Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAppalling service from the Kingston…
Appalling service from the Kingston branch who we have been paying to manage our property whilst we are overseas. Late rent payments, incompetent contractors, overcharged, property damaged+++ by tenants and zero support/ advice/ resolution from the management team. New tenants have had a terrible service also. Very disappointing. We will never use Dexter's again.
Zoe · 8 November 2022
Agent replied · 25 October 2024
Dear Zoe, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleDexters manage my rental property and have recently successfully let it and found new tenants. Overall the service has been great. They are very responsive and efficient. Great service
Nikhil · 26 July 2024
Agent replied · 23 November 2024
Dear Nikhil, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have been my agents to buy, sell and manage
Dexters have been my agents to buy, manage and sell flats for over three years now. For property management their team notably Edward Brodkin and Negin Nasiri have always gone over and above to manage my properties exceptionally. Can not reccomend them enough!
Ajay · 10 October 2023
Agent replied · 25 October 2024
Dear Ajay, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotEfficient and helpful service
Dealing with Dexters was organized,we always referred to Petros Giorganios(Senior property Manager) who was very kind and helpful.He always responded to our calls and took it immediately into consideration and to give us the best service
IBRAHIM · 14 March 2024
Agent replied · 25 October 2024
Dear Ibrahim, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotDexters estate agents Kew are the worst…
Dexters estate agents Kew are the worst estate agents I have ever dealt with. Don’t assume they will follow professional standards. I am amazed at the good reviews -sounds like a different company. Not a good experience.
Michael · 21 February 2024
Agent replied · 25 October 2024
Dear Michael, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Kingston Branch
Mr. James Antonio, sales agent Dexters of Kingston branch has been an amazing employee.He has been very professional, prepared for the job, ready to help with all the requests and questions about the property.The whole team, Manager Connor and Mr Graham (Mortgage Advisor) were all ready to extend a helping hand to secure a mortgage. Keep up the good work guys.
Andromeda · 25 November 2021
Agent replied · 25 October 2024
Dear Andromeda, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 4/5
TrustpilotVery slick and professional
Very slick, professional service. They lose a star for increasing management fee from 9% to 13% when they took over local estate agent...For many years, my property was managed by Myra, who was very approachable and competent. Always responded to queries promptly.
David · 26 October 2023
Agent replied · 25 October 2024
Dear David, Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Service
Erjon at Dexters Hackney and Danilo, the Property Manager at the Shoreditch branch, have been super useful. The move in process was so quick an easy, se house was extremely clean when we got it and we couldn’t be happier. Thanks guys!
Simona · 26 October 2023
Agent replied · 25 October 2024
Dear Simona, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Tea
★★★★★ 5/5
TrustpilotProfessional service and smooth purchase
Great professional service. Helped with the purchase of a property. Good experience. They were very helpful, and always responded in a timely manner and made the whole transaction go smoothly. Thanks Alistair and Connor for your assistance
Bilal · 30 November 2022
★★★★★ 5/5
TrustpilotDexters is very helpful
Dexters is very helpful, providing immediate and efficient support for maintenance issues.
Chulin · 19 February 2026
★★★★★ 1/5
TrustpilotWORST OF THE WORST
Just a reminder to everyone out there that Dexters is the worst property agents in the world. They are bullies and an extremely unethical organization. truly the worst of the worst.
Dian · 12 June 2024
Agent replied · 25 October 2024
Dear Dian, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotPam and Barry from Central Property…
Pam and Barry from Central Property Management are to be congratulated.We were having some problems in our apartment (heating and electricity) but Pam and Barry resolved all the issues with great professionalism and very quickly. Thank you both very much
Salvador · 4 December 2023
Agent replied · 25 October 2024
Dear Salvador, Thank you for taking the time to leave a wonderful 5* Google review. Pam and Barry will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat customer service
Danilo helped me sort out a couple of issues with my apt in matter of weeks, I’m constantly travelling so it’s difficult to arrange visits but they always do their best to accommodate my requests according to my schedule. Professional and reliable!
Michela · 17 October 2023
Agent replied · 25 October 2024
Dear Michela, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHollie was very nice and easy to…
Hollie was very nice and easy to contact.All wentcwell and smooth
Yaniv · 22 February 2022
Agent replied · 25 October 2024
Dear Yaniv, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI would highly recommend using Dexters…
I would highly recommend using Dexters as your Estate Agents to buy or sell. I engaged Dexters to sell my previous property and worked closely with them to find my current property. The team are driven and determined. I have always found them to be professional and reliable and would suggest they are worth every penny of their fee.
Anna · 18 February 2022
Agent replied · 25 October 2024
Dear Anna, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotEmma and Verity
Emma and Verity have both been very supportive in bring my sale to a successful conclusion. They have been very responsive to all communications. Their interpersonal skills have been very good interacting with buyer and seller, their solicitors and with the mortgage broker.
David · 19 September 2023
Agent replied · 25 October 2024
Dear David, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotIt’s been long time I was with Dexter.
Hasen · 20 March 2026
★★★★★ 5/5
TrustpilotHappy all round!
Myra at Dexters has handled the management of our two flats for over 15 years, has been responsive, professional, easy to work with and found solutions to problems easily. There have been no complaints from tenants either . Happy all round.
Madhvi · 31 October 2023
Agent replied · 25 October 2024
Dear Madhvi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you to all at Dexters Lettings
In 23 years of letting my house I have never had a complaint to make. Everyone has been very friendly and exremely helpful.Donalina and Annie before her have been brilliant
Marion · 17 June 2024
Agent replied · 25 October 2024
Dear Marion, Thank you for leaving a 5* review. We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GooglePaul was very helpful, communicative, and efficient throughout the entire housing process which really made it a breeze. He was happy to answer any queries we had, big or small, and was always accessible. We can definitely recommend Paul and Douglas Martin!PositiveResponsiveness, Quality, Professionalism
Js · 24 November 2021
★★★★★ 5/5
TrustpilotThanks Natasha and Team
Natasha and her Team have been managing our apartment in London for some time now, and we've always been happy with the service - professional yet friendly and approachable, any issues have always been promptly addressed. Thank you, Dan & Silvia
Dumitru · 25 October 2023
Agent replied · 25 October 2024
Dear Dan & Silvia Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilothelpful advice to those new to the area
My partner an I were moving to London for the first time and were struggling to find a nice flat, in an area we liked. I found that our agent at Dexter's ( Lauren Evans ) really helped support us find somewhere we liked and the journey of actually letting it, while being a joy to talk to.
Ross · 9 March 2022
Agent replied · 25 October 2024
Dear Ross, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGeorgia Windess - the most profesionism and dedicated person I ever meet, highly recommended for dedicated and helpful in find propriety!🔝 …
Alexandra · 24 October 2024
Agent replied · 23 November 2024
Dear Alexandra, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotSeamless Service
I rent out an apartment in the Isle of Dogs and always get great support from Natasha and Saad and the rest of the staff in Dexters. In over a decade I have never had a complaint, the service works seamlessly.
Peter · 23 October 2023
Agent replied · 25 October 2024
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
