Trusted Agent profile · Bamber Bridge
★★★★★
561 reviews across 2 platforms
204 Station Road Bamber Bridge, Preston, PR5 6TQ, PR5 6TQ
Bridgfords's office in Bamber Bridge, at 204 Station Road Bamber Bridge, is rated 2.5 out of 5 across 561 reviews on two platforms, including 92 Google reviews rated 4.7.
Every review we hold for the Bamber Bridge office, from every platform, shown as written. First names only.
5/5
GoogleDear Jane and all the team at Bridgfords We can't say thank you enough for all the hard work and effort you have put in regarding the sale of our house. You really have gone the extra mile in making this process as smooth and stress free as possible. Jane thank you so much for negotiating our new purchase your help was invaluable. We will be recommending Bridgfords to all our friends and family! Thank you again and best Wishes Bob & Louise
5/5
Trustpilotbridgfords Washington
I am very Impressed the team especially Ann was fantastic dealing with my move in, nothing was too much trouble,would defiantly recommend this company thank you again.
1/5
TrustpilotJustice For Tenants
I'm writing on behalf of Justice For Tenants, a Not-For-Profit Tenant's Rights Organisation.We provide free help and advice for tenants who are having trouble recovering their deposit/bond. We have recently helped someone who used Bridgfords to find a place to live, and had issues getting their deposit back. Please do not hesitate to get in touch with us if you're having similar issues.Our website is: https://justicefortenants(dot)org/You can contact us on 020 3476 6648 or by email at advice@justicefortenants(dot)org
5/5
TrustpilotBridgfords, Sale
Katie Leslie from the Sale Branch, dealt with the letting of our property, she was very professional and helpful, answered all our queries and kept us up date all the way through.
5/5
GoogleHonest professional friendly service kept us up to date throughout the purchase of the property, offered advice to us as the buyer which was invaluable (four weeks from viewing to completion) there should be a five star plus to reflect their efforts
Thank you for your wonderful 5* review! It is great to read that our Bridgfords team were able to keep you up to date throughout and that they were able to help with achieving such a quick completion! Kind regards, Scott.
1/5
TrustpilotTerrible agency
Terrible agency. Moved into the property in November and waited months for repairs to be done. Some repairs are still not done now. Everybody that works at Bridgfords takes ages to reply or just ignores your email. Spoke to a manager on the phone who was extremely rude and did not have the time of day to speak to me. Overall, the Hacienda branch have been very disappointing and have made my move not enjoyable.
5/5
Google(Lettings) Happy with the service we got when moving in and with everything afterwards
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleGreat experience, great communication and James an absolute pleasure to meet and very knowledgeable of the area and even went the extra mile of coming to my work place to complete the paperwork for my new apartment. Thanks
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
1/5
TrustpilotPoor communication
Poor communication, all words no action.
5/5
GoogleJames from brigfords was very helpful during our move from leyland. He made the experience very smooth and stress free which was a great help considering we have a young baby.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
1/5
TrustpilotA deplorable and unscrupulous business
A deplorable and unscrupulous business. Tenants have to chase and chase for their bond monies to be repaid and during the chase, Bridgfords lie,lie and lie.
5/5
GoogleCould not recommend the staff at this branch anymore, Not only do they make the whole process as smooth as possible, they also are extremely friendly and go above and beyond for you. Most definitely will be using them again.
Thank you so much Chris for your glowing 5* review and recommendation. I will of course ensure your high praise is passed on to all at our Bridgfords, Bamber Bridge branch. Best wishes, Lucy
1/5
TrustpilotDon’t waste your time
Their agent failed to turn up to a property viewing. We called the agent and the office several times and no one picked up so we went to their office and booked another appointment for later that day. They then failed to turn up to the second appointment and when we went to the office again, showed no remorse and did not apologise. Will never ever book with them again. They’re rude and unprofessional.
1/5
TrustpilotStay Away !!
Stay Away !!Untrustworthy and remember NO verbal agrements of repairs etc are kept.Cause they will charge you and then ignore you.In my experience No cleaning and No repairs will be carried out after you have signed your contract and paid them your hard earned money.STAY AWAY !!
5/5
GoogleGreat letting team. Definitely recommended work with this branch. All the best
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
1/5
TrustpilotDealt with a guy called zahid should…
Dealt with a guy called zahid should have known really never to go ahead, once they had the sale wasn’t interested, pushed into putting the house on the market telling me I’ve spent a lot of time at your house! Very proffesional, was asked to reduce price after 2 weeks, long story with the rest of it but I would stay clear, hence I took my house off the market with them,
1/5
TrustpilotHorrendous end of tenancy experience
Horrendous end of tenancy experience, we started a complaint process with them, really unprofessional, they don't respond to emails or calls, do yourself a favour and look elsewhere
1/5
TrustpilotAccepted property and then they rang to say they’ve accepted someone else!!
I was accepted a property by them and I sent all paperwork over and two weeks later they phoned saying I was accepted as a higher bidder was accepted. Why accept me and my offer to disappoint two weeks later. Do not use this estate agent very bad service and not happy at all. They are useless I will be using somewhere else.
5/5
TrustpilotGeorgia brilliant
I had best service , and kept up to date with the process. From Georgia , and communication was seamless. Always let me know what was needed every step . Excellent work . !! Thanks RegardsDean
5/5
TrustpilotThe first letting agents that would not…
The first letting agents that would not stress me too much. Nice customer service.
1/5
TrustpilotRude
Rude, unhelpful and abrupt. They don't care about the tenant. All they care about is keeping the landlords happy and not losing the landlords custom. They could give no s#*ts about the people actually paying money. Stay away because they are not helpful. I got upset about a job that needed doing and was told that "you took the house as it is, there's nothing we can do". Just Wow
1/5
TrustpilotNot the best experience over a two year…
Not the best experience over a two year period. During our stay in their letting they were the most inconsiderate bunch. If there was a problem it was your fault. The landlord was always right. At the end of the tenancy their deposit holding arm Countrywide did their very best to withhold some of it, even though the property was in a better state when we left it.
3/5
TrustpilotBridgford Didsbury was ok
Bridgford Didsbury was ok, felt a little rushed in the viewings but at least they answered their phones unlike some other letting agencies
1/5
TrustpilotI want to let you know that I am…
I want to let you know that I am complaining to you because you are careless. my husband called for a house yesterday and you were going to call us back, you didn't do that. today when he came back to you with a phone call, you tell us that there are no more places to see the house. I do not recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
