Every review we hold for the Ballymena office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold our 1st home with Rainey and Gregg and we must say Jason and the rest of the team were brilliant. From the first enquiry to final decision on getting the house listed for sale. Jason was brilliant. He was always so helpful and accommodating to our needs/ situation. Nothing was a bother to him. He made sure to keep us informed of everything throughout the process as we didn’t know anything about how to go about selling a house as this was our first one. But he made everything seem so easy and nothing was too much to ask. He also was very transparent about the fees etc involved so we knew how much it will cost for their fees. Jason also advised us on not to get a professional photographer in for photos as it wouldn’t be any advantage to the sale and he was honest about that and the expense that would be. Once we had photos taken and seen the draft brochure for the sale we honestly thought that it was a professional photographer had taken the photos. He got all the lighting perfect and the angles he got just showed the true qualities of the house we were selling. Once we gave the green light for the brochure to be posted within a day there was multiple viewings booked and Jason kept us updated about all the additional viewings after that. Jason and the team also was a big help to us and done all the viewings during the days that viewings were taking place which was a big help to us as we both were working and trying to organise childcare for all the viewings could have been very difficult. But Jason was more than happy for them to do the day viewings and assured us that it was not a problem for them to do all of them. So it meant we only had the evening viewings to manage which took a huge burden off our backs. As this was our first ever house to sell Jason always explained everything and always gave very professional honest advice on offers etc and when he thought was a good time to accept the highest offer judging by the viewings etc. Jason and the teams hard work selling our house got it sale agreed within 2 weeks from being listed to accepting the final offer. Jason and the team always kept us informed of the progress on the sale. We would highly recommend selling or renting your house with Rainey and Gregg as the service Jason and the team offer is first class. Nothing is ever a bother to them. And they made everything seem so trouble free.
Robert · 16 April 2025
Agent replied · 22 November 2025
Thanks for your kind words Robert
★★★★★ 5/5
FacebookWe sold our 1st home with Rainey and Gregg and we must say Jason and the rest of the team were brilliant. From the first enquiry to final decision on getting the house listed for sale. Jason was brilliant. He was always so helpful and accommodating to our needs/ situation. Nothing was a bother to him. He made sure to keep us informed of everything throughout the process as we didn’t know anything about how to go about selling a house as this was our first one. But he made everything seem so easy and nothing was too much to ask. He also was very transparent about the fees etc involved so we knew how much it will cost for their fees. Jason also advised us on not to get a professional photographer in for photos as it wouldn’t be any advantage to the sale and he was honest about that and the expense that would be. Once we had photos taken and seen the draft brochure for the sale we honestly thought that it was a professional photographer had taken the photos. He got all the lighting perfect and the angles he got just showed the true qualities of the house we were selling. Once we gave the green light for the brochure to be posted within a day there was multiple viewings booked and Jason kept us updated about all the additional viewings after that. Jason and the team also was a big help to us and done all the viewings during the days that viewings were taking place which was a big help to us as we both were working and trying to organise childcare for all the viewings could have been very difficult. But Jason was more than happy for them to do the day viewings and assured us that it was not a problem for them to do all of them. So it meant we only had the evening viewings to manage which took a huge burden off our backs. As this was our first ever house to sell Jason always explained everything and always gave very professional honest advice on offers etc and when he thought was a good time to accept the highest offer judging by the viewings etc. Jason and the teams hard work selling our house got it sale agreed within 2 weeks from being listed to accepting the final offer. Jason and the team always kept us informed of the progress on the sale. We would highly recommend selling or renting your house with Rainey and Gregg as the service Jason and the team offer is first class. Nothing is ever a bother to them. And they made everything seem so trouble free.
Robert · 19 October 2024
★★★★★ 5/5
GoogleThanks to Jason for his professional and superb services helping me and my partners to buy a couple houses in Ballymena! He has exceptional market knowledge, and outstanding communication skills between landlords and buyers. Absolutely FIRST CLASS 👍👍👍 Highly recommended to use Rainey & Gregg Estate Agent! …
FRANCIS · 13 October 2024
Agent replied · 22 November 2025
Thanks Francis much appreciated
★★★★★ 5/5
FacebookA massive thank you to Ryan Gregg and the team at Rainey & Gregg for such professionalism in dealing with the sale of one of my properties in Ballymena. (Sale agreed in less than one week!)..
Great communication from start to finish; they have a sound insight into the local market and current market conditions. Efficient, effective, and most importantly, they listen to their customers and advise accordingly.
Highly recommended.
Thanks,
Brian Reynolds
Brian · 6 October 2023
★★★★★ 5/5
FacebookHow do I give more stars???
When we first thought about selling our home, we didn’t really know much about estate agents. Honestly, our (wrong!) impression was that they just take some pictures, stick it on PropertyPal, answer a few calls, and charge you a percentage for the privilege. We figured we’d just use one because that’s what you do…
Well, Rainey and Gregg completely changed our minds. We would honestly have been lost without them!
They did so much more than we ever expected. Their photographer staged the photos to show the house at its best. They arranged our EPC, vetted buyers, and negotiated on our behalf (exceptionally well, we were under offer twice, both times over the asking price!). They kept us regularly updated on the progress of the sale, contacted both our solicitor and the purchaser’s to keep things moving, helped us understand surveys, and were always there to answer any question we had. Nothing was too much trouble!
They’re also incredibly knowledgeable, not just about how to sell a house, but the ins and outs of houses themselves: surveys, EPCs, mortgages, etc. When we had trouble getting our EPC rating right (old, large stone walls and needing to prove insulation) they guided us through it. And when our septic tank survey showed a few minor defects, they knew exactly what it meant and kept us reassured the whole time.
