5/5
TrustpilotExcellent service to date.
Service was second to none, and personal unlike a lot of the corporate customer service out there now.
Agent replied · 19 June 2024
Amazing to hear! Thank you for the review :)
Trusted Agent profile · Ashton-Under-Lyne
Reeds Rains Ashton-Under-Lyne reviews
★★★★★
2,155 reviews across 2 platforms
5 Fletcher Street, Ashton-Under-Lyne, OL6 6BY
Reeds Rains's office in Ashton-Under-Lyne, at 5 Fletcher Street, is rated 3.8 out of 5 across 2,155 reviews on two platforms, including 218 Google reviews rated 4.7.
Reviews
Every review we hold for the Ashton-Under-Lyne office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful and friendly staff…
Very helpful and friendly staff especially Alison!Efficiently dealt with my house buying experience.
1/5
TrustpilotPreston- Don't waste your time and effort
Don't waste your time and effort, dealing with their Preston office. They are totally dishonest and not helpful.Very bad experience with property buying.
Agent replied · 19 June 2024
Hello Hamz,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotReeds Rains Holes Chapel
Hannah and Emily provided excellent service, making the renting process fast and smooth. We're very pleased with Reeds Rains Holes Chapel estate agency and would highly recommend them.
5/5
TrustpilotVery easy to deal with
Very easy to deal with. Respond promptly to all queries and get back to you if the information not readily available.Excellent ⭐️⭐️⭐️⭐️⭐️
Agent replied · 19 June 2024
Thank you for your great review
5/5
GoogleI live in London, Reed Rains fully manages a property I own in Ashton-Under-Lyne. They have acted for me for a number of years. I have dealt with a number of their staff, all have been professional and a pleasure to do business with. I have no hesitation is recommending them, if your agent is disappointing you, give them a ring, you won’t regret it.
5/5
TrustpilotI moved in to a Reeds Rains managed…
I moved in to a Reeds Rains managed apartment in July and they've been very helpful and communicative dealing with the move in and a few minor issues that needed to be sorted. Highly recommended!
Agent replied · 19 June 2024
Hi Michael - Thank you for leaving us a positive review, we're so glad to hear you have had a great experience with us and we wish you the best of luck in your new apartment.Many thanks,Reeds Rains
5/5
TrustpilotI’m a absolutely delighted after…
I’m a absolutely delighted after reading all these reviews that my old landlord has chosen Reeds Rains to market his property. I truly hope that he gets the tenants and the service that he justly deserves. It has made me so happy. Well done.
5/5
TrustpilotMaria
Maria - the lady that makes things happen.From the get go to now, it just seemed like we were both working towards thesame goal. Sometimes it seemed like she was the one buying the house and not me.She was persistent and made sure it happened as quick as possible. Her names Maria, she makes it happen!
5/5
TrustpilotStaff very friendly explained everything kept me up to date the staff go above and beyond very profesional
They went above and beyond to help us and explained every thing in detail they were all 👏
Agent replied · 19 June 2024
Thank you for your review! :)
5/5
TrustpilotCross gates branch really good I dealt…
Cross gates branch really good I dealt with Clare and hand their very efficient and I’m really pleased with the outcome.
5/5
TrustpilotDean and Sophie from the Hazel Grove…
Dean and Sophie from the Hazel Grove branch have been really helpful through the whole process from start to finish, very helpful and professional.
1/5
TrustpilotShocking service when repairs need done
Unacceptable service when repairs need done in the house
Agent replied · 19 June 2024
Hi Jayne,Sorry to read your review. I have sent you a request for more information so I can look into this for you. The request will come from Trustpilot.Regards,Reeds Rains
5/5
TrustpilotVery good service. Very pleased.
We recently moved into a city centre apartment. The process of signing the contract and moving in was pretty stress free especially considering the whole corona situation. Ryan answered all our questions as best to his knowledge and even was able to move us in a day earlier than agreed, so that it would coincide with the bank holiday. Very good service. Very pleased.
1/5
TrustpilotHorrible
Horrible, very unprofessional very tricky. THEY ARE HORRIBLE. Asking for holding depozit, after credit check went wrong they refuze to send the money back, avoid this agenty. Most horrible services ever.
Agent replied · 19 June 2024
Hi,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotReeds Rains Hartburn
Reeds Rains Hartburn Exceptional service from a lovely, friendly and helpful staff team. They helped me through the sale of my mum’s house on behalf of myself and my brothers. Very empathetic at an extremely emotional time.I can’t thank them enough.
5/5
TrustpilotExcellent estate agents
I used Neil at Reeds Rains coventry to sell my houseHim and his team were very efficient in ensuring that potential buyers had checked the specs prior to viewing resulting in a successful sale :)
5/5
TrustpilotThe staff at Reeds Rains are an extremely professional team.
The team are all very professional, especially the manager at the Quay branch. The shop space is in a prominent location so there were lots of viewings, in addition to the online service which led to offers with a quick sale. I am very pleased with their performance.
5/5
GoogleI work full time and find it hard to fit appointments to view houses In after dealing with other estate agents in these times. I really like how reeds rains aconadate the working person and when you view a property of ring the office the staff our lovely and so helpfulPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleZoe was there early, very friendly, relaxed and informative. Office was fast to respond to my emails. Would recommend.
5/5
GoogleCannot speak more highly of the service received from our mortgage adviser, Curtis. He’s extremely friendly and takes you through every option very clearly going over and above to help with even the slightest change in circumstances. We’ve not completed our house move yet but we wouldn’t even be considering it were it not for him. Thank you so much for everything so far! Mark and Rebecca
5/5
TrustpilotThanks to Connor for great customer…
Thanks to Connor for great customer service - much appreciated, Anna
5/5
TrustpilotReeds Rains Congleton
I have visited Reeds Rains Congleton on several occasions. The staff are always friendly and helpful, nothing is too much trouble!
Agent replied · 19 June 2024
Thank you for your review, I will pass on to the branch
5/5
TrustpilotLiz at reeds rains Dinnington fantastic…
Liz at reeds rains Dinnington fantastic service and support from start to finish.Proffesional, approachable and knowledgeable. Thank you Liz
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