Every review we hold for the Bargoed office, from every platform, shown as written. First names only.
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5/5
GoogleThanks to Chris and Claire for their excellent service from start to finish. Finally there and house sold! Thanks for the chasing at the end and keeping me up to date throughout, most stressful thing ever but you helped taking most of that away making it a smooth transition. New chapters ahead! Thanks both βΊοΈ
Rhiannon Β· 3 April 2026
Agent replied Β· 17 April 2026
Thank you very much for your custom and kind feedback, we are glad you are happy! :)
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5/5
GoogleWe purchased a property from New Horizons..our personal experience with Chris and Claire was excellent, they were friendly,knowledgeable and professional.
Any questions we had were dealt with immediately,communication was outstanding
There were no issues and the sale ran very smoothly .
It was a pleasure to deal with New Horizons
Carla Β· 13 April 2026
Agent replied Β· 17 April 2026
Thank you Carla, hope you love the new place! :)
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5/5
GoogleI canβt thank Chris and Claire enough for their support throughout the process of selling oir home. They were proactive, knowledgeable, and always available when needed. Their communication was excellent, I would happily use them again to sell or purchase a property π. β¦
Jamie Β· 11 April 2026
Agent replied Β· 17 April 2026
Thank you Jamie, hope all works well for you! :)
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5/5
GoogleClaire and Chris were really helpful and informative and a pleasure to deal with whenever we needed an update. Because of their help we now are living in our beautiful bungalow. Thankyou so much.
Tracy Β· 12 April 2026
Agent replied Β· 17 April 2026
Thank you Tracy, hope you love the new place! :)
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5/5
GoogleFriendly, helpful and efficient, communication was easy and quick and Chris and Claire made the whole process easy. Highly recommended.
Robin Β· 10 April 2026
Agent replied Β· 17 April 2026
Thank you Rob, much appreciated!
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1/5
GoogleAvoid these like the plague, terrible company, just a edit as too what problem I actually had dispite providing they application back, bank statements, I'd and everything that they request... They call a week later too say that the landlord had come too pick up the application and our application wasn't in this collection due too the failing to do the credit check in time despite having a week to get all this sorted and having everything you needed to do so, even day of viewing you expressed how you didn't expect the high volume of interested, and it just shows that because of the volume of applications handed in you failed too do all checks this also happened to a friend of mine viewing the same property, if your overwhelmed with applications you should employ more staff or pass it to a estate agent that can get the job done as it makes me worried can you actually manage multiple property's efficiently
Emma Β· 28 March 2025
Agent replied Β· 19 May 2025
For context this person isnβt happy because they werenβt successful in their application for a rental property, nothing to do with the service received.
Ultimately it is a landlords decision who they have in their property so this review is totally undeserved!
Please think before you leave reviews in future as you are damaging a companyβs reputation just out of spite. You could have said something when we spoke to you on the telephone but instead you were nice as pie then ran to the reviews!
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1/5
GoogleWould definitely avoid this company as a tenant they never do anything with repairs my home is full of damp and has even been deemed as unsafe for my child, the people there are extremely rude and only care about one thing getting they money I have now got in contact with my landlord directly who has agreed to sort my property and soon as my contract ends I will be going directly through him, I wish I could give 0 stars
Daniel Β· 24 March 2025
Agent replied Β· 27 April 2025
I think you have the wrong company, you donβt rent off us. Please delete this review.
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5/5
GoogleWe used New Horizons to sell my parents house. They were amazing and communication was superb.
We were kept up to date throughout and signposted suitable professionals where necessary to support the sale!
Would definitely recommend.
Mel Β· 10 April 2026
Agent replied Β· 17 April 2026
Thank you Mel, much appreciated!
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5/5
GoogleNew Horizons done a great job in marketing my property, Chris done amazing photography that really captured our home, Claire was always on hand and helped us every step of the way, I highly recommend them if your considering selling your home, you won't be dissapointed
Joy Β· 15 July 2025
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5/5
GoogleWe can't speak anymore highly of Claire and Chris. They were absolutely amazing with our house purchase. Sorted us a mortgage advisor as well. Thank you so much π β¦
Dom Β· 10 April 2026
Agent replied Β· 17 April 2026
Thank you Dom, much appreciated.
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1/5
GoogleVery creepy, kept telling me I was beautiful and asked me out on a date whilst I had my 2 year old son with me.
Showed me around a property in bargoed and felt on edge! Couldnβt wait to get out of there
Claire Β· 13 September 2025
Agent replied Β· 12 November 2025
Hi, Can you provide information on who you had the viewing with, what date & time please as we have no record of yourself viewing any of our listed properties and strongly refute your allegations. You can contact myself direct if you prefer on 07841916969 or contact our office 01443 555596
Thanks, Mike
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5/5
Googlethank you for your helpful information on the phone. the girl was so patient with me and answered all my questions. thats how all customer sevrice people should be. the man that showed me around was very polite and professional. i did not like the house and have bought one with peter alan, but this estate agent company has been the best i have dealt with.
Mrs Β· 13 September 2025
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5/5
FacebookExcellent estate agents ππ½ a massive Thank you to Chris and Claire, we wouldnβt have done it without you both. The best service throughout buying our first home π‘
Chloe Β· 11 May 2025
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5/5
FacebookUsed New Horizons for sale and purchase and cannot recommend them enough! Chris and Claire were so patient from start to finish and nothing was too much trouble. Not to mention the cheapest around! Thanks guys!
Chloe Β· 10 January 2025
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5/5
GoogleWanted to view a property with this estate agents because of my work pattern I found it very difficult, they went out of their way to make this possible for me and viewed the property within a couple of days π very professional service highly recommend viewing or putting a house on the market with this estate agents β¦
Claire Β· 13 September 2025
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5/5
GoogleAbsolutely superb from start to finish . Claire and Chris have helped and made it so much easier for me . I'd never choose a different estate agents
Clive Β· 15 October 2025
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5/5
FacebookI canβt thank you guys enough of how you dealt with my late mother in laws property sale. Always there to answer any questions I had , always kept us up to date throughout the whole process and you were both so friendly and understanding. Thank you β€οΈ
TanyaStar Β· 12 September 2024
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5/5
FacebookGreat staff, very polite,friendly and knowledgeable of the area. Does a good job of advertising and selling properties ,best agents around this area ,highly recommend
Kristina Β· 8 May 2025
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5/5
FacebookBrilliant team of Claire & Chris at New Horizons in Bargoed. Very helpful & professional throughout the sale of our house. Always happy to answer questions and help with the endless forms from the solicitors.
Excellent service and highly recommend
Meryl Β· 31 July 2024
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5/5
FacebookProfessional service being received managing our property portfolio and Sales. Highly recommend to anyone looking for a fair priced quality service
Michael Β· 16 October 2024
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5/5
GoogleVery friendly and helpful. Highly recommend.
T Β· 20 December 2024
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5/5
GoogleExcellent, friendly staff with good knowledge of the area.
Michelle Β· 19 May 2024
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5/5
GoogleVery helpful and polite,
Kelly Β· 19 May 2024
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5/5
GoogleRating only, no written review.
Jenny Β· 19 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.