Dexters Hendon Estate Agents Barnet reviews

★★★★★ 5/5

Google

We instructed Dextors to sell our property. Very professional service. We'd especially like to give our thanks to Rafi Gamliel for all the hard effort he put into this. Very friendly and super helpful - he even helped out with the heap of paperwork the which the solicitors require. My family has been very impressed with his professional and courteous attitude.

Nehal · 24 September 2024

★★★★★ 5/5

Trustpilot

Outstanding Service

My husband and I had a great experience with Dexters Estate Agents and wish to express special thanks to Sr. Lettings Consultant, Amy Butler for her energy, enthusiasm and patience in escorting us to property viewings and answering all our many questions. Her warmth and helpful attitude made the stressful process of trying to find a new place into a pleasant one. Amy is truly an asset to Dexter's

Charlene · 7 May 2024

★★★★★ 5/5

Trustpilot

Great service from Vanessa at Acton Dexters

I had a very positive experience working with Vanessa, a property manager at the Acton branch of Dexters who efficiently organized contractors for my flat. Communication with Vanessa was excellent as she promptly addressed my questions and concerns, and kept me informed of progress. She also handled a tenant issue successfully in a timely and diplomatic manner.Based on my experience, I would recommend Vanessa at Dexters for her competence in contractor management and tenant issues.

Catherine · 5 January 2024

★★★★★ 5/5

Trustpilot

Great experience with dexters property team.

It has been wonderful experience with Dexters in our house hunting journey in London.Our thanks to Manager Corrin Hall, who helped us understand what was happening at every step of the transaction in our renting process. I would also like to make special mention of Mr. Steven, our property manager, for making us familiar with property and going through each and every of our query. Appreciate your help and looking forward to making this stay memorable.

Deepa · 13 December 2023

★★★★★ 3/5

Trustpilot

Dexters were great in handling the sale…

Dexters were great in handling the sale of my newly converted property by developers but the developers Jutlander turned into cowboys. And Dexters were keen to stay on the side of business rather than the experience of the seller. We are appalled by their lack of understanding of legal responsibility. They should be trying to put this right as Wimbledon is a small area and it’s a community connected. We can hamper further sales simply by word of mouth. Only 3 weeks in and I feel we’re having a cowboy experience (3xflats). I don’t think the developers were experienced enough to understand that by law they are considered developers and that there is a defects period. We have only just moved in. Little action on serious things.

Donna · 26 August 2023

★★★★★ 5/5

Trustpilot

Always ask for Nadia, she’s a star.

Always ask for Nadia, words cannot describe her tenacity in securing your dream property. After having to deal with a bunch of bumbling agents for months on end and getting nowhere, dealing with Nadia was a breath of fresh air. She was on the ball from day 1, she literally got me, the perfect flat in 3 days of our first conversation. 10 min walk from bank station, unheard off. She’s absolutely brilliant. She even put in so much time after hours to make sure things run smoothly, she was unbelievably helpful, charismatic, and just genuinely stunning all round. Definitely recommend.

Hamza · 25 August 2023

★★★★★ 1/5

Trustpilot

Waste of Time

I was looking for a flat to rent through Dexter. Even the agent has already got my account number for holding deposit and asked me to fill out an application, they still arrange viewings and turn the offer into a game of blind bidding. Unless you have endless time and unlimited budget, property search with Dexter is a waste if time.

Kcky · 14 September 2024

★★★★★ 1/5

Trustpilot

A Highly Troubling Experience

A Highly Troubling Experience Navigating life in a foreign country comes with its own set of challenges. Unfortunately, my encounter with Dexters Marylebone significantly exacerbated these difficulties. I placed my trust in them by investing my funds, only to find myself in a situation where my money was held without any transparent explanation for more than a month.To compound the issue, obtaining a refund has proven to be a reluctant and frustrating process. This dire circumstance forced me to abandon my aspirations of pursuing my lifelong dream course as a student in the UK, as I lacked both accommodation and the means to secure an alternative option.What adds to the distress is the underlying sense of discrimination I encountered throughout these interactions. Anticipating a reception of respect and impartiality as someone from a different nation, I instead faced bias and disregard. It is disheartening to witness such attitudes persist in our contemporary world, especially within professional contexts.My association with Dexters Marylebone is something I deeply regret. My earnest wish is that fellow international students and individuals exercise caution and opt for a more reputable and all-encompassing service provider. Prejudice has no place in our global society, and any company that promotes or tolerates it should be held answerable.

