Every review we hold for the Barnet office, from every platform, shown as written. First names only.
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5/5
TrustpilotExcellent service
Jonty, Leon and Becky (Epsom Branch) are very professional and efficient service. Buying your own home was overwhelming however, they made its so easy for me & they're brilliant agents in the town. Don't let fear hold you to get into the ladder of owning your property, it worth it. Thank You. π
E Β· 2 August 2022
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5/5
TrustpilotPatryk from Hamptons does an amazing job
Patryk from Hamptons does an amazing job! Just working there since a few month he does it much better than the people before. Hamptons: please make sure he stays with you.
Tanja Β· 15 April 2024
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5/5
GoogleSorry about the above Roblox as itβs my sons account!
Debbie, Nicky and all the guys were very honest & professional and sold my house for me! Great team work!
I wouldnβt hesitate to recommend them!
Cx_chris Β· 26 October 2018
Agent replied Β· 24 October 2024
Thank you for your wonderful 5* review and recommendation of Debbie, Micky and the team at Hetheringtons, Whetstone. It is great to see that you would highly recommend the team and found them honest and professional throughout the sale of your property.
Kindest regards, Scott
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5/5
TrustpilotPolite and professional staff.
The staff that came to view the property were very punctual and polite. The photographs of the property were very professional. The after-letting assistance was helpful and I was kept up-to-date throughout the process.
Marchi Β· 6 November 2019
Agent replied Β· 22 October 2024
Thank you for leaving us a review. We are delighted to receive your feedback about our Brighton team and are especially pleased to hear how happy your are with the photographs. We take customer service very seriously and look forward to sharing your review with the Brighton team, thank you again.
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5/5
TrustpilotEnd of Lease and deposit management
Sandra McCrae (deposit manager) from Hamptons has been dealing with my request successfully to claim some compensation after my tenant has over consumed gas during the winter period.Sandra has always responded to my emails very promptly, efficiently and in a very professional manner.Very good job.
Gilles Β· 3 May 2023
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5/5
TrustpilotDuring my tenancy I always hadβ¦
During my tenancy I always had excellent support and very prompt support from the team at Hamptons, whether it was mending a washing machine or getting me back into the house when my lock failed. Rebecca in particular was really helpful and always responsive and organised. It made all the difference to my experience. Thank you! Jessica
Jessica Β· 23 December 2021
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5/5
TrustpilotTenant of a flat ran by Hamptons and ifβ¦
Tenant of a flat ran by Hamptons and if thereβs any issues with the property they sort it quickly and have always been super helpful and efficient. Highly recommend
Megan Β· 14 May 2024
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1/5
TrustpilotHorrendous
Horrendous , DO NOT USE OR TRUST, Mickey mouse accountancy system or clever fraud . Totally unapologetic when busted and still not paid. Use someone else .. save yourself some stress and money
BLACKIE Β· 20 December 2019
Agent replied Β· 22 October 2024
Thank you for leaving us your feedback. Customer service is very important to us and we apologise for any inconvenience caused, please rest assured we always work with the best intentions and would never participate in fraudulent activities. We can see you have contacted the team on another platform and they have responded to you separately. Thank you again.
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5/5
TrustpilotQuick and professional.
Quick and professional.Problem solved.Thank you Melanie
Ewa Β· 30 April 2022
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5/5
TrustpilotDavid Whiting
David Whiting assisted with all our maintenance needs right from the start of our tenancy, assisting with all use of appliances and systems within the property. Really appreciated.
MS Β· 22 May 2024
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5/5
TrustpilotSupport with broken bathroom light switch
A very prompt response to my request and explanation of the process. The electrician contacted me the same day and came round to look at the job. It was completed the following morning.
Mark Β· 12 February 2024
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5/5
GoogleThis is the 2nd property Hetheringtons have sold for me. Debbie, Nicola and Mark are always businesslike and efficient unlike many other agents. They are tenacious and always get the job done. Thanks.
Biagio Β· 26 October 2019
Agent replied Β· 24 October 2024
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the branch.
Kind Regards, Sarah
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5/5
TrustpilotThanks Melanie
We have been dealing with Melanie for almost a year and she has always been excellent at dealing with any issues we've had whilst renting through Hamptons. Thank you.
James Β· 1 May 2024
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5/5
TrustpilotGreat group
Great group, very responsive, good workmen, Amy Goldstein is the best!
Arthur Β· 23 June 2021
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5/5
TrustpilotVery Happy with Hamptons.
I've rented my property with Hamptons for 19 years, and the service I have had has been overwhelmingly positive, especially so in the last few years. I'd like to call out Annabel and George in particular who have been responsive, effective and just all around great to deal with.
Chris Β· 15 November 2022
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1/5
TrustpilotDirty smelly rats increasing thereβ¦
Dirty smelly rats increasing there rents for familys who are suffering the cost of living crisis STAY AWAY FROM THESE DIRTBIRDS
Conor Β· 27 May 2022
Agent replied Β· 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
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5/5
TrustpilotI am a tenant and the propertyβ¦
I am a tenant and the property management team is fantastic in their support to resolve any issues promptly. My property manager is relentless in helping sorting things out - top marks!
Hanne Β· 4 February 2020
Agent replied Β· 22 October 2024
Thank you for leaving us a review, we will ensure the property management team are made aware of your kind comments.
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5/5
TrustpilotReliable and Responsive
We have had a very good experience with Hamptons and our property manager Jocelyn. She has been very proactive in dealing with any issues as they have arisen and arranging for quotes and repairs quickly and efficiently while keeping us informed of progress along the way.
Jane Β· 23 February 2023
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2/5
TrustpilotUnpleasant correspondence with Selinaβ¦
Unpleasant correspondence with Selina Doran, when simply enquiring about a property. Judgmental and assumptive attitude about my situation, which left me with a decidedly bitter taste. Would not recommend.
Janet Β· 22 April 2024
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5/5
TrustpilotGreat service provided by Grace Campbell
Grace Campbell, who manages the property, dealt really well with our maintenance issue and sorted a washing machine replacement very promptly.
Thanos Β· 4 September 2024
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5/5
TrustpilotHamptons Guildford - above and beyond.
We recently sold two properties in Surrey, one though Hamptons and one privately. I cannot fault Simon Jordan at the Guildford Office who provided excellent advice all the way and was even prepared to help us with guidance on the private sale, going well above and beyond our expectations. I have no hesitation in recommending them.
Simon Β· 12 November 2021
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5/5
TrustpilotMy experience with Hamptons has beenβ¦
My experience with Hamptons has been with property management and my property manager has been Selen. She is efficient, prompt and always has the best interest of the landlord.
GU Β· 12 April 2024
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5/5
TrustpilotJulian Powell
Julian Powell, who manages my flat in Clerkenwell, has done a superb job, especially in arranging a speedy clean between tenancies. I am very grateful for all his help and efficiency.
Maureen Β· 19 March 2020
Agent replied Β· 22 October 2024
We are delighted to hear Julian has had such a positive impact on your experience with us and we look forward to sharing your feedback with him.
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5/5
TrustpilotPatryk has given outstanding serviceβ¦
Patryk has given outstanding service since he came into the job.It is a delight to have a comptent person to go to when things go wrong.Much better service than previously.
Ms Β· 19 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.