Bridgfords Bamber Bridge Sales reviews

★★★★★ 1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026

★★★★★ 1/5

Trustpilot

Have reported manager to property…

Have reported manager to property ombudsman. Bridgfords agreed a one percent sale fee to sell grandmothers property. The branch manager, Tammi Moulton, then completed the sale contract on our behalf, changing the fee to 'percentage of asking price' without consent - leading to an increase in fee by hundreds of pounds. This is, of course, unethical, illegal and we are challenging this. Add this to poor service, poor marketing of the property, and poor attitude of the staff members, in particular Tammi Moulton, and I don't think it is possible to find a worse estate agent in Staffordshire. Needless to say, I would avoid using.

Gemma · 28 November 2024

★★★★★ 1/5

Trustpilot

Landlords (and tenants!) - avoid this agent

To use a phrase, Bridgfords / Countrywide are an omnishambles, when it comes to being a landlord's agent. Landlords - Do yourselves and your tenants a favour and choose a different agent. You will end up doing just as much work managing Bridgfords (actually Countrywide) as you would managing any issues directly yourself. Two particular incidents that wound me up were when they charged us for work done by a decorator, which the decorator later admitted was never carried out; and secondly after forgetting to charge a tenant for costs due to them, they charged us instead, after deposit refund - without agreement or notice (money they still refuse to refund).

Paul_reflects · 15 April 2026

★★★★★ 1/5

Trustpilot

Got bored of chasing them

Called multiple times to try and get a viewing booked in. Was told multiple times someone would call me back. Got bored of chasing them. They seemed far more interested in getting me to speak to their mortgage broker, and I hadn’t even viewed any houses with them yet! I have no idea how they manage to sell any houses. Quite clearly a load of sales people trying to hit targets and not actually that bothered about selling houses.

Kiwi · 15 April 2026

★★★★★ 1/5

Trustpilot

Conflict of interest

I was lied to by the manager of one of the branches when I put my property in their hands to manage and realised the tenant was friends with one of the staff, I challenged this with the manager, as soon as I realised and was told that she wasn't involved in that side of things, she very much was, she was lettings and quite possibly advised the tenant against me. It was a complete conflict of interest, one that has cost me dearly and I tend to take the matter further, I have already been in touch with ARLA. There was much more besides but this is the main issue.

Eds · 18 September 2024

★★★★★ 1/5

Trustpilot

Well what I can say! SHOCKING SERVICE.

Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!

REECE · 5 February 2026

★★★★★ 5/5

Google

This 5* review is for the Lettings Negotiator, James Barbuto, who has recently assisted us with some maintenance issues our tenants had raised. James went above and beyond to help us source a contractor and liaised between them and the tenants directly to resolve the issue. Throughout the process James has been polite, friendly and efficient. In particular, I have really valued his swift action and correspondence with us as landlords. I have felt that we have been kept up to date with the progress of the works at every stage. Thank you, James!

S · 24 October 2021

★★★★★ 1/5

Trustpilot

Absolutely shocking

Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a £400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated

Melanie · 8 April 2026

★★★★★ 5/5

Google

Thank you to all at the Bamber Bridge Branch, Efficient and very friendly after having my house on the market for over 12 months within 5 days of being with Bridgfords my house was sold, throughout the whole process I had no stress, worries or concerns I was kept up to date constantly. I couldnt recommend these guys enough!!! A special thanks to Jane and Daniel, good luck for the future in such difficult times. Thanks again Gaynor xx

Gaynor · 24 October 2021

★★★★★ 5/5

Google

Big thanks to Lauren, Amanda and Jane for making the purchase process as stress-free as possible. I found Bridgfords to be proactive and professional, and knew I could trust them in the driving seat whilst I had my feet up. We're all familiar with the stereotypical estate agent, so I was extremely pleasantly surprised here to find the opposite

Brad · 24 October 2023

★★★★★ 1/5

Trustpilot

Avoid

Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!

Horia · 4 June 2024

★★★★★ 5/5

Trustpilot

Holly & Nathanial @ Stockton Heath

I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything. Thank you for going above and beyond for me.

RL · 4 August 2026

★★★★★ 5/5

Google

I have just exchanged contacts on my property. I can honestly say that I found the whole team in the office extremely helpful and always responded quickly, Lisa and Olivia did viewings on my behalf and showed the house off to its best advantage. Jane the office manager was amazing when some difficulties arose and just sorted it out. I cannot thank them all enough.

