5/5
GoogleTom Robinson attended a viewing of my property in order to provide a valuation. He was friendly, upbeat and a pleasure to work with. He conducted a walkthrough and then we sat down to talk through his research. He was extremely well …
Trusted Agent profile · Ashford
Verified
Miles and Barr Ashford reviews
★★★★★
954 reviews across 2 platforms
1 Kings Parade, High Street, Ashford, TN24 8TA
Miles and Barr's office in Ashford, at 1 Kings Parade, is rated 4.5 out of 5 across 954 reviews on two platforms, including 148 Google reviews rated 4.7.
Reviews
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGreat communication from Miles & Barr
Great communication from Miles & Barr, especially Sophie who has been extremely communicative and helpful.
5/5
TrustpilotExcellent Team
The team especially Bradley Welsh and Louise Daly were responsive, committed, professional and thorough.
4/5
TrustpilotShelley Webster
Thank you Shelley Webster for your reliable, professional and prompt support along our buying process.
1/5
TrustpilotPoor communication skills
Poor communication skills, assign you a person to correspond with, you here nothing. Normal reply on phone we will message them they will get back to you ! Guess what nobody gets back to you. If they recommend a solicitor to you ! You will find them more expensive and quite useless slow slow in every way
5/5
TrustpilotI am impressed by the way Milles and…
I am impressed by the way Milles and Barr attended quickly to me. After I decided that I wanted the house, Kerrie Bruner attended to me and helped make my contact with the Landlord quicker (met him within 2 days of showing my interest in the property) She also assisted with my application for referencing. She is nice and replies emails quickly.
5/5
TrustpilotFirst home... Great staff!
My partner and I purchased our first home from Miles & Barr in September and from start to finish they were brilliant, from the young guy who showed us around the property initially, and then Louise who we were in direct contact with from offer to collecting the keys (and even some questions after) was absolutely a star to deal with.
5/5
GoogleReally professional staff, James Cussen visited us and was extremely helpful and courteous, explaining what Miles and Barr were all about. We were very happy to use them. we were regularly and quickly kept up to date with prospective viewings and post viewing. Highly recommend them .
5/5
TrustpilotLouise Daly was very helpful and…
Louise Daly was very helpful and informative, more than my solicitor. Thank you.
1/5
TrustpilotBought a house and took their…
Bought a house and took their recommendations for both a solicitor and their mortgage team. An unbelievably bad and incompetence experience. Happy to share details if anyone wants more. They halfheartedly apologised at the end by which time I wished I'd never even raised it. If possible avoid this company.
5/5
TrustpilotMiles & Barr were very professional and…
Miles & Barr were very professional and supportive throughout a long process (nothing to do with M&D) and the sales progressor really helped us get it over the line in a very professional and kind manner!
5/5
GoogleThe staff were excellent especially the sales negotiator who kept everything rolling through some difficult times. Always friendly with great communication. Genuinely pleased for me when the sale was completed.
5/5
GoogleThe entire experience of selling my house with Miles and Barr was so pleasant. From the initial valuation to completion, everyone at Miles and Barr was so friendly, helpful and proactive. My point of contact, Louise, was amazing throughout …
5/5
TrustpilotPeople were kind and friendly and made…
People were kind and friendly and made the experience much easier.
5/5
TrustpilotAmazing service!
Our experience with Miles and Barr has been brilliant. Shannon Faulkner handled our application and was very professional, kept in touch at each stage and handled everything quickly and efficiently. We are excited to move into our new home so thank you for making the process as smooth as it could have been.
5/5
GoogleReally helpful staff and dealt with queries quickly and always happy to reassure us
5/5
TrustpilotShannon gets a five star from us a…
Shannon gets a five star from us a family. We really wanted a small flat for our daughter who is going to be a student and Shannon could not have been more helpful. She was on time, gave us all the information we needed and then talked us through the whole process.
1/5
TrustpilotI have had the misfortune of dealing…
I have had the misfortune of dealing with these estate agents a few times. I have found them to be pushy, aggressive and lacking in ethics. Avoid!
Agent replied · 26 July 2024
Good Afternoon. Thank you for taking the time to leave some feedback. I'm sorry to hear that your experience has fallen short of your expectations. I would love to understand what has gone wrong and to discuss this with you further. Please feel free to contact me on 01304273324. Mark - Customer Experience Manager
1/5
TrustpilotAnd still Miles and Barr dont do…
And still Miles and Barr dont do anything about the evening drug dealing that goes out from number 4 Shorncliffe road Folkestone affecting the other residents! still the blood has not been cleaned up !! You take the money and call yourself a management company? ........
5/5
TrustpilotProfessional & courteous
I was selling my mother's bungalow at a distance. M&B were professional and courteous from the start and made the process as straightforward as possible. When the boiler failed just before exchange of contracts, they sourced a local plumber to resolve. Their progress chaser, Debbie, kept me fully informed (and sane!) throughout the process.
5/5
GoogleTom Robinson from Miles and Barr made a very prompt appointment with me to view my flat. He took all the details and within days I went to his office to sign the paperwork. I was very pleased that he was not at all pushy. When I explained …
5/5
TrustpilotDebbie Mead from Miles & Barr has been…
Debbie Mead from Miles & Barr has been truly excellent with our Mum's selling of house. Great communication, great follow ups, great ownership and professional throughout the long process.
5/5
GoogleThis was an extremely stressful move and took a lot longer than I had intended; however Miles & Barr kept me informed every step of the way.
5/5
TrustpilotSimple & Easy Property Purchase
Miles & Barr have just help me purchases my new home in Folkestone and the process with them has been simple, organised and a pleasure.Thank you Miles & Barr and Emily Stickler!
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