Trusted Agent profile · Barnet
★★★★★
1,625 reviews across 2 platforms
1370 High Road, Whetstone, N20 9BH, Barnet, N20 9BH
Part of Hamptons, see every office.
Hamptons's office in Barnet, at 1370 High Road, is rated 4.3 out of 5 across 1,625 reviews on two platforms, including 191 Google reviews rated 4.8.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
4/5
TrustpilotAshley at Hamptons, Marlborough
I'd like to thank Ashley at Hamptons Marlborough for her help in sorting out a few maintenance issues with the property that we are renting. Organising contractors is like herding cats sometimes, but with persistence, things get fixed. Thanks Andy
5/5
TrustpilotMy experience will Ellie Marsters has…
My experience will Ellie Marsters has been great from the beginning [several years now]. She’s been quick to respond however minor the issue. I’m an out of country landlord, I’ve got total peace of mind knowing Ellie has been managing my property.
5/5
GoogleVery happy with our experience. David's team has taste, excellent at understanding their customer and providing what's relevant within the budget. You cannot ask for more. Despite facing some challenges which was beyond their control, David's team were composed, professional and in the end made sure the outcome was positive and to our liking. The team has our highest recommendation. You will get your moneys worth.
Thank you for the great 5 star review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Hetheringtons in the Whetstone branch. Many thanks once again, Sarah.
5/5
TrustpilotMy recently appointed property manager Gemma Ward
My recently appointed property manager, Gemma Ward, has waded well in troubled waters and taken on my quirky Barnes townhouse with finesse and aplomb. Though my long-term tenants are wonderful people they do not excel at, shall we say, "on-site" situational awareness. Unfortunately this means that light bulbs or alarm batteries are not replaced, boiler filters are not cleaned, and the property has recently suffered a wave of faulty mishaps.But rather than being overwhelmed Gemma has stepped right in and done a professional, polite and efficient job -- recommending what to do, how to go about doing it, and then acting on it. Of course it's still a small sample size but so far I'm very impressed with Gemma. Her sense of caring reflects the best of what Hamptons has to offer. And I hope that she'll be on board for a long time.
5/5
TrustpilotTop class service from Hamptons, Stratford upon Avon.
Thank you to Jacob Forster for managing the sale of our property in just 2 months. The asking price was achieved on the first day of viewings and Jacob liaised with solicitors to ensure a stress free process to exchange and completion.
5/5
TrustpilotGemma Pearce was absolutely exceptional…
Gemma Pearce was absolutely exceptional and a complete pleasure to work with at the end of our tenancy and sorting out a deposit. Absolutely above and beyond and extremely helpful!
5/5
TrustpilotElle Seaby - Hamptons
I have been using Hamptons for a while, and they've always provided a great service. I have been in contact with Elle Seaby and she has been a superstar. She answers my emails quickly and is always coming up with solutions to my problems. She contacts me immediately with any issue to do with the property and even follows up when I forget to answer. Would highly recommend her as well as Hamptons to anyone looking for a property manager.
5/5
TrustpilotAlways Professional and Courteous
Katie Tucker is an absolute professional who always delivers on what she says. I have nothing but praise for the way she deals with issues and nothing is too much of a problem. She is an asset to Hamptons.
5/5
TrustpilotHi Hamptons manage the house we are…
Hi Hamptons manage the house we are renting . The Team are very efficient and the service from Rebecca Hitchman is first class . Many thanks Rebecca . I have no hesitation in giving Hamptons a first class recommendation.
5/5
TrustpilotMy experience with the St.Albans team…
My experience with the St.Albans team was very good. I felt that the whole team worked well together with myself on the sale of the house. Obviously there were setbacks and sometimes difficult decisions to make but I well advised and guided by them, resulting in a positive result.
1/5
GoogleHad to get MP to help deal with this co with serious cash flow issues. Dear Mr Solanki Thank you for contacting me about your deposit. I am concerned to hear of the difficulties which you have experienced. In these difficult times of rising inflation, I appreciate that it is more important than ever that people get their deposits returned promptly. I am keen to help if I can. The correspondence you have provided is very useful. I have contacted Jason Isaac from Hamptons asking him to return your deposit as soon as possible. You will appreciate, I am sure, that as an MP, I have no power to compel Hamptons to do this, but I do hope my intervention helps get things unlocked for you and leads to the release of your money. I will be back in touch when I receive a response.
