Every review we hold for the Ballymena office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot recommend 360 properties highly enough! From start to finish, their combined expertise made what could have been a stressful process incredibly smooth and seamless.
Catherine was phenomenal. She is incredibly knowledgeable about the local market, provided excellent advice on presenting my property, and communicated clearly and promptly every step of the way. Her dedication resulted in a quick sale at a fantastic price.
Equally impressive was Joe. He demystified the entire mortgage process, patiently answered all my questions, and worked tirelessly to find the best possible rates and terms for my situation. His guidance was invaluable, and I felt completely confident in his hands.
The team at 360 is remarkable. They coordinated effortlessly, ensuring a seamless transition from offer acceptance to mortgage approval and finally, completion.
If you're looking for a dedicated, professional, and highly effective estate agent and mortgage solution team, look no further. You'll be in excellent hands!
L · 2 August 2025
★★★★★ 5/5
GoogleAmazing experience with 360 properties & mortgage solutions. Catherine was absolutely fantastic from start to finish, she went above and beyond for us. She was so patient with us, as we were first time buyers, no question was left unanswered. I am so glad we went with her for our mortgage advisor, I could not recommend any more. Everyone in the office was lovely, with very quick responses to all queries.
Brooke · 23 February 2025
★★★★★ 1/5
GoogleVery poor service the house we wanted was sold before we viewed it despite being in contact within a few hours of it going on property pal. They said they sent a voice mail but it certainly wasn't to me. I hope the vendor finds out he sold too quickly as we were very keen and prepared to pay top dollar. Feel very let down as we wanted the house.
Brian · 16 June 2025
Agent replied · 24 June 2025
Thank you for taking the time to share your feedback. We're genuinely sorry to hear you feel let down, it’s never the experience we want for anyone showing interest in a property.
In today’s fast-moving market, properties can receive significant attention very quickly, and unfortunately, this one was agreed upon before we were able to go ahead with your viewing. We did attempt to contact all interested parties as promptly as possible, including leaving a voicemail, though we’re sorry if that message didn’t reach you as intended.
Please know that we completely understand your disappointment, especially given your strong interest. While the final decision ultimately rests with the vendor, we truly regret that we couldn’t connect you with this property in time.
★★★★★ 5/5
GoogleWe have just bought our home through 360 and we cannot thank them enough for the service we received, right from the initial viewing until we received our keys. They constantly checked in to make sure the sale was progressing and were supportive with any queries we had. A particular thank you to Joe and Ruari who we dealt with directly and were so helpful. Highly recommend!
Rebeka · 26 December 2024
★★★★★ 5/5
GoogleWe bought our 2nd home through 360 properties and Mortgage solutions as home movers. Our experience was first class. Ruairi was always really helpful and friendly. Nothing was ever a bother to him. And he was always very accommodating. We …
Robert · 16 April 2025
★★★★★ 5/5
GoogleProperty 360 and their amazing team have gone above and beyond to help us own a property in Ballymena. I am very pleased and thankful to have worked with them. Even during Covid and at times being far we were able to get the house we wanted. I would highly recommend and would work with them with no hesitation. Shoutout to Catherine for enabling anything we've needed during the process. The entire team is amazing. Thank you!
Thiago · 20 June 2023
★★★★★ 5/5
GoogleFaultless service from start to finish. Can’t thank Catherine enough, went above and beyond to make sure everything was as straight forward for me throughout the entire process and nothing was too much bother for her. Would highly recommend
David · 16 April 2025
★★★★★ 1/5
GoogleReally disappointed with the lack of customer service from Rory. We really wanted to view a house. We phoned everyday for 3 days straight. Each day Rory would tell my husband he would be in contact by the end of the day, he never rung us back once. On the 3rd day I rang to try and get a viewing to be told that they were not taking on anymore viewings. I don’t think we would have been told this if I haven’t of phoned. I will never entertain a house that is being sold by this company again. Very poor.
