Every review we hold for the Ayr office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery professional and friendly staff. I had a few questions after viewing and Brooke, One of their lovely team, contacted seller and responded with the answers almost instantly and kept me informed of how to proceed with offers etc…
I would definitely recommend this company hence the 5 star review.
Anne · 26 February 2023
Agent replied · 26 July 2023
Thanks Anne-Marie. What a lovely review to give us. We are delighted to receive such positive feedback of our service (especially Brooke)😃
Thank-you once again, and all the very best in your new home 🏡 …
★★★★★ 5/5
FacebookFrom the first phone call to the office we were looked after brilliantly and always knew what was happening with updates.
As my sister and I were selling our Mums house ,we were miles away from the house, so used a cleaning team as well.
Cant fault the whole team from start to finish.
Highly recommended by us.
Graham · 31 March 2022
Agent replied · 23 February 2025
Thank you for the review Graham, we are so glad you have been happy with the service! 🏡😃
★★★★★ 5/5
GoogleFrom start to finish ,buying and selling brook Adam’s and her team helped me through it all .bought a house then put mine up for sale and sold in 4 days . Brilliant experience .I would like to thank yous all for the work yous put in
James · 16 May 2023
Agent replied · 6 June 2023
Thanks James, really appreciate your positive comments. What a fantastic result!! 🥳delighted that everything worked according to plan and you can now look forward to moving into your new home 🏠
★★★★★ 5/5
GoogleEveryone at Stonefield’s has been so helpful kept us fully informed and couldn’t do any more to help us sell in very difficult circumstances due to a family bereavement. A brilliant professional friendly service. A very positive experience dealing with Stonefield Estate Agents.
Nicola · 3 September 2023
Agent replied · 1 October 2023
Thank-you Nicola, We are all so sorry for your loss, very difficult circumstances, but we are glad that we were able to make the process of selling the house a positive one. Thanks again for taking the time to give us such lovely feedback.
★★★★★ 5/5
GoogleVery professional and friendly staff. I had a few questions after viewing and Brooke, One of their lovely team, contacted seller and responded with the answers almost instantly and kept me informed of how to proceed with offers etc…
I would definitely recommend this company hence the 5 star review.
Anne · 6 February 2023
Agent replied · 6 June 2023
Thanks Anne-Marie. What a lovely review to give us. We are delighted to receive such positive feedback of our service (especially Brooke)😃
Thank-you once again, and all the very best in your new home 🏡
★★★★★ 5/5
GoogleI used Stonefield recently, I can't rate there service high enough, from start to finish the whole teams work rate was 7 star.
I've used there main competitors in the past who talk the talk to get you signed up, Stonefield walk the walk to get you a price way above home report and expectations.
A · 11 July 2022
Agent replied · 6 June 2023
7stars!!
Thank-you so much, first time we’ve ever had ⭐️⭐️⭐️⭐️⭐️⭐️👏🤩
We’re delighted that you were so happy with our service. Good luck in your new home.
★★★★★ 5/5
GoogleSold my flat through Stonefield, was going on holiday and joked with them it would be sold by the time I get back - it was and for the price I wanted. They were professional from first meeting and always helpful with any questions or tips. Thanks to everyone at Stonefield (it was a real team effort which made it even easier to work with them)
Frazer · 6 June 2020
Agent replied · 6 June 2023
Thanks Frazer, I think most sellers would love the idea of going on holiday and having there house sold by the time they returned!
We’re so glad it worked out so well.
Thanks again for choosing us.
★★★★★ 5/5
GoogleMy experience with Stonefield was really good. A friendly team and absolutely friendly and professional. I can recommend them for any deal and any day. They sold my house with in 2 weeks without a hitch and glitch. Thank you all @Stonefield Estate Agents
G · 19 July 2023
Agent replied · 26 July 2023
Thankyou so much Mr Singh, we very much appreciate such lovely feedback. We're delighted that you were happy with our service and found everyone in the office friendly and professional. Good luck in your new home.
