Every review we hold for the Ballymena office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookThanks to the team at L&B in helping my wife and I with the purchase of our new home.
We dealt with Stuart for viewings and the negotiation of the purchase price. Stuart really understood our needs, took onboard our feedback and successfully agreed the acquisition between us and the vendor.
Charlie then took over the communication and he ensured that we were kept regularly informed until completion.
On collecting the keys, we received a friendly greeting from Paula (who even remembered a couple of extra questions we wanted to ask the vendor) and Neil.
In all, a very smooth transaction and great service from L&B. Thanks, Brian & Melanie.
Brian · 6 October 2023
Agent replied · 22 February 2025
Thanks Brian & Melanie! That’s very kind of you, it was a pleasure to deal with you! Best wishes in your new home!
★★★★★ 5/5
Facebookmoving from England to Ballymena within a short time frame seemed crazy. Neil was nothing short of amazing! Doing everything via email and WhatsApp to help us get the house we had seen. He even went in to the office for us to sign paperwork and collect keys on a Monday night after hours and when they were closed for Christmas. We can't than you enough!
Steve · 11 January 2023
Agent replied · 22 February 2025
Thanks Steve for your review, really appreciate it!
★★★★★ 5/5
FacebookWe have been using L&B for several years now for our property rentals. Staff are very mannerly and quick to answer any queries whether from potential renters or existing tenants. Neil has been invaluable over the past few months assisting with several issues we had and I would highly recommend him.
Lynda · 20 December 2022
Agent replied · 22 February 2025
Thanks for the recommendation Lynda, thanks for your custom, it's very much appreciated!
★★★★★ 1/5
FacebookWould not recommend at all. Have rented a property now for nearly 3 years, a number of repairs (including mould) were reported in January, this is now nearly April and not 1 repair has been carried out and last week we were served with an eviction notice with no other reason than that the landlord wished to repossess the property, again no mention of repairs. Severe lack of communication, nearly got the impression our estate agent was deliberately avoiding our calls, not taking any calls from me,.not returning calls and not responding to emails. Cannot even manage to get in contact to obtain a valid reason for the eviction notice. Extremely unprofessional behaviour from such a business, really did think more of this company and very disappointed at how they have dealt with their own long term tenants.
Amy · 31 March 2025
★★★★★ 5/5
FacebookJust started using L&B start of December. Staff are very helpful and fast to reply. Neil was brilliant and found us a tenant really quickly. I am really happy with the service and support received and would highly recommend L&B.
Susan · 9 January 2023
Agent replied · 22 February 2025
Thank you for the review Susan!
★★★★★ 5/5
FacebookSold our house lately through L&B, mainly dealt with Stuart but the whole team were very helpful, knowledgeable and kept us updated.
Would highly recommend L&B, seamless transaction from start till sold
Artie · 28 June 2023
Agent replied · 22 February 2025
Thank you Artie for the comments and for your business, much appreciated!
★★★★★ 5/5
FacebookStuart was more than helpful when selling my house and I would highly recommend using them for this purpose. Prompt and efficient service.
Gillian · 28 January 2025
★★★★★ 5/5
Facebookwe recently purchased a house through L&B and dealt with Majella.
It was totally seamless and easy from start to finish. Thank you!
Julie · 25 February 2023
Agent replied · 22 February 2025
Thank you Julie for your feedback we appreciate it!
★★★★★ 5/5
FacebookNeil helped me secure the perfect property for my family and he made what would have been a stressful experience much less intimidating.
He consistently made himself available to answer questions and help with any issues that arose. I would recommend that you choose to Work with L&B .
Laura · 11 January 2023
Agent replied · 22 February 2025
Thank you Laura for your comments, enjoy your new home!
★★★★★ 5/5
FacebookNeil in Lettings was great and found me tenants really quickly for my property. He gave me great advice and helped with all aspects of the tenancy.
Mandy · 1 August 2022
★★★★★ 5/5
FacebookKept me up to date with viewings/offers on houses I had viewed, let me know when a new one came on the market which met my needs. Friendly and pleasant service!
Amy · 15 June 2022
Agent replied · 22 February 2025
Thank you for the recommendation Amy!
★★★★★ 5/5
FacebookAll round excellent service from the team . Thank you everyone. Highly recommend.
Donna · 28 April 2023
Agent replied · 22 February 2025
Thank you Donna we really appreciate your feedback and thank you for the business!
★★★★★ 1/5
FacebookPhoned up about a house for sale. Was told someone would phone me back.
They didn’t bother.
Kate · 8 June 2022
Agent replied · 22 February 2025
Hi Kate, apologies you did not receive a call back, if you can contact me directly I will follow the matter up we try to attend to all calls as promptly as possible - 07771958262
★★★★★ 1/5
Facebookwould not recommend at all
Tanya · 21 April 2021
Agent replied · 22 February 2025
Thank you for your comment . We were obliged to take instruction from our client and informed you immediately following this. We appreciate that in this occasion you were inconvenienced and apologise for this.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
