made it feel easy. We found them to be very friendly, professional and very accommodating. During the purchase they kept in good communication with us and assisted in keeping the process moving. We would recommend this agent every time. Thank you team for making our purchase a very pleasant one. Natalia S - Hendon

Nat · 25 March 2023

★★★★★ 5/5

Google

Had such a great experience renting from Laports. Joseph and Beata were so helpful with setting everything up for me and were always around to help me with anything I needed during my time at the flat. I couldn’t have asked for better people to help me find a place to live and will always be thankful to them for all the support and guidance they gave to me during my time living there.

Emily · 24 March 2024

★★★★★ 5/5

Google

Incredible in every way with fast superb service Many thanks to Beata & Joseph for all your attention to detail and guidance whenever Emma & I needed it.

Martin · 25 March 2023

★★★★★ 5/5

Google

Laports Agency was absolutely amazing to me and my family! They showed support and understanding from the first moment I walked in their office ,8 years ago. A big "Thank you!" once again to everyone from the agency ,especially to Beata …

Andra · 16 April 2021

★★★★★ 5/5

Google

Loved working with Laports! Joseph and Beata were supportive and always on hand to stay behind, show me around the house more then once and advise. This particular house purchase was difficult with the vendor abroad but Beata kept the comms …

Del · 16 April 2021

★★★★★ 5/5

Google

I am with Laports for more then 8 years now. Laports have been all the time very supportive in any kind of problem! They always act fast. Easy to deal with. I always dealt with Lady Beata who is very understunding and careful person. Anna

Anna · 25 October 2018

★★★★★ 5/5

Google

I have been a tenant at one of the properties managed by Laports for around 4 years. Throughout that period, both Joseph and Beata have consistently provided an excellent level of service. They have always been available when needed, responsive and a pleasure to deal with. They have provided that caring and personal touch which is often absent today. In addition, when I decided it was time to move on, they couldn’t have been more helpful in tying up all the loose ends which come with the end of a tenancy. A very big thank you from me and I couldn’t recommend them enough. Howard Cohen

Chunah · 16 April 2022

★★★★★ 5/5

Google

This property agency runs by very professional and experienced people especially Joseph exceptionally kind and helpful. Always received professional advice from him. Highly recommend if anyone looking for a property.

Md · 16 April 2020

★★★★★ 1/5

Google

The worst letting agency I even had to deal with. Be careful when renting properties through them. I was a tenant in one of the flats for over a year, which they were “managing”. They haven’t done much management and instead made me do all of the management myself (any issues, I had to contact relevant parties to deal with those myself and had to do most of the chasing myself). I couldn’t contact the landlords directly nor I was provided with any of their details. Prior renting the flat the agent advised that water bills are included in rent. After leaving the property I was chased by debt collectors agency for the water bills unpaid. I have forwarded all of the emails to this letting agency and they have ignored them and have not dealt with unpaid bills. I have ended up paying for the unpaid water charges as the provider (Affinity Water) have imposed an unsigned/assumed agreement, meaning if you are living in the property, you are deemed to pay for all of the utilities. I have rented many properties in London before and after this agency, never have I had so much grief for renting a property. Please do be careful by all means. Check your contract in detail and have all of the agreements logged in writing (not messages, but emails). Even I had an email from agent confirming that water charges are included and I ended up paying all of the charges myself. Make sure the agreement is logged on your tenancy contract and is signed by the landlord (do not rely on the agency).

Aleksandra · 25 March 2023

★★★★★ 1/5

Google

An agent from Laports posted an advert on Spareroom for rooms in a house in Hendon Central. Some of the pictures contained in the ad were either not real or from a different house that they were trying to rent (and if that was the case they …

Giulia · 16 April 2021

★★★★★ 1/5

Google

Never count on their promises!!!!!! I had submitted all documents that they asked me they even confirmed that I can move in the property on time, even l had paid the deposit they asked me too many evidences which I had submitted to them( …

Kian · 16 April 2021

★★★★★ 5/5

Google

Would recommend, Joseph working here has been very useful in helping me find a place and always gave good advice on the process or anything I was unsure of.

Reza · 25 March 2023

★★★★★ 5/5

Google

Having rented an apartment in Hendon through Laports for many years I found them very considerate, honest and helpful. A great firm great people in a great spot.A far cry from your average Estate Agent.

Martin · 16 April 2022

★★★★★ 1/5

Google

Extremely unprofessional. Didn't show up during viewing. Can't provide the contract on the moving day. Not matter how far the tenants are they always insist tenants to come to the office to deal with everything. You can't really feel you are taken care of. Asked for 2 months notice after we have paid the deposit, and argued that this is industry standard. Now we are stuck with them for 6 months but quite certain don't intend to deal with them more than the minimum necessary. You don't get much for the 75 per person admin fee.

Xinye · 27 October 2011

★★★★★ 5/5

Google

Been with Laports for over 2 years now and only had great service! My main contact is Beata who is very friendly and helpful! This property is also lovely and well-maintained.

Zeena · 16 April 2020

★★★★★ 5/5

Google

Laports have been excellent letting agents. They secured reliable tenants for me on a long term basis and provided professional, reliable and friendly service throughout the tenancy. …

Rania · 16 April 2020

★★★★★ 1/5

Google

Very rude, and unprofessional. When moving in, they dropped a large legal document, which states you have 7 days to read and go though. But they wanted it signed in less than 6 hours or we wouldnt be allowed to move in. Very rude to our referees, and actually quite clumsy. Repeatedly couldn't spell names and would send incorrect paperwork.

Michael · 25 October 2019

★★★★★ 1/5

Google

They enter your house without permission or notice, then at the end of the tenancy they tried to ignore me hoping they could keep the deposit

Edward · 16 April 2020

★★★★★ 5/5

Google

We've stayed in the flat managed by Laports for a year. The agents (Joseph and Beata) were always friendly and responsive and helped us to organise smooth check in and check out.

Boris · 25 March 2023

★★★★★ 5/5

Google

They have a professional and very helpful staff. Everyone was calm and collected.

Abi · 25 October 2019

★★★★★ 5/5

Google

Wonderful customer service, very reliable, knowleadgable, professional team!

Ivacson · 25 October 2019

★★★★★ 1/5

Google

I called this estate agent regarding a property they were advertising. I was taken aback by their completely unprofessional mannerism. They were not only rude and abrupt but also made me feel that I was too much trouble when making basic enquiries.

J · 26 October 2015

★★★★★ 5/5

Google

Great experience. Very helpful staff. Would definitely recommend

Marcela · 25 October 2017

★★★★★ 1/5

Google

Rating only, no written review.

Mags · 25 March 2022