★★★★★ 5/5
GoogleI recently placed an offer on a property which was accepted and the service from Stonefield was exceptional! My point of contact was Brooke who made the process quick and easy with her very clear and friendly communication. Thank you!
R · 29 October 2023
Agent replied · 26 November 2023
That’s fantastic to hear Rory. So glad we were able to help you secure your new home. We are all delighted to receive such positive feedback, especially Brooke! 😃 Thank-you so much. …
★★★★★ 5/5
GoogleFirst class service. A quick sale and seamless communication. Barrie was very good and efficient with valuation and brochure. Marie was amazing keeping myself and our buyer informed and up to date with progress until completion. Would use Stonefield again without a doubt, highly recommend.
Linzie · 6 June 2021
★★★★★ 5/5
GoogleDelighted with the service from Stonefield. Richard, Marie and the rest of the team were professional, diligent and excellent to deal with throughout process of buying/selling. Photography and Instagram video of our house before marketing were excellent and definitely helped with speed of sale.
Michael · 22 June 2023
Agent replied · 6 July 2023
Thank-you Michael, It does make our job that bit easier when house we are tasked to sell is stunning! It was a joy to sell such a beautiful home and what an incredible outcome, just brilliant. I’m sure you will both have many happy new adventures in the new one!
Thankyou so much again for choosing Stonefield as your estate agent and giving us such brilliant feedback 🤩
★★★★★ 5/5
GoogleFrom the first contact with Nicola Campbell, I realised that I was dealing with a person that knew exactly how to carry out her duties and to date, very satisfied with the way every communication has been dealt with
Peter · 27 October 2023
Agent replied · 26 November 2023
Thank you for taking the time to leave such a wonderful review Peter, and for recognising Nicola Campbell's exceptional service. We're thrilled to hear that your initial contact with Nicola left such a positive impression, and that you've been satisfied with every communication since.
At Stonefield, we take great pride in our team's dedication to providing professional and efficient service, and it's heartwarming to know that we've met your expectations. We believe that clear and effective communication is crucial in our line of work, and we're pleased to hear that our efforts have made a difference in your experience. Your satisfaction is our priority, and we look forward to continuing to serve you. Thank you once again for choosing Stonefield.
★★★★★ 5/5
GoogleStonefield has provided a first class service. The agency staff treat people (sellers and buyers alike) with respect and sensitivity, recognising the stressful nature of the process for everyone involved. They have demonstrated empathy, friendliness, flexibility and professionalism throughout.
Mhairi · 27 October 2023
Agent replied · 26 November 2023
We are truly grateful for your kind words Mhairi and the time you took to share your experience with Stonefield. Thank you for choosing us to assist you in selling your home..
We are all delighted to hear that you found our service to be first-class. We understand that buying or selling a home can be a highly emotional and often stressful experience, and we strive to make the process as smooth and comfortable as possible for our clients.
Our team takes pride in treating all individuals involved with respect and sensitivity, recognising the unique challenges and emotions that come with property transactions. We are dedicated to delivering not only professionalism but also empathy and friendliness to ensure that your experience is as pleasant as can be.
Your feedback reaffirms our commitment to providing top-notch service and motivates us to continually improve. We appreciate your trust in Stonefield, and we look forward to assisting you or your friends and family in the future. Thank you again for your kind review.
★★★★★ 5/5
GoogleSold my property with stonefield. They made it seem so simple and took a lot of the stress away. Communication was excellent and everyone we spoke to were polite and helpful nothing seemed to much of a hassle. Would definitely recommend and use them again.
Thanks for all your help
Scott · 2 December 2022
Agent replied · 31 May 2023
Thankyou Scott, very kind of you. Delighted that we managed to make the process of selling that bit easier for you. Good luck in your new home. 🙂
★★★★★ 5/5
GoogleI have dealt with Stonefield a few times now and have always had a very positive experience. I found all the staff I dealt with very friendly and knowledgable and will definitely use them in the future.
