Trusted Agent profile Β· Barnet

Dexters Hendon Estate Agents Barnet reviews

β˜…β˜…β˜…β˜…β˜… Great

2,122 reviews across 3 platforms

18 Central Circus, London,, NW4 3AS, Barnet, NW4 3AS

Dexters Hendon Estate Agents's office in Barnet, at 18 Central Circus, is rated 4.3 out of 5 across 2,122 reviews on three platforms, including 264 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

264

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,856

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Barnet office, from every platform, shown as written. First names only.

5/5

Google

Would personally like to thank Rafi Gamliel at Douglas Martin. We managed to buy a house during the stamp duty holiday and the process was smooth. Extremely professional and friendly service and also really efficient in answering all of our queries for our purchase. I highly recommend Rafi - he showed us the property on the first viewing and took us all the way to the purchase and completion with regular updates. People say buying a house is stressful - but with agents like this, I found the experience to be the opposite. Highly recommend them!

R Β· 24 November 2021

1/5

Trustpilot

Way to pushy!

I chose not to use Dexters to sell my flat. The amount of hassle I got afterwards is unbelievable. I'm leaving this review as I just received yet another phone call asking if the sale has gone through. This is about the 6th call in 2 months, I have never replied any of them and they are still so pushy and disrespectful. Emails too! @Dexters - I just forwarded an email that I sent to our local Dexters for you.

Maura Β· 10 August 2023

Agent replied Β· 25 October 2024

Dear Maura, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Douglas Martin has a fantastic and professional team who made the securing and now renting of the current property we occupy an easy and smooth process. We could like to specifically mention Paul, who was friendly, kind and understanding. He went above and beyond the expectation and made the extra effort to ensure we understood what was happening and that any concerns were promptly sorted. Much like many of the other reviews, we highly recommend Paul and Douglas Martin.

Jacob Β· 12 January 2022

1/5

Trustpilot

Liars

Liars - complete disgrace.St John's Wood branch were selling a flat for my partner, found a buyer who was apparently ready to go, mortgage in place etc. After months of poor communication, they emailed stating the deposit was received and contract had been signed.However, this was found to be completely untrue. No response from the company, the agent is now apparently on leave, and no explanation from management. Months wasted and thousands in lost rent.Avoid at all costs and choose a professional company instead.

Chris Β· 7 August 2023

Agent replied Β· 25 October 2024

Dear Chris, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer

5/5

Trustpilot

Excellent service from Bailey

Bailey Strutton is absolutely superb! She always replies to emails and immediately, she is extremely polite, professional, and efficient.

Alina Β· 24 May 2024

Agent replied Β· 25 October 2024

Dear Alina, Thank you for taking the time to leave a wonderful 5* review. Bailey will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Jack - attentive and a pleasure to work with

We worked with Jack to find a new place and he was a pleasure to work with. He stayed in touch with us through WhatsApp, which was very helpful for me with my busy work schedule. Jack was attentive, sharp and positive 😊 Thank you for your help!

Ilona Β· 6 November 2021

Agent replied Β· 25 October 2024

Dear Ilona, thank you for your 5* review. We are thrilled to read that you had a positive experience and we hope we can assist you again. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Amazing service, highly recommend

The team at Dexters Wimbledon are absolutely brilliant and have been superb in the sale of our house. Simon came out to do the valuation and he was always on hand to help with any advice needed (even down to schools in the new area we are moving!). Billy and Verity have ensured a fast and smooth transition, keeping constant lines on communication and have been really great to enable us to have a really smooth and quick exchange. Everyone is super friendly and extremely professional. Thanks so much to the whole team at Dexters Wimbledon, highly recommend.

Natalie Β· 1 August 2023

Agent replied Β· 25 October 2024

Dear Natalie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our Wimbledon office, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Huge thanks!

Huge thanks to Billy, Verity and Connor for helping us find and land our dream home! They’ve been fantastic to work with and we couldn’t be happier or recommend Dexters Wimbledon more.

Diandra Β· 31 July 2023

Agent replied Β· 25 October 2024

Dear Diandra, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Garziana Doronzo

Garziana Doronzo is the manager of a property I own in London.She responsive, proactive and knowledge about the property and is able to solve problems that occur.Apoorva Vyas

Apoorva Β· 9 November 2023

Agent replied Β· 25 October 2024

Dear Apoorva, Thank you for taking the time to leave a wonderful 5* Google review. Graziana will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Exceptional service and highly…

Exceptional service and highly recommend the branch in Putney. Mr Dorian Terry kept me updated with all my queries and is a very pleasant person to deal with. Stands out from the rest out there I've previously dealt with! Thank you Dorian and the Putney branch

Joanna Β· 16 February 2022

Agent replied Β· 25 October 2024

Dear Joanna, Thank you for taking time out of your day to leave a 5 star review. Dorian will really appreciate your kind comments. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Hendon Estate Agents

I highly recommend Dexters Hendon Estate Agents. The team are very welcoming and professional. I dealt with Georgia in particular who is an absolute star! She was very efficient, always so helpful, very approachable and kept communication with me throughout my viewing process. Thank you again Georgia for all your help!

Izabel Β· 18 May 2024

5/5

Trustpilot

Zak was superb in keeping me informed…

Zak was superb in keeping me informed and selling my house in Muswell Hill amongst a difficult landscape. Well done to you and your team and I look forward to the next one.ThanksNick

NK Β· 27 June 2023

Agent replied Β· 25 October 2024

Dear Nick, Thank you for your wonderful 5 star review. Zak will be thrilled to read your kind comments. We look forward to seeing you in one of our offices again. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Alistair Maclean - Hampton office

Alistair was very efficient - working hard to ensure that everything went to plan and everyone was kept informed. Always polite and a pleasure to work with.