Mark · 22 July 2025

★★★★★ 5/5

Google

Cathy was brilliant, and everything so easy to move I to my new place

Antony · 18 August 2025

★★★★★ 5/5

Google

What a team bridgfords Bamber Bridge is, exceeded my expectations. From Daniel coming to do the valuation what a guy he makes you feel as if you want to buy the house you are selling. Rebecca is great helped me out massively looking into new mortgages. Allison and Lisa are awesome and all held together by Jane. Jane is the best, helped me with everything even guided me buying even though it was with another estate agent. Thankyou team Bridgfords of Bamber Bridge

Dan · 24 October 2020

★★★★★ 5/5

Trustpilot

We are letting

We are letting - our Main contacts have been Through Megan M . She has proven knowledgeable around the new legislation. Flexible in her dealings with us . Most importantly easy to communicate with and responsive. Grace her colleague appeared friendly and focused and a team player. It’s early in the process but we are impressed

David · 13 June 2026

★★★★★ 5/5

Google

I can highly recommend Bridgfrods Sales in Bamber Bridge. Jane the branch manager dealt with the sale of our home on Station Road in Bamber Bridge. We found her to be extremely knowledgeable on properties in the local area and helpful in advising us on the sale. The best thing was the level of tenacity on the commitment to selling our house - Bridgfords have a database of property buyers and contact them to market your home; they didn’t simply rely on ‘Rightmove traffic’. Our home was sold within 2 weeks, incidentally to a buyer Jane had contacted. Further to this Bridgfords were very efficient in communicating with our solicitor so as to get the sale completed as expeditiously as possible. I can honestly say they are worth every penny and we cannot recommend this branch & Jane inparticular enough.

Alex · 25 October 2019

★★★★★ 5/5

Google

After giving up hope from a bad experience with another company. The team from Bridgfords reassured us that our dream was actually possible and we are now settled into our new home. Without the support and help from this company i feel we would have missed our opportunity to get on the property ladder. We was always greeted with a warm welcome when popping into branch and my Children was always entertained. 100% dedication and support and we will always be truly grateful. Thank you x

Charlene · 25 October 2019

★★★★★ 5/5

Google

Just recently sold a house using the team from Bridgfords and I'm so glad I did. From the valuation to completion they have made the journey so simple and stress free and incredibly quick. All along the way they have kept me informed via email and telephone. (Thanks Jane!) At all times they have been friendly, professional and approachable with the many questions I've had. Without hesitation I will definitely use them in the future and will be recommending them to friends and family.

Nigel · 25 October 2019

★★★★★ 5/5

Google

Jane and her team have been nothing short of fantastic in helping us to sell our house. They have been professional, patient and respectful throughout this journey, responding ASAP to queries and keeping us up to date on a daily basis. Any concerns or questions we had were quickly dealt with by Jane, reassuring us throughout what could have been a stressful period of time. The team are extremely friendly and always make you feel welcome in their office. I would have no hesitation in recommending Jane and her team to help assist with buying or selling a house. I would like to thank Jane and her team for their amazing efforts in helping us move onto the next chapter of our lives - thanks! :)

Nilesh · 25 October 2019

★★★★★ 5/5

Google

Well where do I start ... Team Bridgfords (Bamber Bridge) Dan, Alison, Lisa & Jane what a fantastic team. Right from the very start up until the very end they all held our hand through the process of selling our home. This is the first time in 18 years that we have moved house and we felt quite nervous about it, but when Dan came round for the valuation he was smart, professional and put us at ease, so we acted straight away with them. You could call anytime and it didn’t really matter who you spoke to on the phone, they all knew what was going on. Always very helpful and professional. Luckily for us our house sold quite quickly the team did a great job and this enabled us to find our dream home, it would of been ideal to have found a home that Bridgfords had on the market but unfortunately we found one via another estate agents. We are so glad we chose not to go elsewhere Jane, and the rest of the team were worth every penny you certainly get the service you are paying for not just for getting viewers in or an offer through, but for actually getting us through to completion. The office environment is very happy and friendly and we felt welcome at any time. I actually felt like part of the team at times as the sale was going through. Our chain wasn’t very big at all but we still had a good few bumps along the way which at times was very frustrating but Jane was fantastic working with me. I felt comfortable knowing our buyer was still happy to proceed even though there was a slight delay, Jane went above and beyond to assist me in chasing the estate agents we were buying from in order to speed things up and get everything back on track, she made us feel valued and kept reassuring us all would work out fine in the end. I would certainly recommend this branch they deliver a fabulous service. We wish you all the very best for the future and once again Thank You to you all.

Lisa · 25 October 2019

★★★★★ 2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

★★★★★ 1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

★★★★★ 5/5

Google

Fantastic team and an amazing service. From start to finish they all held our hand through the process. Regardless of who who spoke to on the phone, they all knew what was going on. All happy to help. At the start of 'looking for an estate agent' process, we debated long and hard over using an online 'fixed fee' agent. So glad we chose not to. Jane, Lisa and the rest of the team were worth every penny - not just for getting viewers and offers through, but for actually getting us through to completion. We were part of a small chain and we had a good few humps along the road which at times I felt was going to cause a collapse in the chain. Not with Jane it wouldn't. Honestly believe that without Bridgfords expertise and constant help our transaction would have fallen through. The team at Bamber Bridge were resolute in sorting out any issues. They even ended up sorting out problems that without doubt the vendors estate agent should have resolved. They did the job not only for us, but also for the vendors estate agents Fantastic service and done in super quick time. Thank you all. I may sound like a Bridgfords rep but I assure you I'm not. We are just happy new house owners and so glad to have employed the help of them. Fantastic.

Lee · 25 October 2018