Mary · 11 December 2023
Agent replied · 24 August 2024
Hello Mary, Thankyou so much for taking the time to give us such positive feedback, and your continued support. It's very much appreciated.
★★★★★ 5/5
GoogleMarie and all the staff at Stonefield Estate Agents have proved to be a perfect Estate Agents to deal with. Keeping in touch with their clients on a regular basis, and being very professional at all times. I would thoroughly recommend any future vendor to take advantage of their knowledge and expertise. Thank you.
David · 6 June 2022
Agent replied · 6 June 2023
Many thanks for the brilliant review David. It’s lovely to to hear and we’re delighted that you had a really good experience. All the very best 😊 …
★★★★★ 5/5
GoogleGavin and Brooke have made selling our house stress free, we were kept up to date and well informed throughout the whole process.
Thank you
Wendy · 25 June 2024
Agent replied · 24 August 2024
What brilliant feedback Wendy, Thank-you so much. We all strive to give our clients a first class service so it’s fabulous to read such positive comments.
All the very best in your new home
★★★★★ 5/5
GoogleI have just sold my house with Stonefield which was relatively stress free. Brooke and all of the staff were very helpful and pleasant. The communication between us was excellent, I never had to call them as they kept in touch with updates constantly.
Elaine · 7 April 2023
Agent replied · 6 June 2023
Thanks for such excellent feedback Elaine, it’s much appreciated by everyone at the office. So glad everything went so smoothly with your sale. Good luck in your new home 🏡 …
★★★★★ 5/5
GoogleWent with my intuition,and certainly wasn't disappointed in the team at Stonefield,from Barrie coming out to value the house and taking excellent photos too Marie and all the girls in the office for keeping me up to date with the viewings. Our property sold in 4 days delighted with the service would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Ann · 25 August 2021
Agent replied · 6 June 2023
Thanks for your brilliant review Ann. We’re all delighted it only took four days to sell your house and are very appreciative of your positive comments.
Good luck in your new home 🏡😊 …
★★★★★ 5/5
GoogleStonefield have been absolutely brilliant throughout the process of helping me buy my first home. Brooke especially talked me through everything and always kept me updated with any changes. I felt so at ease with her help and guidance. Would defo recommend!
Hannah · 31 May 2023
Agent replied · 6 June 2023
That’s brilliant Hannah. Brooke is delighted! It’s a really special time, buying your first home. Glad we could be part of your journey. Thankyou so much for taking the time to write a review and all the very best when you move into your new home 🏠 …
★★★★★ 5/5
GoogleI would highly recommend the team at Stonefield. The whole process of selling my home was dealt with and managed with an extremely high level of professionalism. From the initial meeting, all stages were promptly communicated from the team and I. particular, Nicola who was very attentive.
Fiona · 2 December 2022
Agent replied · 31 May 2023
Thanks Fiona, for taking the time out to write such a lovely review. It means the world to us and we are all delighted that you were happy with the service from everyone in the office (especially Nicola) 😉👏 …
★★★★★ 5/5
FacebookI cannot thank Richard and his team at Stonefield for their professionalism and knowledge of the housing market in Ayrshire. They are a local business who meet the needs of anyone wanting to buy or sell a property. My property was sold under two weeks, thanks again all at Stonefield
Robin · 8 March 2018
★★★★★ 3/5
GoogleGreat professional and friendly service from Brooke and the rest of the team at Stonefield. We came up to Ayr for a week and did lots of viewings with other agents also.
Thank you
Stephen · 11 December 2023
Agent replied · 24 August 2024
Hello Stephen, Thanks for such positive feedback, very much appreciated.
★★★★★ 5/5
GoogleI have recently purchased a home and found Stonefield an absolute joy to deal with, just wish we had sold out property through them. They are always very quick to respond to any query and extremely helpful. I will certainly be recommending them to family and friends. First class friendly service.
Bmat · 6 June 2022
Agent replied · 6 June 2023
Thankyou so much!
Delighted we could help you to secure your new home and wish you every happiness in it 😊 …
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