Anne Β· 27 November 2023

Agent replied Β· 25 October 2024

Dear Anne, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Benjamin Templeton at dexters Kentish…

Benjamin Templeton at dexters Kentish Town was very helpful.

Bailey Β· 17 November 2025

4/5

Trustpilot

Dexters - Dartmouth Park

I was in contact with Izzi and Sam the most and they were very helpful and professional. Sam helped me to chase the solicitor and it was a pleasure to be her client. She was always ready to assist.Deducting one star as I was referred to Leadenhall Law Group by Dexters and I went with their recommendation. The Exchange and Completion were completed on time however, my solicitor never replied to my emails, sometimes that would be for two weeks - even when I asked a question that was vital to my case (like what other information I needed to provide or what would be our time frame). At the end of the case, LLG overcharged me, they even double-charged some items on the bill, and when I raised that with them, they arrogantly told me I did not understand the bill, only to then admit they made a mistake and amended the bill (they overcharged me by approx. 700 GBP, quite a substantial overcharge on a bill of around 2500 GBP).

Kate Β· 28 September 2021

5/5

Trustpilot

Danny was very helpful and gave great…

Danny was very helpful and gave great advice

Miss Β· 13 November 2024

Agent replied Β· 25 December 2024

Dear Karen, Thank you for taking the time to leave a lovely review regarding Danny. Kind regards, Asma

5/5

Trustpilot

Outstanding rental property management

Dexters has been managing our rental property in Kew, Richmond for a couple of years and we are extremely satisfied. The entire team, especially the property management staff, has been professional, responsive, and a pleasure to work with. Marco Correia, in particular, has been outstanding. I highly recommend them as the go-to estate agents for renting a property.

Atossa Β· 13 October 2024

Agent replied Β· 23 November 2024

Dear Atossa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Dexters were a joy to work with.

Dexters were a joy to work with. They were instrumental in organising the sale in a complex and long chain. Aidan was so helpful in finding our property and Esta looked after us and kept everything on-track going above and beyond for us.

Steve Β· 20 June 2022

Agent replied Β· 25 October 2024

Dear Steve, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Yearly inspection.

I was visited by Donalina Gargrupe for my yearly inspection. I found her professional and friendly and she took note of some small outstanding issues. She gave me an update two days later and assured me that everything is being dealt with. I’m very impressed by her promptness and for keeping me abreast of the small repairs that need to be done. An excellent agent.

Sharon Β· 15 June 2024

Agent replied Β· 25 October 2024

Dear Sharon, Thank you for taking the time to leave a wonderful 5* review. Donalina will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

We have been using Dexters in Richmond…

We have been using Dexters in Richmond for lettings for a number of years, they have great staff who will go out of their way to help with any circumstances, thank you Cadi, Chanel, Alex & Alex for all your help and all the rest of the staff involved. Would highly recommend.

Gill Β· 11 November 2020

Agent replied Β· 25 October 2024

Dear Gill, Having read your review, we would like thank you for your feedback about our Richmond Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Fast and helpful responses

Fast and helpful responses - Neil Plit has been excellent in helping us

Anthony Β· 23 August 2024

Agent replied Β· 25 October 2024

Dear Anthony, Thank you for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Olivier has been very helpful in…

Olivier has been very helpful in sorting out any queries we have with our flat. His speed and efficiency have meant issues have been resolved quickly.

George Β· 12 December 2023

Agent replied Β· 25 October 2024

Dear George, Thank you for taking the time to leave a lovely review regarding Olivier. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Nabeel in Dexters is an excellent…

Nabeel in Dexters is an excellent Senior Property ManagerWhen I had an issue with some tenants he went out of his way to investigate and resolve fairly. In these days of standardised emails and lack of interest /service it is fantastic to know someone who takes pride in their work and follows up. Great to find someone who is happy to talk or help and give a Service

John Β· 17 April 2024

Agent replied Β· 25 October 2024

Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Nightmare

Absolutely awful. You update one and less than a hour later another will chase for an update. It was apparent that they were not communicating with each other which resulted in sharing similar information with different agents slowing down the process. When communicating information to the agents they will repeat the same questions which clearly showed a lack of professionalism and attention to detail. The agents will also bombard you with a constant influx of emails and phone calls. While I understand the importance of staying informed, the excessive frequency of their communication became overwhelming. It felt as though I was being inundated with updates that could have been consolidated or provided in a more organised manner. This constant barrage of communication often left one extremely frustrated, as it seemed like the estate agent lacked a clear understanding of the conveyancing process and time it takes to buy a house as there is often more parties involved. Agents also had a habit of agreeing to things with out communicating the same, this lack of consultation only caused further problems. Liz widdicombe was a nightmare to deal with, ever heard of personal space? You must not have many friends considering how you blow up peoples phones and inboxes if they do not respond to you straight away. It was very obvious the agents lacked understanding of a property transaction and was apparent that they were just greedy for the commission no regard for the those involved in the process.

Sal Β· 11 July 2023

Agent replied Β· 25 October 2024

Dear Sal,I am concerned to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Dexters Hendon Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Dexters Hendon Estate Agents won Trusted Agent in The Trusted Agent 2026 awards.

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