Melissa · 26 April 2025
★★★★★ 5/5
GoogleExcellent service from Catherine and the team. Professional approach from start to finish and she helped answer all my queries regarding my mortgage. Nothing was too much hassle.
Catherine · 29 April 2025
★★★★★ 1/5
GoogleWhen we moved into the house we bought through 360 we were disgusted at the state it was left, mouse droppings, unattached front door handle, leaking toilets, electrical problems, the list goes on. I contacted Lisa who we were dealing with to leave feedback, she seemed sympathetic and contacted the vendors solicitor and ask me to contact ours as there was nothing they could do. She asked me to keep in contact and tell her of any outcome. A few weeks later I sent an email to Lisa stating the expenses we had encountered due the damages and filth we were left with and she didn't even grace us with a reply. Before the sale of the house was finalised there was so much pressure put on us to seal the deal. If you are going to put pressure on anyone to buy a house you should make sure the people you are representing are made aware that the property is to be left in a livable state. I am disgusted and disappointed with the whole experience.
Geraldine · 20 June 2023
★★★★★ 5/5
GoogleWe bought out home through 360 properties 4 years ago. They made an anxious experience seem effortless. We have been very lucky to have Catherine by our sides throughout the whole process. 4 years later and she is still keeping us right. …
Sharon · 16 April 2025
★★★★★ 5/5
GoogleWe just recently bought our new home through 360 properties. They were very efficient and contacted us throughout for updates. Thanks for the help guys!😊 …
Abby · 9 October 2025
★★★★★ 5/5
GoogleBought a house through 360 Properties, they were amazing throughout the whole process. The team made sure everything went smooth and were always in contact. Thanks again folks.
Asa · 16 August 2025
★★★★★ 5/5
GoogleFrom the moment we were considering moving until we completed, 360 together with Mortgage Solutions made everything straightforward and stress free! I would highly recommend their services.PositiveProfessionalism
Rachel · 20 June 2022
★★★★★ 5/5
GoogleWe have been viewing a few houses in the Ballymena area and 360 was very informative and very professional. I would like to thank Joe and also the office staff for their help.
Darren · 20 June 2021
★★★★★ 5/5
GoogleFantastic service from Ruari and all the team at 360 properties, making buying the new house a breeze. Even sent me a lovely gift in the post a few days after. Top service! 👍👍 …
Darren · 26 December 2024
★★★★★ 5/5
GoogleExcellent service. Brilliant help and support. Pleasure to deal with in buying our new home. Mortgage advisors arr very professional and dedicated to getting you the best deal possible
Suzi · 24 February 2025
★★★★★ 5/5
GoogleVery professional and up to speed with everything! Lynsey hyndman handled our first mortgage and further renewals when the fixed rates expired. Although we didn't buy our home from them they were just as attentive and helpful expaining everything and getting us great deals. See you in April 360 !
Thanks again .
Alma · 20 June 2023
★★★★★ 5/5
GoogleVery professional Estate Agency, just sold my house through them and extremely happy with the service from Catherine and Lisa, there were lots of trials and tribulations along the way and It wasn't the quickest of sales. Their dedication …
Mervyn · 16 April 2024
★★★★★ 5/5
GoogleFantastic service from Joe and the team. Professional, friendly and extremely helpful, would definitely recommend.
DebbieJoanne · 20 June 2021
★★★★★ 5/5
GoogleGlad to see a estate agent that changes there letting posts to let rather than keeping people guessing
George · 26 November 2024
★★★★★ 5/5
GoogleBrilliant staff highly recommend.
Leanne · 16 April 2025
★★★★★ 5/5
GoogleThe team at 360 properties made selling our home such a smooth and easy process. Their communication was great and we were kept up to date at every step of the way. Thank you for everything! Very professional service from start to finish, would highly recommend.
Fionnuala · 20 June 2022
★★★★★ 5/5
GoogleReally pleased with the service Lyndsay gave thanks again first class service
Chalky · 16 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
