Trusted Agent profile · Ayr

Stonefield Estate Agents Ayr reviews

4.9

★★★★★ Excellent

580 reviews across 2 platforms

16A Beresford Terrace, Ayr, KA7 2EG

Stonefield Estate Agents's office in Ayr, at 16A Beresford Terrace, is rated 4.9 out of 5 across 580 reviews on two platforms, including 464 Google reviews rated 4.9.

Google logo

4.9 / 5

464

Reviews on Google

This office

Facebook logo

5.0 / 5

116

Reviews on Facebook

This office

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Reviews

Every review we hold for the Ayr office, from every platform, shown as written. First names only.

5/5

Google

Stonefield were brilliant in helping us to buy our first home during a difficult market. Brooke you are amazing at your job, thank you a million times over x

Hannah · 16 May 2023

Agent replied · 6 June 2023

Massive congratulations Hannah! How exciting to buy your first home and we were delighted to be part of your journey. Thank-you so much for the lovely feedback, and yes we think Brooke is amazing too! 😍

5/5

Google

CarolAnne at Stonefield was so helpful and attentive. The house was barely on the market and then sold. They provide a great service. I would recommend using Stonefield to anyone.

Alex · 7 April 2023

Agent replied · 6 June 2023

Hi Alex, we’re delighted that we managed to sell your property so quickly, great result! Thank you so much for choosing Stonefield and all the very best in your new home 🏡 …

5/5

Google

Why did I choose Stonefield? When I started looking at estate agents I thought I may as well go with the cheapest as all they do is take some photos and stick it on Rightmove. I looked at how Stonefield and others presented properties on Rightmove, and it was their quality photos and personalised descriptions that made me choose Stonefield - their price wasn't the cheapest, or dearest. My house sold in 6 days at closing date. They were also really good at advising on the offers, and certainly didn't make me think I should take the dearest one to maximise their commission. Would I use them again? Yes. Would I recommend to friend and family? Yes.

Paul · 6 June 2020

5/5

Facebook

Brooke dealt with the sale of our house which took just 6 working days to sell. She was very professional but most importantly felt like a friend when she phoned with updates. we would highly recommend stonefield estate agents

Kay · 28 August 2024

5/5

Google

An excellent service, very friendly yet still very professional with good and timely communication. Couldn't have asked for better

Bruce · 27 May 2025

5/5

Google

I found stonefield staff to be friendly, helpful and the service was excellent. They went above and beyond to help resolve issues that arose through a protracted sales process. Top marks.

Douglas · 6 February 2023

Agent replied · 6 June 2023

Thanks so much for the 5 star review Douglas, it’s very much appreciated by everyone at Stonefield. We’re so glad we were able to help sort everything out and reach the desired outcome. Thanks again for choosing us 🏡

5/5

Facebook

Would recommend stonefield, a really professional service. Had my flat sold within a week and were great at communicating with me and keeping me updated. Were very helpful as well considering it was my first time selling a place. Will definitely use them in the future!

Bryony · 23 October 2020

Agent replied · 23 February 2025

Thank you for the lovely review Bryony, we all wish you all the best 😃🏡

5/5

Google

Absolutely fantastic professional service provided at every juncture of the selling process. Every interaction was highly professional and kept fully informed and updated allowing us to make informed decisions. Have no reservation in recommending Stonefield Estate Agents

Louise · 6 June 2022

Agent replied · 6 June 2023

Thanks for the brilliant 5 star review and such lovely feedback Louise. It's very much appreciated by all of us.

5/5

Google

Stonefield were professional, responsive and full of local knowledge. In less than a week we had our home report and pictures taken, our house had an offer and Stonefield were clear transparent with us every step of the way. Highly recommended.PositiveResponsiveness, Professionalism

Andrew · 25 August 2021

Agent replied · 6 June 2023

Thank-you for your kind feedback Andrew. We're delighted that we were able to sell your house within a week and that you were happy with our service. Thanks for choosing us and can we wish you all the very best in your new home.

5/5

Google

The Stonefield staff made selling my house a fast and stress-free process. I got good advice and found everyone hard working, pleasant and well informed about the current market situation. I would certainly use them again.

Susie · 11 July 2022

Agent replied · 6 June 2023

That’s fantastic Susie, thanks for the 5 star review. We’re so happy that you were delighted with our service. All the very best in your new home. 🏡😁 …

5/5

Facebook

First class service from the initial meeting with Richard through to the efficient office staff keeping me up to date, especially Carol - Anne. Professional, friendly team & wouldn't hesitate to recommend to others �

Joanna · 7 September 2017

5/5

Google

Excellent, friendly, professional service. Quick to respond to queries and amazing photographs taken. Highly recommend

Euan · 26 February 2024

Agent replied · 24 August 2024

Thanks for the 5 star review and positive feedback Euan. Delighted that you thought our photography was amazing as we take a lot of care to make sure we showcase our properties to the very highest standard. Thanks again for choosing to sell with Stonefield.

