Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGeorgia has been extremely helpful throughout our property search. She communicated clearly, provided accurate information about each listing, and was always patient with our questions. I genuinely appreciated her professionalism and the effort she put in. Thank you, Georgia and Dexters Hendon, for your support and guidance.
Rachel · 20 November 2025
★★★★★ 5/5
TrustpilotDexters in Kingston, best letting agent!
Been with Dexters in Kingston Upon Thames for over 6 years now and can't say nothing less good. They are an amazing team overall, always ready to help when needed. They actually care for their tenants. Special shout out to Lucy Curtis, who takes the "dealing with the letting agency" to a whole different level, with a very personal and caring touch.Thank you Dexters Kingston for having us for this 6.5 years!
Marta · 12 June 2023
Agent replied · 25 October 2024
Dear Marta, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lucy, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic service - E8 Hackney Office
Fantastic service! Always so responsive and friendly. They did some fantastic negotiation on my behalf. Head and shoulder above any other estate agents I’ve ever come across. Everyone was excellent but special thanks to Sami and Will, the practice manager, who worked tirelessly on my behalf and were always ready with great advice for a tricky transaction.
Marsha · 23 May 2024
Agent replied · 25 October 2024
Dear Marsha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Performance
We’ve been in the same company since we’ve started letting our property in Wapping. Natasha Bedenik has been consistent with her communications with us and the overall condition of the flat. She truly cares about her work and the satisfaction of both parties. We never had an issue with Natasha and we thank her for her excellent performance in managing our property since 2015. Allan & Laurent.
Ivan · 23 October 2023
Agent replied · 25 October 2024
Dear Ivan, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPositive and professional experience
In a situation which by nature is high stress and emotive (especially during current market), Dan has been nothing but brilliant with us throughout. Personable, high level of communication and made himself available to us right the way through- a real contrast to some who I have been involved with in the past. We are very appreciative of the positive and professional service and experience we have had with Dexters.
Millie · 7 August 2023
Agent replied · 25 October 2024
Dear Millie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWhile we couldn’t quite find the…
While we couldn’t quite find the perfect match, Katie from Dexters in Chiswick was incredibly helpful during our property search. In fact, we think she might just be the best agent in the world! Her dedication and support were invaluable throughout the process. If you’re on the hunt for a property and want an exceptional agent, Katie is the one to turn to
Emre · 21 January 2024
Agent replied · 25 October 2024
Dear Emre, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
Trustpiloti'm very grateful to our property…
i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.
Miola · 14 May 2026
Agent replied · 25 May 2026
Dear Miola, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleWe can't thank Jim Fryer enough for helping us find the perfect home! From start to finish, He was professional, attentive, and truly listened to our needs. Jim has an excellent understanding of the market and provided valuable insights that made the process smooth and stress-free. He was always available to answer our questions and went above and beyond to ensure we were comfortable every step of the way. His attention to detail and commitment to finding us the right home really made a difference. We highly recommend Dexter and Jim.
Thank you.
Eranga · 19 October 2024
★★★★★ 1/5
GoogleWhilst we sold through Dexters Hendon we had to take a massive loss to the original valuation. If I hear ever again “your house is only worth what someone wants to pay” I will go and make a ridiculous offer!! We asked George to be upfront and honest in his appraisal and he assured us he was giving us a true valuation more than once. Yet within 2 weeks he called and asked us to drop £75000! Yes £75000 it just so happens that Dexters have meetings and in those KPI (key performance indicators I have been told this by someone who used to work for them , they need to get the price down. As we had found the house we wanted we ended up dropping £100,000 . There is nothing in my opinion honest about the valuation initially given by George, they just want the commission and that is it, I wonder why estate agents have the reputation they do. I would strongly take anything they say with a pinch of salt quite frankly I can’t say what I think on here. George simply did not care about us, and that’s my opinion. Disgusting. Stay clear if you are selling unless you are prepared to drop massively very quickly.
Zarina · 15 October 2024
★★★★★ 5/5
TrustpilotDexters Tooting are brilliant
We just sold our home with Dexters Tooting and they were incredible from start to finish. I was wary about estate agents generally but Dexters quashed all my doubts immediately. They offered us a very competitive valuation and a great rate and they were so quick to set up photos and organise viewings. The sales team were courteous and informative throughout when organising viewings - giving us plenty of notice and being very communicative. Big shout out to Margaux who managed our sale and Esta who progressed our sale with the solicitors - incredible communication and speed throughout the process. Dexters Tooting are giving estate agents a great name - would recommend in a heartbeat!
Peter · 16 August 2022
Agent replied · 25 October 2024
Dear Peter, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tooting office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMyra Mettam has been my point of…
Myra Mettam has been my point of contact with both Sebastian Roche and Dexters for the last few years. She has always been pleasant, polite and professional when dealing with any issues that may have occurred when letting out our property. We have not had any issues with our tenants that have not been resolved seamlessly through the ministrations of Myra. Thank you Myra very much!
Jane · 28 October 2023
Agent replied · 25 October 2024
Dear Jane, Thank you for taking the time to leave a lovely review regarding Myra and Sebastian. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIf you're looking for a place, look no further ahead. Georgia was very responsive, knowledgeable, and patient throughout the entire process who found me a place with requirements that I wanted. I would definitely recommend her services to anyone looking for a rental in the area.