Joash · 20 August 2023

★★★★★ 5/5

Trustpilot

Team member Donalina Gargrupe has been…

Team member Donalina Gargrupe has been excellent honestly beyond helpful for an issue I had! She was great with communicating with me and providing me with the help at a really stressful issue and helped me worry less and guided me to sort it all out and honestly the stress was lifted once she organised and helped me out honestly Thankyou Donalina ! You are a star ⭐️ I really really appreciate your help !

Chloe · 19 December 2023

★★★★★ 5/5

Trustpilot

I have been renting with Dexter for…

I have been renting with Dexter for over 3 years, I have been very happy with the team. The management office as been very helpful always trying to find solutions and always trying to give 100% customer satisfaction. Thank you Remi for helping me, you have been wonderful. You have been amazing you are a great asset for Dexter!!! Keep up your good work.

Irene · 23 July 2024

★★★★★ 5/5

Google

I recently completed the purchase of my first home with Douglas Martin and I can't recommend them enough. The service was impeccable from start to finish. Nick was initially my main point of contact and he was really helpful throughout the entire process. As the transaction progressed i was assisted by Felix and Isabella who were so helpful and very professional. Thank you to the entire DM team for making the process so smooth and seamless!

Jenna · 24 November 2023

★★★★★ 1/5

Trustpilot

Review for Dexters Marylebone:

Review for Dexters Marylebone:⭐️☆☆☆☆ - Extremely DisappointedDexters Marylebone is, unfortunately, a prime example of a company that prioritizes revenue over customer experience. My interactions have been characterized by a sheer lack of assistance and an apparent disinterest in addressing client concerns.The only time I ever heard from them promptly was when they were seeking payment. Beyond that, reaching out to them for assistance was an exercise in futility. Despite numerous attempts to communicate my issues, I was met with repetitive and empty promises of callbacks that never materialized.Having to call a company multiple times for a resolution is one thing, but being blatantly ignored on 50 separate occasions is inexcusable. Such a business model, which appears to lack basic customer service principles, is both baffling and deeply frustrating.I regret placing my trust in Dexters Marylebone and hope others will consider my experience before deciding to engage with them.

Grant · 14 August 2023

★★★★★ 5/5

Trustpilot

WOW I can't tell you how good Andrew…

WOW I can't tell you how good Andrew Stavrou is at Dexters East Dukwich. Ultimate professional, keeps informed (most important) and selects clients who match expensive properties with the perfect client ! Cannot fault the research and the friendly professional enthusiasm which resulted in a sale that no other Estate Agent could achieve on our behalf. Would highly recommend him and Dexters should be proud to have him !!

Brenda · 19 April 2024

★★★★★ 2/5

Trustpilot

The overall experience is not good

The overall experience of dealing with Dexters estate agents is not very pleasant. I was looking for a new apartment to rent and after viewing the property sent in my offer on the apartment. First of all, I do not understand why they need my card details straight away - even when there is no certainty about which of the offers the landlord would choose. In my experience, it is not needed when dealing with other estate agents, up until the point your offer is accepted. What is more, I was not very pleased to receive phone calls asking whether I would want to offer more money for the property and confirming whether my reply is indeed "my best and final offer". Thirdly, never hearing back from the agents as to the landlords decision and just having to guess that since no one had bothered reaching out it meant I did not get the apartment. Overall experience is quite poor. There is definitely a sense of them trying to get the most out of you and not bothering to provide good service.Now that I have guessed that my offer was not successful, I am even more unhappy about the fact that they still keep my card details for no reason whatsoever.

Luba · 2 August 2023

★★★★★ 5/5

Trustpilot

Dexters Surbiton

I called Dexters Surbiton to help me finding a 2-bedroom flat to let. Ms Hope was not only very professional, but also very trustworthy and available (all day long, plus evenings and Saturdays). She understood my needs, she helped with the viewing, with the negotiations, and with the tenancy agreement. She kept me up to date step by step, and she really went the extra mile to help me. I'm very appreciative for that. Within a week, I had a new home.

Nicolette · 2 August 2023

★★★★★ 5/5

Trustpilot

Women's Power

As a first time foreign buyer, I'm impressed by the power of women at Dexters. Carmen using her4 decades profound knowledge of Southern Westminster housing market led the way to a mutual beneficial success. Niamh is responsive and honest. I felt completely taken care of and my concerns were addressed with genuine empathy. Well done ladies.