5/5

Google

Recently bought a property through Stonefield, Ayr. Very helpful, polite and efficient service. Highly recommend.

Linda · 26 February 2024

Agent replied · 24 August 2024

Thanks so much for the 5 star review and recommendation Linda, very much appreciated. What a beautiful home you have purchased, we are sure you'll have many happy years in it.

5/5

Facebook

We had an excellent experience selling our property with Stonefield recently and would definitely recommend. Everyone we dealt with was professional, supportive and knowledgeable and did everything they could to get us the best deal. Thanks again!

Gemma · 30 March 2022

Agent replied · 23 February 2025

Thank you for the kind review Gemma, it has been an absolute pleasure dealing with the sale and we all wish you the best going forward. 🏡😍

5/5

Facebook

Excellent service by a very professional company. Followed every enquiry and nothing was too much trouble. Their communication was always first class, and we were always updated timeously. We achieved a fantastic price and are grateful to Stonefield for their hard work throughout the selling process..

Robert · 17 April 2020

Agent replied · 23 February 2025

Thank you for the kind words Robert, we appreciate the great review and wish you all the best 😃

5/5

Google

house sold within two weeks, Stonefield estate agents arranged and managed all viewings on my behalf. Cannot praise the staff involved too much, thank you.

Simon · 2 June 2023

Agent replied · 6 June 2023

Great result Simon, we're really pleased that we were able to achieve such a positive outcome for you. Thanks for giving us your feedback and of course the five stars.

5/5

Google

Professional and friendly from start to finish. Communication was great and were available to help with any questions throughout. I would recommend to use Stonefield and would also use them again myself if needed.

GINNY · 6 June 2022

Agent replied · 6 June 2023

Very much appreciate the 5 star review Ginny. It's very much appreciated by all the team and always so nice to read. Can we wish you all the very best in your new home.

5/5

Google

From start to finish they made the sale of my house so easy. The customer service and knowledge was excellent, from every member of the team, really impressed, would definitely recommend and use again!

Karen · 6 June 2022

Agent replied · 6 June 2023

That's wonderful to hear Karen, thank-you so much for your kind words. We always strive to give our clients a 'Rolls Royce' experience and minimise the stress. All the very best of luck in your property journey.

5/5

Facebook

I appointed Stonefield estate agent to sell my property as I liked that they were independent and after speaking to Richard he was able to offer me a package that bet suited my circumstances. The service was professional from start to finish. I was wary of putting the property on the market again after a previous bad experience with a local chain estate agent, but Stonefield absolutely delivered what they said they were going to do and the house was sold within 2 weeks. I would highly recommend Stonefield Estate agents and would definitely use the again.

Greig · 28 June 2018

5/5

Facebook

Stone field you deserve every one of the five stars for your friendly professional service, from the time Richard came to value our property with his straightforward and honest approach, no flannel, and first class presentation of our home to the ladies in the office who worked their socks off over the seven days from going on the market to being sold, arranging appointments for our forty six viewers and when it came to the twenty offers we received, Marie took the time to go over every single one with us, no matter how many questions we asked, nothing was too much trouble. This made the whole process stress free. Thank you so much everyone, and to anyone who is looking to move, you will not find a better more helpful Estate Agent than Stonefield

Irene · 6 June 2018

5/5

Facebook

We have just sold through Stonefield and within 6 days of going on the market. It was very daunting having lived in our home for 27 years however Richard came into our home and made it all so easy putting us at ease from the start. Richard also did an excellent job with the presentation of our property, even including a photo of Lizzie our beautiful big dog, which was a talking point with our viewers! Marie then took over, managing to keep me calm with her professionalism and her care for her clients. The whole Stonefield team were amazing and we would recommend them to anyone considering a move. They have an honest straightforward caring approach to Estate Agency. Excellent Job Stonefield, thank you all!

Janie · 27 March 2018

5/5

Facebook

Would highly recommend stonefield. Sold my house within a week, great communication from the team.....everything was explained so clearly to myself, especially with the covid rules. Massive thank you to the whole team 😊 for making my house sale a easy one.

Gillian · 19 November 2020

Agent replied · 23 February 2025

Thank you for the kind review Gillian, it was a pleasure to help with the sale and we are so pleased you got such a quick result 🏡😃

5/5

Facebook

The service we received from Stonefield Estate Agents was excellent, our house sold very quickly. We unfortunately through tragic circumstances had to sell our parents home. A home in which we spent so many happy years as a family together. The staff at Stonefield estate agents were very professional, tactful and most of all understanding. The help and advice they gave us was great, especially from Mhairi who was our main contact. I would definitely recommend Stonefield to sell your house.

Alison · 8 October 2017

5/5

Facebook

Having had my property on with a previous estate agents and had only 2 potential viewers in 5 months we decided to change. We contacted Richard at Stonefield who took over and sold my property within a week. The service we received was fantastic the girls in the office are amazing and can't thank them all enough for everything they have done. I would certainly recommend Stonefield as the place to go to sell your property.First class team.Thanks everybody you are the best xxx

Sarah-Anne · 7 September 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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