We chose to split viewings between us and Rainey and Gregg, exactly how we wanted it. We picked which ones we did ourselves. Communication was excellent. I spoke to them more than my own mum (lol), and they always got back to me quickly, never making me feel like a nuisance (although I’m sure I was!).
Special shout out to their lovely reception staff, I’d forgotten what it was like to make an impromptu call and be greeted so genuinely, then put straight through to the right person. Why isn’t that the norm anymore?!
Best of all, thanks to Rainey and Gregg, we got the best price for our property and sold it to the perfect couple.
Huge thanks especially to our agent, Jason Frew, who kept us sane, positive, and advocated for us through both sales.
WE COULD NOT HAVE ACHIEVED THIS RESULT ON OUR OWN. Thank you so much!!! ⭐️⭐️⭐️⭐️⭐️
Josh · 10 July 2025
★★★★★ 1/5
GoogleWe put an offer in for a property in Ballymena, Jason the sales negotiator rang and said your offer has been accepted fab we were on cloud 9 within 4.hours a higher bid came in after Jason promised us it was a definite funny thing is he didn't ask for ID and our passport. Their word is not their bond.
Julie · 16 May 2024
Agent replied · 17 June 2024
Hi Julie, As discussed on the telephone, we act on the instruction of our vendor, we are not in a position to give a bond.
An unfortunate situation, and we apologise for any misunderstanding on our part, though we did think from our telephone conversation that you understood.
We would much prefer to have discussed this in person rather than online, and would be more than willing to discuss with you again.
Regards
★★★★★ 5/5
FacebookMy partner and I would highly recommend Rainey&Gregg to anyone looking to buy a house, we really appreciated all the help especially from Conor Gregg for all his knowledge in helping us sort our mortgage for our first home, making the process enjoyable and that little bit easier! Many thanks to Conor and the rest of the staff team 😁
Cathryn · 22 September 2021
★★★★★ 5/5
GoogleHighly recommended. We have sold and let property with Rainey and Gregg. They are professional, reliable and responsive. Ryan has provided us with excellent advice and service. I wouldn't hesitate to use them again.
Rachael · 16 May 2024
Agent replied · 17 June 2024
Thank you for your kind words Rachael. Your business is much appreciated.
★★★★★ 5/5
FacebookWould highly recommend Rainey & Gregg to anyone thinking of buying or selling a property in the Ballymena Area. A special mention to Conor Gregg who’s experience and professionalism was second to none in helping us sort our mortgage for our first home. Thank you ☺️
Ave · 7 September 2021
★★★★★ 5/5
FacebookWould just like to say that we found Rainey and Gregg most professional in all aspects of selling our home . Staff were wonderful and always got back to us immediately. Couldn’t have done enough for us , advice was always forthcoming. We would recommend this company 100% . Special thanks to Ryan .
Carol · 29 October 2018
★★★★★ 5/5
GoogleGenuine and hard working team, came highly recommended by family and friends and did not disappoint.
Franklin · 15 June 2024
Agent replied · 22 November 2025
Thank you Franklin
★★★★★ 5/5
FacebookMy husband and I would highly recommend Rainey & Gregg, especially Ryan, he was there to answer all our questions and guided us in the right direction the hole time.
Teresa · 27 April 2021
★★★★★ 5/5
GoogleCouldn't ask for better help. Honest and always willing to go the extra mile.
Dave · 11 April 2024
Agent replied · 17 June 2024
Thank you Dave
★★★★★ 5/5
FacebookA big thanks to Ryan for all the help selling mum and dads house Would highly recommend Rainey &Gregg
Phyllis · 6 May 2022
★★★★★ 5/5
GoogleGreat estate agents with very helpful staff. Can arrange anything from buying or selling your house to getting a mortgage or insurance. Would highly recommend Rainey and Gregg. Thanks for all your help.
Darren · 16 April 2019
Agent replied · 17 June 2024
Thanks for your kind review Darren - hope all is good with you
★★★★★ 5/5
GoogleFriendly staff and good advice given. Human approach which is a good thing these days. You feel like your not another number
DML1888 · 16 April 2019
Agent replied · 17 June 2024
Many thanks
★★★★★ 5/5
GoogleTop class company. Head and shoulders above competition. They go the extra mile for you.
Michael · 16 April 2021
Agent replied · 17 June 2024
Thanks you for your kind words Michael
★★★★★ 1/5
GoogleNever even heard back from my enquiry, hopeless!
Darren · 12 April 2022
Agent replied · 17 June 2024
Not sure what this is about Darren - please give us a call to discuss. Thanks
★★★★★ 5/5
GoogleGreat service provided by all members of staff, particularly in finding our home and arranging mortgage.
Thanks xx
Kirsty · 16 April 2019
Agent replied · 17 June 2024
Thanks Kirsty
★★★★★ 5/5
GoogleSold my property in 3 days
Mum · 18 June 2021
Agent replied · 17 June 2024
Thank you for your review Janice
★★★★★ 5/5
GoogleSold my property in 3 days
Janice · 16 April 2021
Agent replied · 24 December 2024
Thank you for your review Janice
★★★★★ 3/5
GoogleJust parked the car outside this place
Raymond · 16 April 2019
Agent replied · 17 June 2024
Hope you returned to your car undamaged and without a ticket Raymond 🙂 …
★★★★★ 5/5
Facebookvery professional service from Ryan an jason from start to finish couldnt be more helpful many thanks.Mark an teresa
Mark · 4 May 2021
★★★★★ 5/5
FacebookExcellent family firm and a great established business in Ballymena.
Andrew · 12 February 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.