Zheng · 18 November 2024

★★★★★ 5/5

Trustpilot

Review for Monika Piszczyk, Property Manager

Even though Dextors was aware of several fixtures requiring repair for the past few years, the situation changed when Monika Piszczyk, the Property Manager, took charge. Thanks to her exceptional communication and understanding, we have now made progress in addressing these issues. I am thankful for her dedication and support in helping me to maintain the apartment that I cherish living in.

Jacquline · 14 August 2024

★★★★★ 5/5

Trustpilot

Thanks to Anthony Grundy for excellent support

I want to thank Anthony Grundy for the excellent property management support he has given me as a landlord. Anthony is meticulous in paying attention to the details of property management, which can be quite complex in the modern era with all the regulation that surrounds lettings these days. He has the experience to anticipate potential problems and pre-empt them so that things run smoothly. On top of that, he is patient in carefully explaining the ins and outs of a particular situation, and why a certain course of action is advantageous. I would certainly recommend him, and Dexter's more generally, to anyone who is seeking help and support with letting their property.

Ben · 20 July 2023

★★★★★ 5/5

Trustpilot

Renting through Dexters. Quick help

We have been renting through Dexters for 2 years already and we have had a very positive experience. Their team is generally responsive and quick to help when needed. Recently, when we faced an urgent issue with building access. Rachel Bedwell stepped in, coordinated with our landlord and building management, and resolved the matter quickly and professionally. Great service, thank you!

Agata · 12 October 2026

★★★★★ 5/5

Trustpilot

Thank you Monica

The inspection of my flat was carried out by Monica Piszczyk. I was impressed by her professionalism, which she matched with due understanding for long tenure, I have been in my flat for what will be 20 years in November and past experience has not always been as positive. The only issue I reported was dealt with swiftly and with complete satisfaction.

ROSALEEN · 18 February 2026

★★★★★ 5/5

Trustpilot

Great Agent

Just wanna say Archie from Dexter surbiton has been very patient and helpful in all ways possible. My mum is registered blind and some agents have given us properties hard to access .Archie has been nothing but supportive. He takes his time to explain why and how you have to go through certain procedures. Communication level is 10/10 .

Tarie · 25 September 2024

★★★★★ 1/5

Trustpilot

Bad Service

We got assigned to Sam after Hadrick gave us a favourable decision from the Lanlord and left the organisation, then it went downhill from there. Sam was hard to reach and would give conflicting information. We went through a thorough reference check. For about a month we went through the rigorous checks and according to Sam, all references checked out. He said it was due to finances. We gave more information and proof of adequate funds and offered to pay 3 to 6 months rent in advance. We were honest and forthright, then he came back to say that the Landlord said no. We don’t know what game they were playing but it would have been nice if Dexters had told us from the beginning that they wouldn’t give us instead of stringing us along for a month. I found Sam most unhelpful as he seemed to always not know or wasn't sure or he would quote the wrong figures which were quite demoralising as these are very serious issues. At first Landlord said no, then he said yes then he said no again. What really happened? We were treated so unfairly. This flat was for my elderly mum but this has caused her emotional turmoil. Piece of advice - be forthright from the beginning and no one would feel bad. It really shouldn’t have gone that far knowing it wouldn’t be favourable to us after being told 'yes' for one month. We had a credible guarantor whom you asked to produce another guarantor. What then is the point of getting a credible guarantor? Just be honest and don’t trick people. You gave us false hope and kept us waiting :(

Olu · 17 July 2023

★★★★★ 5/5

Trustpilot

Worked with several Dexters branches…

Worked with several Dexters branches for coming on year and half now , found them to act quickly and efficiently in marketing rentals. I’m writing review to give recognition to Kier Marie Howard as well as Christian Pengelly whom support on Maintence of the flats I have with dexters, their work has been a real credit in keeping both tenants and landlord happy. Thank you

Customer · 16 September 2026

★★★★★ 5/5

Trustpilot

Carl is assisting us with the…

Carl is assisting us with the refurbishment of our property and has been good to deal with. He is always on the end of the phone and if missed he responds in a timely manner. Carl has been really helpful in arranging quotes and contractors. He is always happy to help and a pleasure to deal with. Thank you.

Marc · 23 September 2024