5/5
GoogleFrom the off, both Jack and George showed us around the house with nothing but professionalism. Both times were a breeze and a laugh, communication was on point! Top lads!
Trusted Agent profile · Sudbury
William H Brown Sudbury reviews
★★★★★
1,257 reviews across 3 platforms
23-24 Market Hill, Sudbury, CO10 2EN, CO10 2EN
William H Brown's office in Sudbury, at 23-24 Market Hill, is rated 2.2 out of 5 across 1,257 reviews on three platforms, including 63 Google reviews rated 4.4.
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Reviews
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
Google1/5
Trustpilotseller not getting best price
son placed higher bid for a property and it was sold at a lower price, if i was the seller i would not be happy. no chain involved first time buyer. having read previous reviews it looks like this sort of thing as happened before
1/5
TrustpilotCouldn’t trust them
Bidding on a house and was pushed for more and more money. Caught the estate agent out in a lie and just had a bad feeling so decided to walk away from the house due to their handling of the house sale.
5/5
TrustpilotLisa Shelton
Lisa SheltonSales Progressor-thank you for all supported you gave for us.We are grateful that we could always turn to you and you acted where it was necessary.
1/5
TrustpilotHopeless
Have tried to view a house for sale which they are handling. No call backs, no viewings, whole thing now sounds very suspicious and my guess is that they have a "favoured" buyer, i wonder why. . . We've given up trying to view the property.
5/5
GoogleThe team at William H Brown are excellent and friendly. They keep me updated on my purchase, and couldn't be more helpful. Wish I'd sold through them too!
1/5
TrustpilotTerrible estate agents
Terrible estate agents, can't wait to take your money and mess you about when it's time to pay you back. Poor communication and lack of effort with sorting out problems. Terrible at returning calls or sorting things out in general. Wouldn't recommend to anyone.
1/5
TrustpilotSeveral emails sent to view a property…
Several emails sent to view a property and not one reply. As a cash buyer you would think they would reply instantly but 5 days and nothing. I certainly will not be listing my house with them if they are ignoring serious buyers.
1/5
TrustpilotThey just care your money
They just care your money. Until the payment they approach kindly but after payment they do not care your problems. I spent hours to explain my problems with the property but they do not care. 5 minus stars if it were possible.
1/5
TrustpilotMissed out on sale due to lack of…
Missed out on sale due to lack of communication. When I did buy a house with another estate agent, williamhbrown wouldn't collect their 'for sale' sign. Cowboys in a high street friendly guise, avoid these clowns.
5/5
TrustpilotGreat service
Great service, especially from Charlotte, who was proactive and efficient throughout our purchase. Thank you.
1/5
TrustpilotWHAT A TERRIBLE SERVICE THE MORTGAGE…
WHAT A TERRIBLE SERVICE THE MORTGAGE ADVISOR IS SO RUDE AND TO THINK WE PAID A HIGH PRICE FOR THIS SERVICE FAR FROM A SERVICE HE NEEDS TO GO ON A CUSTOMER RELATIONS COURSE AND LEARN HOW TO SPEAK TO CUSTOMERS
1/5
TrustpilotAbsolutely awful.
Sudbury branch shockingly poor estate agent, terrible communication doesn't follow through with clients, feedback is nonexistent. The rep will tell you their the best estate agents in the area that's absolutely true they are, the best at being the worse, absolutely dreadful.
1/5
TrustpilotThe most awful agents in the world…
The most awful agents in the world ever!why there is no option for 0 rate????
5/5
GoogleWe have been very impressed with Jack. He is very helpful and “Human”. He is also very professional and knowledgable. Been a pleasure dealing with him.
1/5
TrustpilotTerrible communication
Terrible communication; seems like staff don’t know what they are going. Wasted so much of my time and energy. No positive outcome even after chasing so many times.
5/5
GoogleA difficult sale, but with grit and determination from the team, we got there.
1/5
GoogleYoung and inexperienced. Dont listen to what you say or ask for . This place is a joke . Go with a professional company Instead
1/5
TrustpilotWould give a zero if possible
Would give a zero if possible. Tried to get a viewing with a property they never returned our call. When we did get through they said the house had sold. It was massively under valued. Mmm wonder who bought it??
1/5
TrustpilotWilliam H Browns Lettings use Sequence…
William H Browns Lettings use Sequence Homes to ‘manage’ their properties. Landlords and tenants should both read reviews on Sequence before committing to WHB Lettings. WHB 8/10 for my property, Sequence 0/10. Sequence are awful.
1/5
TrustpilotSly and underhanded
Twice, offers accepted, mortgage in place and solicitors instructed. Seller pulls out, gazumped. Should try a lockout agreement in future, wasted two months of time and money with these jokers.
1/5
TrustpilotSEVERELY DISHONEST COMPANY
SEVERELY DISHONEST COMPANY. PREDATORY PRACTICES AROUND STEALING HOLDING DEPOSITS DESPITE ENTERING INTO HONEST AGREEMENTS. AVOID AT ALL COSTS!!!!!!!!!!
1/5
TrustpilotBury st Edmunds
Avoid at all costs, communication is terrible, never get back to you, always make some excuse as to why they have not replied to emails, wrongly advise on mortgages, one of the worst I have dealt with!!
1/5
TrustpilotWe decided we no longer wanted to use…
We decided we no longer wanted to use them as estate agents, was told over the phone we would receive a full refund. Then a week later emailed us to say they had changed their mind and we would get nothing!!Disgusting
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. William H Brown Sudbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sudbury.