5/5
GoogleWe invited Hamptons to discreetly market our property and within a week or so had received 3 offers, we accepted the guide price. The whole process ran smoothly over about 3 months, from exchange to completion. Hamptons were professional and responsive to questions. We had previously marketed the property with another agent and received no offers, on reflection the marketing price then was too high and did not attract serious interest. Advice on pricing by Hamptons was probably crucial to the speed of our sale. Thank you to all at Hamptons, Whetstone.PositiveProfessionalism
5/5
GoogleExtremely efficient and diligent. Our thanks to David and team for helping make everything run so smoothly
Thank you Rob for your wonderful 5* review of our Hetheringtons team in Whetstone! It has been brilliant to read that you found David and the whole team extremely efficient, diligent and that they made the process as smooth as possible. Kind regards, Scott.
5/5
TrustpilotPretty solid…
We’ve been using Hamptons to manage our two properties in the Bath area for the last 15 years or so as we work overseas. After a slightly patchy start with some less capable managers, Rebecca Hitchman has cemented their service at a solid five stars. Professional, responsive, smart and efficient, she is everything you’d want in a property manager. The back office work, contract preparations, accounting, etc has all been excellent - a huge relief when so far away…
5/5
TrustpilotAttentive, fair, helpful & speedy responses by staff
I think we currently have a far from uncomplaining tenant in my flat. In my opinion, she has been dealt with very well given the somewhat wide arc of her criticisms and demands. Whilst these complaints about noise in the vicinity might be very reasonable were the flat in the countryside, I may not be alone in thinking them not entirely well-grounded in Knightsbridge.
5/5
TrustpilotProperty Management as it should be
This is a review focusing mainly on the property management aspect. We have recently switched to Hamptons after a very poor experience with our previous management agent (chestertons). Having a good property manager that cares and is reactive and responsive has been unfortunately very rare from our experience. Yet it is so important to make landlords feel comfortable that their property is in good hands, and for tenants to feel comfortable in their home. Luckily we've been assigned Nicole D. who so far has ticked all the above boxes. Responsive, courteous and seeking good and swift solutions. So far due to this positive (albeit short) experience with Nicole we give hamptons high recommendation and will provider further reviews as time passes and we have more extensive experience with them. Good start, keep it up.
5/5
TrustpilotPatryk Lehmann - Property Manager
Patryk Lehmann became the property manager for the flat that I let out earlier this year. I have been very pleased with the support he has given me in that role. He is very professional, very detail oriented and quick to respond to my queries - which as a landlord, I really appreciate. Well done Patryk.Best regards, Chris Hill - landlord
5/5
TrustpilotHamptons Property Management - Brilliant
Hamptons Property Management takes away any problems we have had with our multiple properties for the past 9 years. Elizabeth and Alex sort out any issues with minimum of fuss and really go the extra mile. We are more than satisfied as they are extremely professional at the same time having a very friendly attitude, and would highly recommend them.Linda in Chiswick
Thank you for leaving us a review. We are delighted to hear you have such a long standing and positive relationship with Alex and Elizabeth, we look forward to sharing your feedback with them.
5/5
TrustpilotWe wish to extend our thanks to Andrew
We wish to extend our gratitude to Andrew who does our work here - he is one of the most conscientious people I have met - he spent hours looking for the kitchen handles and didn’t need to but did and he also did an amazing job on our gate today also - no job is ever too big for him and he is always willing to help out - an amazing asset to your contract team - we would not want anyone else working here for us for sure - please pass on our thanks to him for his attention to detail approach and his help
1/5
TrustpilotI was a tenant and am still awaiting deposit…
I was a tenant and am still awaiting my tenants deposit after a month. Appalling excuses for delays and slippery staff. Promised payment (again and again) by and nothing. Had to take out grievance with Tenant Deposit Scheme, which means they can keep money for another 6 weeks. BEWARE
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotTaylor Hurley-Harrison
Taylor Hurley-Harrison is our Property Manager and has been very helpful in handling and solving all kinds of problems. She is a big win!
5/5
TrustpilotJocelyn and the team at Hamptons have…
Jocelyn and the team at Hamptons have been great to deal with whilst they manage a 3 bed apartment in Kemptown. Always friendly and efficient, I highly recommend!
1/5
TrustpilotAwful customer engagement.
Terrible service from a buyers perspective dealing with the Cirencester office. Made an offer and absolutely no feedback even after chasing them.
5/5
TrustpilotHamptons property management service - Shahena Ali
I have been with Hamptons property management for close to 6 years and year after year I continue to receive consistent professional service. In the past year, Shahena Ali has handled my property and she again has proven to be an extremely reliable account manager who is courteous, punctual and very well organized. All in all this gives me great confidence that my property is in the right hands.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hamptons Totteridge and Whetstone Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnet.