Mukarram · 9 November 2024
Agent replied · 23 November 2024
Dear Mukarram, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
TrustpilotI purchased a property with Dexters…
I purchased a property with Dexters Westbourne Grove recently and the general experience was a nightmare for both myself and the agents. I worked with Charlie who was FANTASTIC - he actually managed to save the sale at one point through amazing negotiation skills. I feel like Charlie went above and beyond to get this deal through and he kept me up to date regularly even outside of office hours which I was extremely grateful for. When the time comes to sell this property I will be calling Charlie specifically to handle it :)
Georgina · 27 July 2022
Agent replied · 25 October 2024
Dear Georgina, Thank you for your 5 star review, and mentioning your experience with Charlie in our Westbourne Grove office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service from Richmond branch
Dexters Richmond went above and beyond to assist us in the process of selling our flat. They provided great advice, found potential buyers quickly and were very active in the conveyancing process to ensure our sale got over the line. Would recommend their services for any property sale.
K · 5 October 2024
Agent replied · 23 November 2024
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleI wanted to say a special thank you to Paul Segal for being such a great host and agent, showing us around. He was very friendly and honest. Me and my partner loved that about him. The property we visited was beautiful but with Paul’s great personality it really got sold. Thank you Paul.
Sophie · 26 June 2024
Agent replied · 23 November 2024
Dear Sophie , Thank you for taking the time to leave a lovely review regarding Paul. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros was exemplary…
Petros was exemplary during his recent inspection of our apartment. He was friendly and professional which put us at ease, while his respectful approach to our space was truly commendable. When we brought a burnt-out light bulb to his attention, he promptly arranged for an electrician to replace it, ensuring everything was in perfect order before leaving.
Nathan · 30 April 2024
Agent replied · 25 October 2024
Dear Nathan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 2/5
TrustpilotWorst experience with the agency
Worst experience with the agency, I decided to move out the apartment earlier because living conditions were unbearable. As such early tenancy move outs require a penalty, I was told by an agent a sum and that it is a fixed amount regardless if they will find a new tenant or I will, the total sum stays the same.Come to find out 2 months later that this in fact was not true and I could’ve saved almost 2K if I found a tenant myself. Agent was denying ever saying those terms to me to the point it was easier to pay the sum than start the negotiations with big agency. Would not recommend to use them or be very careful with every communication and have it crystal clear via emails.
Aigerim · 19 July 2022
Agent replied · 25 October 2024
Dear Aigerim, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSuperb Team at the Tooting Branch!
The Tooting branch have been excellent from start to finish with the sale of my Grandmother's house. It was a very tough period of time for myself and had felt very daunting. From the day I met with Gaz and worked through the sale alongside Esta and team they have been so supportive, professional and all round superb. The team are very down to earth and provide an excellent service. Esta has been fantastic and kept me up-to-date at all stages throughout, which made this process a smooth transaction. I wish Esta and the team all the best and would 100% use Dexters again. Thank you! :)
ML · 15 July 2022
Agent replied · 25 October 2024
Dear Mary, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tooting office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommend the Tooting team
We have been delighted with the service we have received from the Tooting team while selling our house. First off they valued the property higher than other agents and were confident they could achieve near asking, which they did before the property even hit Rightmove! Between accepting an offer and exchange the regular updates from Esta was greatly appreciated and made sure everyone kept on track. Thank you Gaz, Alice, Esta and team - you’ve been a pleasure to work with!
Lyndsey · 4 July 2022
Agent replied · 25 October 2024
Dear Lyndsey, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe recently purchased a flat through Douglas Martin. Rafi was the agent dealing with our purchase and we couldn't fault the service we received. Rafi replied to emails quickly, answered all our many questions in a friendly and professional manner and we wouldn't hesitate to recommend him and Douglas Martin to our family and friends. A first class, personal service from beginning to end.
Susan · 24 November 2023
Agent replied · 23 November 2024
Dear Susan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rafi, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently completed the purchase of my first home with Douglas Martin and I can't recommend them enough. The service was impeccable from start to finish. Nick was initially my main point of contact and he was really helpful throughout the entire process. As the transaction progressed i was assisted by Felix and Isabella who were so helpful and very professional. Thank you to the entire DM team for making the process so smooth and seamless!
Jinan · 10 December 2022
Agent replied · 9 December 2024
Dear Jenna, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Monika
Thank you Monika To help us to sorted the issue with the roof leaking.She is very professional and very helpful and contacted us all the time.And send the subcontractors to repair the roof and renovate the flat paint the ceiling. wall and change the floor.Thank you very much for the hard work you done for usMany thanks I really appreciate
Cristinel · 20 February 2024
Agent replied · 25 October 2024
Dear Cristinel, Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
★★★★★ 2/5
TrustpilotThey just don't care
Everything was fine and then we moved in. Loads of issues loads of non working or non closing doors. The fridge that was supposed to be replaced has never been replaced. All the emails have been ignored and no maintenance work has been done. Leaking roof makes living in 1 room impossible but the emails are being ignored. Calling them you only get a question how bad is it??? What do you mean how bad is it??? So for over a year there has not been any help from them. But they expect you to jump as soon as they need something. I hope its only this branch that is so incompetent and others are better.....
Ed · 27 June 2022
Agent replied · 25 October 2024
Dear Ed, Thank you for your feedback, we are sorry to hear what you have experienced. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotEmma Kilpin at Dexters was so helpful…
Emma Kilpin at Dexters was so helpful to me in purchasing my new flat. She has great, soft people skills and works in a most customer-centred way. Everyone knows that you can get a lot of fluff and flannel from estate agents. Emma is a little different in that she does not seem fearful or avoidant of telling the truth.
Nicolas · 16 February 2024
Agent replied · 25 October 2024
Dear Nicholas, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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